Comparison Summary
This comparison report of 8x8 Cloud Contact Center vs. Daily.co is based on a specific set of business needs and context. The comparison uses 707 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 8x8 Cloud Contact Center and Daily.co
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
8x8 Cloud Contact Center covers Conference Call Management with Offline, Sales Call Management with Phone Calls, Collaboration with Offline, Helpdesk Management with Phone Calls, etc.
Daily.co focuses on Collaboration with Offline, Conference Call Management with Offline, Helpdesk Management with Video, Sales Call Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
8x8 X Series Cloud Contact Center | One Cloud Solution for all Customer Contacts
Real-time video API for developers for addition of video conferencing or video call feature to any app
Financials
IPO
SERIES F
Business Need
Total Processes
(we found evidences for)
18
15
Total Goals
(we found evidences for)
1
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve ROI
-
Enhance customer relationships
-
Acquire customers
Top Channels
Channels Used
-
offline
-
video
-
phone calls
-
events
-
trade shows
-
chat
-
mobile
-
Skype
-
website
- See 6 more
-
offline
-
video
-
phone calls
-
events
-
trade shows
-
chat
-
mobile
-
Skype
-
website
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
