3DSellers vs. Riskified: Comparing Best E-Commerce Software Solutions 2026
Overview: 3DSellers and Riskified as E-Commerce Software Category solutions.
3DSellers and Riskified both serve the e-commerce sector but cater to different needs. 3DSellers focuses on communication, sales documentation, and customer interaction, making it a fit for large enterprises seeking to enhance customer relations and boost sales. Riskified, however, emphasizes risk management and lifetime value, appealing to a broader range of businesses with its AI-powered analytics and strong focus on compliance. Understanding the distinct capabilities and goals of these tools can guide businesses to choose the right solution for their specific operational requirements.
3DSellers:
3Dsellers offers an all-in-one eBay selling manager to manage, automate, and grow eBay businesses. It is suitable for all eBay sites and available for a free trial.
Riskified:
Riskified transforms shoppers into customers by providing a scalable solution. It adapts to evolving business needs across markets and product launches.
3DSellers and Riskified: Best activities based on customer satisfaction
3DSellers facilitates helpdesk and order management, alongside customer feedback and communication channels.
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Riskified manages customer feedback and lifetime value, alongside international marketing efforts and loyalty programs.
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Business Goals
3DSellers aids in enhancing customer relationships and increasing sales by improving digital presence.
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Riskified helps businesses increase sales and manage risk, focusing on improving ROI and launching new products.
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Core Features
3DSellers offers integration, custom reporting, and comprehensive analytics.
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Riskified is known for AI-powered analytics, strong compliance features, and robust data export capabilities.
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Vendor Support
3DSellers provides 24/7 support with options for chat and phone assistance.
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Riskified offers 24/7 support, with resources for phone and chat communication.
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Segments and Industries
3DSellers is popular with large enterprises, especially in consumer goods and media production.
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Riskified appeals to a wider range of enterprises, including retail, IT, and fashion.
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Operational Alignment
3DSellers integrates with e-commerce platforms like eBay and Amazon, supporting large-scale enterprise operations.
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Riskified fits into diverse operational workflows, offering tools suitable for managing risk across industries like retail and IT.
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Applying your context and needs changes the comparison
Most deployed common Use Cases for 3DSellers and Riskified
What solutions does 3DSellers and Riskified provide for Helpdesk Management?
3Dsellers focuses on automating customer support responses across multiple platforms, including eBay, Amazon, and WooCommerce. 3Dsellers provides tools to manage customer inquiries and tickets efficiently. Riskified prioritizes providing responsive and helpful customer support to its users. Riskified offers a direct and readily available support team.
"...The listing templates is amazing and i also use the ebay help desk tool that really helps me connect with my customers...."
Peer review by Tal B, founder
"...My Customer Service team, find very useful contact immediately your help desk...."
Peer review by User
What solutions does 3DSellers and Riskified provide for Customer Feedback Management?
Both 3dsellers and Riskified focus on improving customer satisfaction. 3dsellers offers tools to automate tasks, boost positive feedback, and improve communication with customers, while Riskified emphasizes the importance of customer feedback and uses it to improve its services. 3dsellers directly targets customer feedback as a product feature, while Riskified focuses on customer feedback as a key aspect of its business operations. However, the limitations of this summary are that it does not include specific details about the features or methods used by each company.
"...Better Teamwork
Know your customer satisfaction performance and improve it.
..."
eCommerce Helpdesk for Etsy
"...You will work with other teams at Riskified to ensure a seamless on-boarding process for our clients and will use insights from client feedback to improve our service and offering.
..."
Jr. Account Executive in Tel Aviv (Israel)
3DSellers in Action: Unique Use Cases
What Are the key features of 3DSellers for Order Management?
3Dsellers Order Management provides a centralized platform to view and manage orders from multiple marketplaces. nThe system integrates with a helpdesk, allowing customer service teams to access order details directly when responding to inquiries.nThis integrated approach streamlines order management, customer service, and fulfillment processes.
"...3Dsellers' eBay orders manager integration, the ability to automatically sort incoming messages can be highly customized to fit all eBay sellers workflow with every customer service team and fulfillment department...."
eCommerce Helpdesk for eBay
How efficiently Does 3DSellers manage your Workflow Management?
3Dsellers Workflow Management capabilities allow users to create custom workflows. Users can filter tickets by various criteria and assign them automatically to different team members. Workflows can be customized based on business needs, including ticket statuses, tags, and advanced filters.
"...Including:
All the features from Essential Plan
Auto Translations
Auto Responders
Agents Insights
Workflow Insights
SLA (Service Level Agreement)
..."
eCommerce Helpdesk for WooCommerce
How efficiently Does 3DSellers manage your Training & Onboarding?
The company offers comprehensive training and onboarding services. They provide dedicated account managers and one hour onboarding sessions. The company also provides priority support and access to lifetime historical data.
"...Since 2010, our eBay selling manager helps sellers to list, design, manage, monitor and develop their online business in a fraction of time spent otherwise...."
Peer review from 3Dsellers
Riskified in Action: Unique Use Cases
What makes Riskified ideal for Lifetime Value Management?
Riskified's capabilities enable businesses to increase customer lifetime value by generating revenue from new customers. The capabilities improve customer service by reducing response times. These improvements allow businesses to dedicate resources to other value-adding activities.
What solutions does Riskified provide for Rating And Review Management?
The software assists in detecting fraudulent transactions, safeguarding accounts from misuse, and offering diverse payment options. It expedites order reviews and approval processes, leading to increased approval rates and reduced customer dissatisfaction. The software's capabilities are limited in some cases, requiring manual review by the team.
How efficiently Does Riskified manage your Loyalty Management?
Riskified Loyalty Management helps to prevent account takeovers and protect sales promotions. nThe capabilities safeguard against bad actors exploiting loyalty programs. nLimitations may exist in the identification of "good" shoppers.
"...Account Protection by Riskified: Stop bad actors from taking over accounts, exploiting loyalty programs & abusing sales promotions.
..."
Account Protection
Integrations
Ecosystem partners each product commonly connects with.
3Dsellers' New Drag & Drop Listing Template Customization | 3Dsellers
3Dsellers has introduced a new drag-and-drop listing template customization feature for eBay sellers, allowing users to personalize templates without coding skills. The update includes five new professional templates for various categories, such as car parts and luxury jewelry, enhancing the user experience and flexibility in showcasing products.
Riskified and Marqeta Partner to Sharpen Card Issuer Authorization ...
Riskified partners with Marqeta to integrate its pre-authorization risk intelligence into Marqeta's card issuing platform. This integration aims to enhance card issuer authorization decisions, reduce false declines, and improve transaction approval rates by providing enriched risk data from Riskified's global merchant network.