Smartsupp Overview
Smartsupp addresses the challenge of converting website visitors into loyal customers by leveraging advanced conversational tools. The platform integrates live chat, chatbots, and AI-driven solutions to facilitate real-time engagement. This interaction not only enhances customer experience but also significantly boosts online sales. Smartsupp's AI Shopping Assistant plays a crucial role in accelerating business growth by providing personalized assistance and recommendations. The solution is designed to work seamlessly across major platforms, ensuring broad accessibility and ease of use. With over 100,000 businesses already benefiting from its capabilities, Smartsupp offers a proven method to enhance customer interaction and drive sales.
Use Cases
Customers recommend Contact List Management, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Smartsupp.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Smartsupp.
Smartsupp Use-Cases and Business Priorities: Customer Satisfaction Data
Smartsupp works with different mediums / channels such as Website. Chat. Video etc.
Smartsupp's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Smartsupp support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Smartsupp analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The other feature which we haven't started using yet but are planning to is the agent feedback, whereby a customer can quickly review their experience...." Peer review by Dave H
Smartsupp, Helpcrunch, Haptik, JivoChat, Gist, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Smartsupp assists in driving online sales by turning webshop visitors into loyal customers. Live chat and AI chatbots enhance customer interaction and lead generation.
Popular Business Setting
for Smartsupp
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Small Business
- Mid Market
- Large Enterprise
Smartsupp is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Smartsupp Use Cases
What solutions does Smartsupp provide for Contact List Management?
How can Smartsupp optimize your Engagement Management Workflow?
How efficiently Does Smartsupp manage your Sending & Publishing Communications?
How does Smartsupp facilitate Rating And Review Management?
11 buyers and buying teams have used Cuspera to assess how well Smartsupp solved their Live Chat needs. Cuspera uses 739 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Case Studies
CASE STUDY Unuo design
CASE STUDY Breno
CASE STUDY Můjkoberec
CASE STUDY Dokonalá Káva
CASE STUDY Pidilidi
CASE STUDY Vico Food Box
Video
How to Optimize Your Site with Smartsupp Video Recordings

Frequently Asked Questions(FAQ)
for Smartsupp
What is Smartsupp used for?
What are the top features of Smartsupp?
Who uses Smartsupp?
What are Smartsupp alternatives?
Where is Smartsupp located?
Smartsupp Competitors
Smartsupp Features
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- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (14) |
Custom Reports | Read Reviews (80) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (14) |
Custom Reports | Read Reviews (80) |
Software Failure Risk Guidance
?for Smartsupp
Overall Risk Meter
Top Failure Risks for Smartsupp
Smartsupp.com, s.r.o. Profile
Company Name
Smartsupp.com, s.r.o.
Company Website
https://www.smartsupp.com/HQ Location
Lidicka 20, Brno, South Moravia 602 00, CZ
Employees
11-50
Social
Financials
SEED