8x8 Business Phone Overview
8x8's business phone system connects teams globally and across channels. It provides secure access to critical information anywhere.
Use Cases
Customers recommend Call Recording, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using 8x8 Business Phone.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using 8x8 Business Phone.
8x8 Business Phone Use-Cases and Business Priorities: Customer Satisfaction Data
8x8 Business Phone works with different mediums / channels such as Phone Calls. Mobile. Video etc.
8x8 Business Phone's features include Recording, Personalization, Dashboard, etc. and 8x8 Business Phone support capabilities include Email Support, Chat Support, Phone Support, etc. also 8x8 Business Phone analytics capabilities include Custom Reports, and Analytics.
Reviews
"...As a manager for an inbound tech support call center, 8x8 did a decent job accomplishing most of what we needed...." Peer review by Carl Cummings, Management Consulting
8x8 Business Phone, 3CX Phone System, Smiddle, Dialpad Ai Contact Center, CloudTalk, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for 8x8 Business Phone
Top Industries
- Information Technology and Services
- Management Consulting
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
8x8 Business Phone is popular in Information Technology And Services, Management Consulting, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on 8x8 Business Phone Use Cases
What solutions does 8x8 Business Phone provide for Call Recording?
How does 8x8 Business Phone facilitate Collaboration?
What benefits does 8x8 Business Phone offer for Helpdesk Management?
What solutions does 8x8 Business Phone provide for Conference Call Management?
How efficiently Does 8x8 Business Phone manage your Communication Management?
17+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well 8x8 Business Phone solved their Contact Center Software needs. Cuspera uses 1684 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Insurance
|
Insurance |
CASE STUDY AllstateRead More |
|
Telecommunications
|
Telecommunications |
CASE STUDY Appian CorporationRead More |
Frequently Asked Questions(FAQ)
for 8x8 Business Phone
What is 8x8 Business Phone?
8x8 Business Phone system enables virtual office mobility and collaboration for Enterprises and Small and Medium businesses. It can be deployed in industries such as Healthcare, High-tech, Manufacturing, Government, Insurance and more.
8x8 Virtual Office Editions provides a cloud-based business phone system with mobile apps, messaging, and collaboration features. It comes with a simple interface for configuration, or settings modification, in addition to customizable reports for analysis.
The features include unlimited inbound and outbound calls from anywhere anytime, with a call-handling facility for rerouting calls or recording them. Mobile and desktop apps enable extending these features to smartphones and desktop devices,
What is 8x8 Business Phone used for?
What are the top features of 8x8 Business Phone?
Who uses 8x8 Business Phone?
What are 8x8 Business Phone alternatives?
Where is 8x8 Business Phone located?
Peers used 8x8 Business Phone for call recording and collaboration
8x8 Business Phone Competitors
8x8 Business Phone Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (37) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (37) |
Software Failure Risk Guidance
?for 8x8 Business Phone
Overall Risk Meter
Top Failure Risks for 8x8 Business Phone
8x8, Inc. News
8x8 Launches End-to-End Customer Journey Platform - Daily Research News Online
8x8 has launched JourneyIQ, a platform for tracking and optimizing customer journeys across various channels and touchpoints, using AI to identify and address customer friction points in real time.
New 8x8 AI Orchestrator Creates Seamless Decision Flows Between AI Bots to Deliver ...
8x8 introduces AI Orchestrator to enhance decision flows between AI bots for improved service delivery.
Increasing Customer Adoption of AI - powered Self - Service Drives Momentum in 8x8 CPaaS APIs
8x8, Inc. reports increased customer interactions with its CPaaS APIs due to a growing demand for personalized, AI-powered self-service options across messaging, voice, and video channels.
8x8, Inc. Feeds
8x8, Inc. Announces Third Quarter Fiscal Year 2025 Financial Results - GuruFocus
8x8, Inc. announces its financial results for the third quarter of fiscal year 2025.
8x8 , Inc . Schedules Third Quarter Fiscal 2025 Earnings Release and Conference Call
8x8, Inc. announced the schedule for its third quarter fiscal 2025 earnings release and conference call.
8x8 Appoints Joel Neeb as Chief Transformation and Business Operations Officer
8x8 has appointed Joel Neeb as the Chief Transformation and Business Operations Officer.
8x8, Inc. Profile
Company Name
8x8, Inc.
Company Website
https://www.8x8.com/HQ Location
675 Creekside Way, Campbell, CA 95008, US
Employees
501-1000
Social
Financials
IPO
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