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Compare 3CX Phone System vs CallHippo

Comparison Summary

For 3CX Phone System vs CallHippo comparison, Our AI algorithm looked at 2074 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 3CX Phone System and CallHippo to solve their respective business needs.

Pros and cons of 3CX Phone System and CallHippo

3CX Phone System is more suited to businesses that require Sales Call Management with Phone Calls and Conference Call Management with Offline where as CallHippo is focused towards Sales Call Management with Phone Calls and Helpdesk Management with Phone Calls .

Both 3CX Phone System and CallHippo are Contact Center Software software, peers recommend 3CX Phone System for conference call management where as CallHippo is more known for call analytics and call recording .

logo 3CX Phone System

Focus area

3CX Phone System is better than CallHippo for

Software Failure Risk

  • low

logo CallHippo

Focus area

CallHippo is better than 3CX Phone System for

Software Failure Risk

  • low

About

3CX: Open Standards Software IP PBX

Virtual conferencing and Phone system with instant setup facility, enabling online conferencing and making and receiving calls across the globe

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

53

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


conference call management



sales document management

proposal & quote management

contract management


helpdesk management


content management


communication management

tracking & monitoring communications


contact list management


products & pricelist management



competitive intelligence


training & onboarding


workflow management


engagement management

engaging and following up




campaign management



generation of new leads



referral management



loyalty management


customer feedback management


business development



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve consistency

  • Improve efficiency

  • Scale best practices

  • Improve digital and social presence

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • promotions

  • social media

  • point of sale

  • chat

  • print media

  • magazine

  • e-mail

  • user generated content

  • blogs

  • mobile

  • events

  • trade shows

  • text SMS

  • mobile app

  • website

  • display advertisement

  • coupons

  • See 16 more
  • phone calls

  • offline

  • promotions

  • social media

  • point of sale

  • chat

  • print media

  • magazine

  • e-mail

  • user generated content

  • blogs

  • mobile

  • events

  • trade shows

  • text SMS

  • mobile app

  • website

  • display advertisement

  • coupons

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting