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20NINE vs Keela: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. Keela is based on a specific set of business needs and context. The comparison uses 1557 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Keela

20NINE, and Keela belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Keela focuses on Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

"Salesbox is easy and fun to use. We chose Salesbox because it is so much more modern, good looking and a more fun experience than what we had seen before. Those things actually matter to us. If the users like the design, the ease of use, they will b...e much more likely to use it. " - Event company

"The driving force behind SheJumps’ impact is the commitment and dedication of SheJumps volunteers. With 170+ volunteers throughout the United States and Canada, the volunteers bring various passions and skillsets to the table. With a small full-time... staff, we’ve learned a lot over the years and have made adjustments on how to engage volunteers in many different regions that have different outdoor landscapes. " - Angela Crampton

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Keela

Focus area

Keela is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

The Fundraising CRM for Nonprofits

Age

2014

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

28

42

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up



training & onboarding


relationship management


helpdesk management


social media analytics


social media management

social media analytics



workflow management


membership management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase average basket value

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more
  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting