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20NINE vs Salesmate Sales CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. Salesmate Sales CRM is based on a specific set of business needs and context. The comparison uses 3198 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Salesmate Sales CRM

20NINE, and Salesmate Sales CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Salesmate Sales CRM focuses on Communication Management with E-Mail, Sales Call Management with Phone Calls, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

"Salesbox makes it easy to work with multiple processes. Since we have different products and sales processes the possibility to quickly feed each lead into the correct sales process was a deal breaker for us. " - IT company

"Improved sales effectiveness. It's got everything we need, works efficiently and it is affordable. The team picked this over all of the others and they're using it. Great sales app. " - Robert Allen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Salesmate Sales CRM

Focus area

Salesmate Sales CRM is better than 20NINE for

Software Failure Risk

  • low

About

Contextual software for small businesses aiming big

Sales CRM Software for Growing Sales Teams

Age

2014

2016

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

80

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up




training & onboarding


relationship management


conversion management


loyalty management

identify target customers


workflow management



pipeline management


helpdesk management



discount management


products & pricelist management


social media analytics


engaging on social media


social media management

social media analytics

engaging on social media



promotion management



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


lead qualification: demographic


lead qualification

lead qualification: demographic


account management






content management


follower management




competitive intelligence




lifetime value management



performance management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • text SMS

  • mobile app

  • offline

  • website

  • chat

  • video

  • point of sale

  • on premises

  • promotions

  • newsletter

  • trade shows

  • events

  • social media

  • Skype

  • blogs

  • user generated content

  • Slack

  • See 17 more
  • e-mail

  • phone calls

  • mobile

  • text SMS

  • mobile app

  • offline

  • website

  • chat

  • video

  • point of sale

  • on premises

  • promotions

  • newsletter

  • trade shows

  • events

  • social media

  • Skype

  • blogs

  • user generated content

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting