Agile CRM and Keela, An In-Depth Comparison 2024

Comparison Summary

Agile CRM: Agile CRM enables real estate agents to focus more on buyers by integrating sales, marketing, service, and web engagement into a unified cloud-based platform. It centralizes real-time customer data and automates various tasks to enhance productivity.

Keela: Keela empowers organizations with affordable nonprofit management software. Funds are raised more effectively, making a greater impact.

Agile CRM and Keela: Customer Satisfaction Data

Most deployed common Use Cases for Agile CRM and Keela

Why is Agile CRM and Keela the best choice for Contact List Management?

Agile Crm and Keela both offer contact management features allowing users to create profiles, track interactions, and organize contacts. Agile Crm provides more extensive features, including lead scoring and email tracking, while Keela focuses on donor management and includes features like donation tracking. Keela’s interface is generally considered easier to use, but Agile Crm has limitations with organizing contacts and lacks email history saving.

"...Yes, for email and contact management.... not for field sales or leading with address/phone for outbound...." Peer review by Rand R K, Advisor - Industrial & Manufacturing Solutions, Financial Services

"...About the only benefit I have seen so far is that it is an online portal that is easy to put in information and to download contact lists...." Peer review by Bryant W., Executive Director, Non-Profit Organization Management

What solutions does Agile CRM and Keela provide for Engagement Management?

Agile CRM and Keela both offer features for managing engagement with customers or donors. Agile CRM focuses on automating follow-up interactions and provides detailed interaction histories, while Keela emphasizes team collaboration and shared responsibility for follow-up. Agile CRM is more geared towards sales and marketing, while Keela is designed for nonprofits. Agile CRM has more limitations in terms of importing data from other CRMs.

"...The big challenge and significant time wasting task is following up student to provide appropriate ID and support documentations for the courses that they are enrolled...." Peer review by Mark W, Business Development Executive, Marketing and Advertising

"...to track - provides accountability for team members (reduces redundant follow-up 7) Customer service and technical support - willing to work with an organisation to help improve (maximize) use of features 1) Dashboard - customizable for our social enterprise/Charity 2) Cloud based, allowing more mobile/rmote access for our team members 3) Pricing - fairly reasonable 4) Tags - customizable 5) Donations - easy to track and issue recipts 6) Tasks and Projects - easy..." Peer review by Anonymous Reviewer

How can Agile CRM and Keela enhance your Communication Management process?

Agile CRM and Keela both enable users to send mass emails and track email correspondence. Agile CRM offers more advanced automation features, allowing users to send emails based on triggers and track emails in real-time. Keela focuses on managing donor relationships, collecting donations, and sending targeted email campaigns. However, both tools have limitations, such as difficulty in stopping email campaigns once they are initiated.

"...and I'd like to see some variation of colors, layout, more interactive features to send in emails/campaigns..." Peer review by Bart T., Marketing Coordinator, Marketing and Advertising

"...I like the ability to send an email campaign or specific messages under a household or tag description...." Peer review by Katerina Albanis, Medical Practice

Why is Agile CRM and Keela the best choice for Helpdesk Management?

Agile CRM and Keela both offer helpdesk management features. Agile CRM provides more extensive helpdesk functionality, including ticketing, communication history tracking, and integration with other business apps. Keela's helpdesk is limited in that it does not offer phone support. Agile CRM’s helpdesk is still under development, which may require users to contact support more frequently.

"...Sales tools, support desk, email sync with Gmail and contact records...." Peer review by Alex H., Managing Director, Marketing and Advertising

"...We are proud supporters of Keela, and have worked closely with their team on a number of initiatives designed to help and support NPOs throughout Canada. ..." Why You Should Go To The Capacity Conference 2019

What benefits does Agile CRM and Keela offer for Campaign Management?

Agile CRM and Keela both allow users to manage marketing campaigns. Agile CRM provides more features for marketing automation, including detailed email campaign reporting and multiple campaign triggers. Keela focuses more on donation management, automatically issuing receipts and thank-you notes for donations. Both tools offer user-friendly interfaces and enable users to track campaign progress.

"...It is easy ti integrate with other programs and works very well with clickfunnels and other marketing programs and sites I would easy recommend agile CRM for smaller businesses and thous just starting out in online business, they have great support team how are very willing to help with anything...." Peer review by Sveinbjörn Sveinbjörnsson

"...We started exclusively using Keela for emails in December 2020, and I ve enjoyed seeing the growth of our email marketing campaigns with being able to import contacts from Eventbrite...." Case Study SheJumps