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20NINE vs LionDesk: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. LionDesk is based on a specific set of business needs and context. The comparison uses 962 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and LionDesk

20NINE, and LionDesk belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

LionDesk focuses on Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.

"Salesbox made us more efficient directly It is amazing how we became more efficient after only 3 days of using Salesbox. I have never experienced any CRM just like it. It is clearly designed by people who understand what efficient sales is all about. " - Sales development company

"Being able to manage emails, text and leads all in one dashboard is just amazing. " - Danny Fredericks

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo LionDesk

Focus area

LionDesk is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Cloud-Based CRM & Communications Tool for Realtors & Brokers

Age

2014

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

49

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up




relationship management


conversion management




lead qualification: demographic


lead qualification

lead qualification: demographic






revenue cycle management


workflow management



referral management


distribution management




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Grow market share

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more
  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting