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Compare Act! vs BUSINESSNEXT '' formerly CRMNEXT ''

Failure Risk Guidance Security Report ?

Failure Risk for Act! medium Failure Risk for BUSINESSNEXT '' formerly CRMNEXT '' low
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Comparison Summary

For Act! vs BUSINESSNEXT '' formerly CRMNEXT '' comparison, Our AI algorithm looked at 7761 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Act! and BUSINESSNEXT '' formerly CRMNEXT '' to solve their respective business needs.

Pros and cons of Act! and BUSINESSNEXT '' formerly CRMNEXT ''

Act! is more suited to businesses that require Contact List Management and Engagement Management with E-Mail where as BUSINESSNEXT '' formerly CRMNEXT '' is focused towards Lead Management with E-Mail and Service Management .

Both Act! and BUSINESSNEXT '' formerly CRMNEXT '' are CRM software, peers recommend Act! for contact list management and engagement management where as BUSINESSNEXT '' formerly CRMNEXT '' is more known for helpdesk management and offer management .

logo Act!

Focus area

Act! is better than BUSINESSNEXT '' formerly CRMNEXT '' for

Software Failure Risk

  • medium

logo BUSINESSNEXT '' formerly CRMNEXT ''

Focus area

BUSINESSNEXT '' formerly CRMNEXT '' is better than Act! for

Software Failure Risk

  • low

About

Act! CR

The #1 CRM For Banking And Insurance

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

84

24

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction

contact list management

Read Reviews (279)

Read Reviews (2)

contacts history

Read Reviews (75)

Read Reviews (2)

tracking contacts

Read Reviews (36)

Read Reviews (0)

creating contact list

Read Reviews (15)

Read Reviews (0)

engagement management

Read Reviews (117)

Read Reviews (0)

engaging and following up

Read Reviews (97)

Read Reviews (0)

communication management

Read Reviews (92)

Read Reviews (0)

sending & publishing communications

Read Reviews (50)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (36)

Read Reviews (0)

sales document management

Read Reviews (64)

Read Reviews (0)

proposal & quote management

Read Reviews (31)

Read Reviews (0)

contract management

Read Reviews (23)

Read Reviews (0)

digital signature

Read Reviews (5)

Read Reviews (0)

document sharing

Read Reviews (2)

Read Reviews (0)

lead tracking

Read Reviews (35)

Read Reviews (0)

social media management

Read Reviews (33)

Read Reviews (289)

social media analytics

Read Reviews (16)

Read Reviews (65)

scheduling post to social media

Read Reviews (16)

Read Reviews (0)

workflow management

Read Reviews (23)

Read Reviews (1)

campaign monitoring

Read Reviews (2)

Read Reviews (143)

sales call management

Read Reviews (16)

Read Reviews (0)

meeting management

Read Reviews (6)

Read Reviews (0)

pipeline management

Read Reviews (14)

Read Reviews (0)

opportunity management

Read Reviews (12)

Read Reviews (0)

products & pricelist management

Read Reviews (11)

Read Reviews (0)

generation of new leads

Read Reviews (10)

Read Reviews (0)

calendar management

Read Reviews (8)

Read Reviews (2)

lead qualification

Read Reviews (7)

Read Reviews (0)

lead qualification: demographic

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (6)

Read Reviews (0)

knowledge management

Read Reviews (6)

Read Reviews (2)

relationship management

Read Reviews (5)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

talk track creation

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

content sharing

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Improve consistency

  • See 7 more

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting