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8x8 X Series vs Demodesk: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 8x8 X Series vs. Demodesk is based on a specific set of business needs and context. The comparison uses 1089 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 8x8 X Series and Demodesk

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

8x8 X Series covers Collaboration with Video, Sales Call Management with Video, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

Demodesk focuses on Collaboration with Video, Training & Onboarding, Playbook Creation with Phone Calls, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 8x8 X Series

Focus area

8x8 X Series is better than Demodesk for

Software Failure Risk

  • low

logo Demodesk

Focus area

Demodesk is better than 8x8 X Series for

Software Failure Risk

  • low

About

8x8 X Series | Employee Engagement, Customer Experience, VoIP

An intelliegent online conferencing software platform with revolutionary Screen Sharing technology

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

27

33

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction



sales call management

call transcription

meeting management


conference call management


helpdesk management


contact list management


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


communication management

sending & publishing communications


social media management

social media analytics


training & onboarding



talk track creation


talk track creation



workflow management


rating and review management



content management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Shorten ramp up time

  • Improve visibility

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • video

  • offline

  • e-mail

  • events

  • trade shows

  • chat

  • Skype

  • website

  • social media

  • See 7 more
  • phone calls

  • video

  • offline

  • e-mail

  • events

  • trade shows

  • chat

  • Skype

  • website

  • social media

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting