Pure Chat Overview

Pure Chat is a straightforward live chat solution designed for businesses looking to enhance customer interaction on their websites. This tool allows teams to engage with site visitors in real-time, fostering immediate communication and improving customer satisfaction. Users can quickly integrate Pure Chat into their websites, making it an accessible option for businesses of all sizes. The platform supports mobile apps, ensuring that teams can stay connected with customers on the go. Additionally, features like canned responses and customization options allow for efficient and personalized communication. Pure Chat stands out for its ease of use and swift setup, making it a practical choice for businesses seeking to boost their customer service capabilities directly through their websites.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Communication Management, as the business use cases that they have been most satisfied with while using Pure Chat.

Other use cases:

  • Contact List Management
  • Generation Of New Leads
  • Lifetime Value Management
  • Customer Feedback Management
  • Advertisement
  • Conversion Management
  • Lead Engagement
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Pure Chat.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve ROI
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Pure Chat Use-Cases and Business Priorities: Customer Satisfaction Data

Pure Chat works with different mediums / channels such as Chat. Website. E-Mail etc.

Pure Chat's features include Alerts: Popups & Notifications, Personalization, Widgets, etc. and Pure Chat support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Pure Chat analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The capacity to talk with individuals, in the case of existing customers, accounts that owe us cash, or new potential leads has been unfathomably prevalent...." Peer review by Daniela D, Technical Support Engineer, Oil & Energy

Pure Chat, Helpcrunch, Vocalcom, Haptik, Smartsupp, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Pure Chat is a live chat software for small to mid-sized teams offering unlimited chats. It is the preferred solution for businesses seeking efficient customer communication.

Popular Business Setting

for Pure Chat

Top Industries

  • Computer Software
  • Information Technology and Services
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Pure Chat is popular in Computer Software, Information Technology And Services, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Pure Chat Use Cases

What Are the key features of Pure Chat for Engagement Management?

How can Pure Chat optimize your Helpdesk Management Workflow?

What Are the key features of Pure Chat for Communication Management?

Why is Pure Chat the best choice for Contact List Management?

What benefits does Pure Chat offer for Generation Of New Leads?

27+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well Pure Chat solved their Live Chat needs. Cuspera uses 1919 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Frequently Asked Questions(FAQ)

for Pure Chat

What is Pure Chat?

Pure Chat is a live chat software for businesses. It is the easiest and fastest way to add live chat to the website. It helps to acquire customers and increase sales and revenue.

Pure Chat helps organizations have better conversations with their website visitors and ensures that the entire team can utilize the live chat as the team grows.

Its features include unlimited chats, up to 3 operators for free, powerful operator dashboard, customizable widget, native iOS & Android apps and many more.

What is Pure Chat used for?

Pure Chat is a Live Chat Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Helpdesk Management and Communication Management .

What are the top features of Pure Chat?

Alerts: popups & Notifications, Personalization and Widgets are some of the top features of Pure Chat.

Who uses Pure Chat?

Pure Chat is used by Computer Software, Information Technology And Services and Education among other industries.

What are Pure Chat alternatives?

Helpcrunch, Vocalcom, Haptik and Smartsupp are popular alternatives for Pure Chat.

Where is Pure Chat located?

Pure Chat is headquartered at 13835 N Northsight Blvd Suite 205 Scottsdale AZ, 85260.
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Peers used Pure Chat for engagement management and helpdesk management

Pure Chat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (5)
Analytics

4.73/5 ★

Read Reviews (26)
Custom Reports

3.88/5 ★

Read Reviews (175)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (5)
Analytics

4.73/5 ★

Read Reviews (26)
Custom Reports

3.88/5 ★

Read Reviews (175)

Software Failure Risk Guidance

?

for Pure Chat

Overall Risk Meter

Low Medium High

Top Failure Risks for Pure Chat

Pure Chat, Inc. Profile

Company Name

Pure Chat, Inc.

Company Website

https://purechat.com/

Year Founded

2012

HQ Location

13835 N Northsight Blvd Suite 205 Scottsdale AZ, 85260

Employees

11-50

Social

Financials

SEED