8x8 Business Phone Overview
8x8's business phone system connects teams globally and across channels. It provides secure access to critical information anywhere.
Use Cases
Customers recommend Call Recording, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using 8x8 Business Phone.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using 8x8 Business Phone.
8x8 Business Phone Use-Cases and Business Priorities: Customer Satisfaction Data
8x8 Business Phone works with different mediums / channels such as Phone Calls. Mobile. Video etc.
8x8 Business Phone's features include Recording, Personalization, Dashboard, etc. and 8x8 Business Phone support capabilities include Email Support, Chat Support, Phone Support, etc. also 8x8 Business Phone analytics capabilities include Custom Reports, and Analytics.
Reviews
"...All of the required buttons for a call center are visibly outlined in their own separate boxes...." Peer review by Ian B
8x8 Business Phone, 3CX Phone System, Smiddle, Dialpad Ai Contact Center, CloudTalk, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for 8x8 Business Phone
Top Industries
- Information Technology and Services
- Management Consulting
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
8x8 Business Phone is popular in Information Technology And Services, Management Consulting, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on 8x8 Business Phone Use Cases
Why is 8x8 Business Phone the best choice for Call Recording?
What Are the key features of 8x8 Business Phone for Collaboration?
Why is 8x8 Business Phone the best choice for Helpdesk Management?
Why is 8x8 Business Phone the best choice for Conference Call Management?
How can 8x8 Business Phone optimize your Communication Management Workflow?
17+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well 8x8 Business Phone solved their Contact Center Software needs. Cuspera uses 1684 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Insurance
|
Insurance |
CASE STUDY AllstateRead More |
|
Telecommunications
|
Telecommunications |
CASE STUDY Appian CorporationRead More |
Frequently Asked Questions(FAQ)
for 8x8 Business Phone
What is 8x8 Business Phone?
8x8 Business Phone system enables virtual office mobility and collaboration for Enterprises and Small and Medium businesses. It can be deployed in industries such as Healthcare, High-tech, Manufacturing, Government, Insurance and more.
8x8 Virtual Office Editions provides a cloud-based business phone system with mobile apps, messaging, and collaboration features. It comes with a simple interface for configuration, or settings modification, in addition to customizable reports for analysis.
The features include unlimited inbound and outbound calls from anywhere anytime, with a call-handling facility for rerouting calls or recording them. Mobile and desktop apps enable extending these features to smartphones and desktop devices,
What is 8x8 Business Phone used for?
What are the top features of 8x8 Business Phone?
Who uses 8x8 Business Phone?
What are 8x8 Business Phone alternatives?
Where is 8x8 Business Phone located?
Peers used 8x8 Business Phone for call recording and collaboration
8x8 Business Phone Competitors
8x8 Business Phone Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (37) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (37) |
Software Failure Risk Guidance
?for 8x8 Business Phone
Overall Risk Meter
Top Failure Risks for 8x8 Business Phone
8x8 News
Descope and 8x8 Partner to Boost Security and Efficiency in Customer Experience - Business Wire
Descope and 8x8 have partnered to improve security and efficiency in customer experiences.
8x8 Dominates Industry Recognition: 13th Year as Gartner Magic Quadrant Leader in UCaaS - StockTitan
8x8 is recognized as a leader in the Gartner Magic Quadrant for UCaaS for the 13th year.
8x8 Receives Multiple Awards for Continued Innovation - Business Wire
8x8 received multiple awards for its ongoing innovation efforts.
8x8 Feeds
8x8 Reveals New Branding & Reinvigorated CX Focus
8x8 unveils a company rebrand, emphasizing customer experience with enhanced CX offerings and technology integration.
8x8 CX Transformation Drives Continued Customer Adoption and Momentum
8x8, Inc. reports a 60% increase in new product sales, driven by AI-powered solutions, as part of their CX transformation strategy.
8x8 CX Transformation Drives Continued Customer Adoption and Momentum - Stock Titan
8x8 reports a 60% growth in new product sales, with AI solutions driving a 200% surge, impacting EGHT stock.
8x8 Profile
Company Name
8x8
Company Website
https://www.8x8.com/HQ Location
675 Creekside Way, Campbell, CA 95008, US
Employees
501-1000
Social
Financials
IPO
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