cuspera logo CUSPERA

3CX Phone System vs UniTel Voice: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 3CX Phone System vs. UniTel Voice is based on a specific set of business needs and context. The comparison uses 2379 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 3CX Phone System and UniTel Voice

3CX Phone System, UniTel Voice, Smart PBX, 8x8 Business Phone, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

3CX Phone System covers Sales Call Management with Phone Calls, Conference Call Management with Offline, Collaboration with Phone Calls, Sales Document Management with Phone Calls, etc.

UniTel Voice focuses on Sales Call Management with Phone Calls, Advertisement with Mass Media, Conference Call Management with Offline, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 3CX Phone System

Focus area

3CX Phone System is better than UniTel Voice for

Software Failure Risk

  • low

logo UniTel Voice

Focus area

Software Failure Risk

  • low

About

3CX: Open Standards Software IP PBX

UniTel Voice: Virtual Phone Systems for Small Businesses ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

37

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


conference call management



sales document management

proposal & quote management

contract management


helpdesk management


content management


communication management

tracking & monitoring communications


contact list management


products & pricelist management



competitive intelligence


training & onboarding


engagement management

engaging and following up




campaign monitoring


campaign management

campaign monitoring




Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more
  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Enhance customer relationships

  • Build brand awareness

  • Increase customer life time value

  • Increase sales & revenue

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • events

  • trade shows

  • video

  • mass media

  • e-mail

  • mobile

  • radio

  • out of home

  • billboards

  • mobile app

  • television

  • text SMS

  • print media

  • newspaper

  • social media

  • chat

  • See 16 more
  • phone calls

  • offline

  • point of sale

  • events

  • trade shows

  • video

  • mass media

  • e-mail

  • mobile

  • radio

  • out of home

  • billboards

  • mobile app

  • television

  • text SMS

  • print media

  • newspaper

  • social media

  • chat

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting