Comparison Summary
This comparison report of Act! vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 7761 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Act! and BUSINESSNEXT (formerly CRMNEXT)
Act!, BUSINESSNEXT (formerly CRMNEXT), GreenRope, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Act! covers Contact List Management, Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management with E-Mail, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Act! for
Software Failure Risk
About
Act! CR
The #1 CRM For Banking And Insurance
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
84
24
Total Goals
(we found evidences for)
10
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve ROI
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Improve internal communications
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Scale best practices
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Improve brand engagement
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Grow market share
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Improve consistency
- See 7 more
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
