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20NINE vs Zendesk Sell: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for 20NINE medium Failure Risk for Zendesk Sell medium
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Comparison Summary

This comparison report of 20NINE vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 3291 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Zendesk Sell

20NINE, and Zendesk Sell belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

"Salesbox made us more efficient directly It is amazing how we became more efficient after only 3 days of using Salesbox. I have never experienced any CRM just like it. It is clearly designed by people who understand what efficient sales is all about. " - Sales development company

"Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appre...ciate and value. " - Jim Dugan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Zendesk Sell

Focus area

Zendesk Sell is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Age

2014

2007

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

28

89

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (16)

Read Reviews (40)

digital signature

Read Reviews (6)

Read Reviews (0)

proposal & quote management

Read Reviews (5)

Read Reviews (25)

contract management

Read Reviews (3)

Read Reviews (12)

forecasting

Read Reviews (11)

Read Reviews (31)

collaboration

Read Reviews (9)

Read Reviews (20)

communication management

Read Reviews (8)

Read Reviews (153)

sending & publishing communications

Read Reviews (6)

Read Reviews (41)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (109)

generation of new leads

Read Reviews (6)

Read Reviews (27)

lead analytics

Read Reviews (5)

Read Reviews (6)

sales call management

Read Reviews (4)

Read Reviews (59)

contact list management

Read Reviews (4)

Read Reviews (81)

campaign management

Read Reviews (2)

Read Reviews (9)

engagement management

Read Reviews (2)

Read Reviews (105)

engaging and following up

Read Reviews (2)

Read Reviews (77)

training & onboarding

Read Reviews (1)

Read Reviews (22)

relationship management

Read Reviews (1)

Read Reviews (12)

conversion management

Read Reviews (1)

Read Reviews (13)

lead qualification: demographic

Read Reviews (0)

Read Reviews (17)

lead qualification: behavioural

Read Reviews (0)

Read Reviews (14)

lead qualification

Read Reviews (0)

Read Reviews (39)

lead qualification: demographic

Read Reviews (0)

Read Reviews (17)

lead qualification: behavioural

Read Reviews (0)

Read Reviews (14)

helpdesk management

Read Reviews (0)

Read Reviews (27)

pipeline management

Read Reviews (0)

Read Reviews (20)

workflow management

Read Reviews (0)

Read Reviews (18)

social media analytics

Read Reviews (0)

Read Reviews (7)

managing social media account

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (11)

social media analytics

Read Reviews (0)

Read Reviews (7)

managing social media account

Read Reviews (0)

Read Reviews (3)

discount management

Read Reviews (0)

Read Reviews (11)

promotion management

Read Reviews (0)

Read Reviews (11)

opportunity management

Read Reviews (0)

Read Reviews (7)

account management

Read Reviews (0)

Read Reviews (7)

business development

Read Reviews (0)

Read Reviews (7)

rating and review management

Read Reviews (0)

Read Reviews (6)

sales review & feedback

Read Reviews (0)

Read Reviews (6)

follower management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

social media marketing

Read Reviews (0)

Read Reviews (2)

performance management

Read Reviews (0)

Read Reviews (2)

influencer marketing

Read Reviews (0)

Read Reviews (2)

customer feedback management

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

{{{rsh_C_1}}}

medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting