Smartsupp Overview

Smartsupp assists in driving online sales by turning webshop visitors into loyal customers. Live chat and AI chatbots enhance customer interaction and lead generation.

Use Cases

Customers recommend Contact List Management, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Smartsupp.

Other use cases:

  • Rating And Review Management
  • Helpdesk Management
  • Generation Of New Leads
  • Collaboration
  • Public Relations
  • Sharing Knowledge
  • Measuring Customer Satisfaction
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Smartsupp.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Scale Best Practices
See all business priorities See less business priorities

Smartsupp Use-Cases and Business Priorities: Customer Satisfaction Data

Smartsupp works with different mediums / channels such as Website. Chat. Video etc.

Smartsupp's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Smartsupp support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Smartsupp analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Smartsupp was easy to install and gives us direct contact with potential customers...." Peer review by Don D., General Manager, Education

Smartsupp, HappyFox Live Chat, Comm100 Live Chat, ProProfs Chat, Tawk.to, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Smartsupp

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Smartsupp is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Smartsupp Use Cases

What benefits does Smartsupp offer for Contact List Management?

How can Smartsupp enhance your Engagement Management process?

How can Smartsupp enhance your Sending & Publishing Communications process?

What solutions does Smartsupp provide for Rating And Review Management?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Smartsupp solved their Live Chat needs. Cuspera uses 739 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Smartsupp case study
NA
CASE STUDY Mujkoberec

"Their Chatbot Running 24/7 Saves Valuable Time For Customer Support, Reducing The Workload By 30%.";

Read More
Smartsupp case study
NA
Case Study Vico Food Box

98% Customer Satisfaction Rating And Increased Average Order Value By 10%

Read More
Smartsupp case study
Retail
Retail
CASE STUDY Vico Food Box

98% Customer Satisfaction Rating And Increased Average Order Value By 10%

Read More

Video

How to Optimize Your Site with Smartsupp Video Recordings

Video Thumbnail

Frequently Asked Questions(FAQ)

for Smartsupp

What is Smartsupp used for?

Smartsupp is a Live Chat Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Contact List Management, Engagement Management and Sending & Publishing Communications .

What are the top features of Smartsupp?

Recording, Alerts: popups & Notifications and Personalization are some of the top features of Smartsupp.

Who uses Smartsupp?

Smartsupp is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Smartsupp alternatives?

HappyFox Live Chat, Comm100 Live Chat, ProProfs Chat and Tawk.To are popular alternatives for Smartsupp.

Where is Smartsupp located?

Smartsupp is headquartered at Lidicka 20, Brno, South Moravia 602 00, CZ.
lightning

Peers used Smartsupp for contact list management and engagement management

Smartsupp Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.69/5

Read Reviews (14)
Custom Reports

3.75/5

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.69/5

Read Reviews (14)
Custom Reports

3.75/5

Read Reviews (80)

Software Failure Risk Guidance

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for Smartsupp

Overall Risk Meter

Low Medium High

Top Failure Risks for Smartsupp

Smartsupp Profile

Company Name

Smartsupp

Company Website

https://www.smartsupp.com/

HQ Location

Lidicka 20, Brno, South Moravia 602 00, CZ

Employees

11-50

Social

Financials

SEED