JivoChat: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: JivoChat
Brand: JivoChat
Rating: 4.65 (795 reviews)

4.65 5

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(795)

Product Business Settings

JivoChat is popular in Computer Software, Retail, and Banking industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

CRM

Marketing Automation

Email Marketing

Project Management

JivoChat Product Overview

JivoChat addresses the challenge of converting website visitors into paying customers by offering an effective live chat solution. This tool facilitates real-time communication, ensuring potential customers receive immediate support and personalized interaction, which can significantly enhance conversion rates. Businesses benefit from an easy setup and the ability to deploy up to five agents for free, making it a cost-efficient option for companies looking to improve customer engagement without incurring substantial expenses. JivoChat stands as a strategic asset for businesses aiming to enhance customer service and drive sales through improved online interactions.

How satisfied the customers are with JivoChat use-cases

Reviews

"...Our company needed a program to chat live (ON TIME), with any client no matter where it was or the time, with JivoChat we can do this easily, besides that you have excellent features that can not help to improve, like a system of calls, integration with Facebook Messenger that helps us to have everything in one place, record system or history about the chat and an option that allows us to see what the user writes before sending it, this is certainly very useful since we allows to develop a faster response or solution...." Peer review by Russell S, Consultant

JivoChat Customer Insights, Testimonials and Case Studies

How can JivoChat optimize your Engagement Management Workflow?

How does JivoChat address your Rating And Review Management Challenges?

What benefits does JivoChat offer for Communication Management?

What is JivoChat used for?

JivoChat is a Live Chat Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Rating And Review Management and Contacts History .

What are the top features of JivoChat?

Widgets, Personalization and Recording are some of the top features of JivoChat.

Who uses JivoChat?

JivoChat is used by Computer Software, Retail and Banking among other industries.

What are JivoChat alternatives?

Helpcrunch, Haptik, Smartsupp and Gist are popular alternatives for JivoChat.

Where is JivoChat located?

JivoChat is headquartered at 1811 Silverside Rd, Wilmington, Delaware 19810, US.

11 buyers and buying teams have used Cuspera to assess how well JivoChat solved their Live Chat needs. Cuspera uses 795 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.