Comparison Summary
Introducing Agile CRM and Pure Chat
Agile CRM, Freshsales, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM, whereas Pure Chat, Tawk.to, HappyFox Live Chat, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Agile CRM covers Contact List Management with E-Mail, Communication Management with E-Mail, Helpdesk Management with E-Mail, Engagement Management with E-Mail, etc.
Pure Chat focuses on Engagement Management with Chat, Helpdesk Management with Chat, Contact List Management with Chat, Communication Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Agile CRM | Automate your sales, marketing, and service in one platform
Pure Chat: 100% Free Live Chat Software for Businesses
Age
2012
2012
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
103
41
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Increase customer life time value
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Enter new markets internationally or locally
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Improve ROI
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Launch new products
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Improve brand engagement
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Improve digital and social presence
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Improve internal communications
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Improve stakeholder relations
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Build brand awareness
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Reduce bounce
- See 13 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve ROI
- See 4 more
Top Channels
Channels Used
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chat
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e-mail
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website
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phone calls
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text SMS
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offline
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on premises
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mobile
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social media
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Twitter
- See 7 more
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chat
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e-mail
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website
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phone calls
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text SMS
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offline
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on premises
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mobile
-
social media
-
Twitter
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
