Act! Overview
Act! combines CRM, email marketing, and customer management into a single platform tailored for SMBs. It excels in helping businesses manage relationships efficiently, focusing on growth and organization. Act! is designed to transform customer interactions into meaningful results, offering tools that attract prospects and support sales goals. The platform emphasizes building loyalty and maintaining strong customer connections. Its competitive advantage lies in affordability and comprehensive features that cater to the unique needs of small to medium-sized businesses. With Act!, companies can streamline their front-office operations, ensuring they stay connected and focused on what truly matters—customer relationships.
Use Cases
Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Act!.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Act!.
Act! Use-Cases and Business Priorities: Customer Satisfaction Data
Act! works with different mediums / channels such as E-Mail. and Phone Calls.
Act!'s features include Recording, Templates, Personalization, etc. and Act! support capabilities include AI Powered, Email Support, Chat Support, etc. also Act! analytics capabilities include Analytics, and Custom Reports.
Reviews
"...ACT allows me to record activities, encourage me to make calls and send follow up emails and stay in touch...." Peer review by User
Act!, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Act! offers integrated CRM and marketing automation to enhance lead conversion and customer engagement. Users can market efficiently and build lasting customer relationships.
Popular Business Setting
for Act!
Top Industries
- Financial Services
- Real Estate
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Act! is popular in Financial Services, Real Estate, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Act! Use Cases
What makes Act! ideal for Contact List Management?
How can Act! optimize your Engagement Management Workflow?
Why is Act! the best choice for Communication Management?
How can Act! optimize your Sales Document Management Workflow?
How efficiently Does Act! manage your Lead Tracking?
57+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Act! solved their CRM needs. Cuspera uses 4212 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Case Studies
CASE STUDY Ken Loyd / kenloyd.com
CASE STUDY Kid Scoop
CASE STUDY MAP Insurance
CASE STUDY Fleetmaster
CASE STUDY SmartVentilation Inc.
CASE STUDY World Press Printing
Frequently Asked Questions(FAQ)
for Act!
What is Act!?
Act! is a customer relationship management (CRM) solution that combines marketing automation and sales pipeline management into a single, centralized platform. It provides the ultimate toolset to build relationships, maximize engagement and drive business growth.
Act! teams can manage a sales pipeline, track interactions with leads and existing customers, and access email marketing tools. Also allows customer support teams to manage and sync data such as account updates and pending sales opportunities. Act! provides a shared calendar that can help improve team collaboration.
Built-in CRM features enable business growth teams to track lead sources, competitor activity, emails, and more. Its additional features include CRM and Marketing Automation, delight every customer, every time, market like a pro, win raving fans for life, focus where it counts, get organized and busy and more.
What is Act! used for?
What are the top features of Act!?
Who uses Act!?
What are Act! alternatives?
Where is Act! located?
Peers used Act! for contact list management and engagement management
Act! Competitors
Act! Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (409) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (409) |
Software Failure Risk Guidance
?for Act!
Overall Risk Meter
Top Failure Risks for Act!
Act! News
Key interpersonal skills for business leaders and managers
“Interpersonal skills” is an umbrella term for how you build rapport, or communicate and interact with others. These are the skills that enable you to work with and lead team members. They also help you build strong relationships and keep your team performing at its best. When it comes to business interpersonal skills, the […]
The post Key interpersonal skills for business leaders and managers appeared first on Act!.
Personalizing CRE Marketing Campaigns with CRM Insights
Did you know that 71 percent of customers expect businesses to personalize all their interactions with them? Generic content just doesn’t cut it with the modern-day buyer, seller or tenant, especially when they’ve got plenty of options to choose from. Not surprisingly, companies that personalize well experience higher results than those that don’t. How then, […]
The post Personalizing CRE Marketing Campaigns with CRM Insights appeared first on Act!.
Act! Profile
Company Name
Act!
Company Website
https://www.act.com/HQ Location
Suite 500, Denver, CO 80293, US
Employees
251-500
Social
Financials
PRIVATE
