Overview: 8x8 Business Phone and eVoice as Contact Center Software Category solutions.
8x8 Business Phone offers extensive call management features catering to large enterprises, with strong support through various communication channels. Meanwhile, eVoice is suitable for smaller enterprises, emphasizing document and contract management with fundamental communication support.
8x8 Business Phone and eVoice: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
8x8 Business Phone excels in sales call management and collaboration, essential for enterprises needing robust internal communication solutions. read more →
eVoice focuses on conference and contract management, aligning with business needs for document handling and structured communication. read more →
Business Goals
8x8 Business Phone aims to enhance customer relationships and improve sales, useful for businesses seeking to boost communication efficiency. read more →
eVoice supports acquiring customers and increasing branding efforts, suitable for companies cultivating their market presence. read more →
Core Features
8x8 Business Phone offers advanced integration and custom reporting, fitting enterprises that require detailed data management and analytics. read more →
eVoice features data export and security options, appealing to businesses in need of fundamental data handling capabilities. read more →
Vendor Support
8x8 Business Phone provides comprehensive 24/7 support through email and phone, accommodating large enterprises with immediate support needs. read more →
eVoice provides basic 24/7 support mainly through phone, which may suit small enterprises preferring straightforward vendor interaction. read more →
Segments and Industries
8x8 Business Phone serves large enterprises in IT and consulting sectors, ideal for complex customer bases. read more →
eVoice attracts accounting and non-profit sectors, fitting smaller enterprises with specific industry needs. read more →
Operational Alignment
8x8 Business Phone integrates perfectly into large and mid-market environments, designed for scalability. read more →
eVoice complements small enterprise workflows, focusing on straightforward operations without complex integrations. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Most deployed common Use Cases for 8x8 Business Phone and eVoice
What makes 8x8 Business Phone and eVoice ideal for Conference Call Management?
What solutions does 8x8 Business Phone and eVoice provide for Collaboration?
8x8 Business Phone in Action: Unique Use Cases
How efficiently Does 8x8 Business Phone manage your Helpdesk Management?
What makes 8x8 Business Phone ideal for Communication Management?
eVoice in Action: Unique Use Cases
How does eVoice facilitate Advertisement?
Alternatives
News
Latest 8x8 Business Phone News
Descope and 8x8 Partner to Boost Security and Efficiency in Customer Experience - Business Wire
Descope and 8x8 have partnered to improve security and efficiency in customer experiences.
