Comparison Summary
This comparison report of Agiloft Contract Management Suite vs. Freshservice is based on a specific set of business needs and context. The comparison uses 21489 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Agiloft Contract Management Suite and Freshservice
Agiloft Contract Management Suite, Icertis, Concord, etc., belong to a category of solutions that help Contract Management, whereas Freshservice, freshdesk, Zoho Desk, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Agiloft Contract Management Suite covers Sales Document Management, Workflow Management, Helpdesk Management, Engagement Management with Offline, etc.
Freshservice focuses on Helpdesk Management, Knowledge Management with User Generated Content, Workflow Management, Engagement Management, etc.
"It's always great to be in a meeting discussing new features and functions that people would like to see and have them implemented within hours of the discussion. " - Philip LeMaster
"One of the biggest reasons we chose Freshservice was because it was very easy to use for our agents " - Jamie McClennon
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Agiloft Contract Management Suite
Focus area
Agiloft Contract Management Suite is better than Freshservice for
Software Failure Risk
Freshservice
Focus area
Freshservice is better than Agiloft Contract Management Suite for
Software Failure Risk
About
Agiloft Contract Management Suite | Automates the workflows associated with initiating, executing, and monitoring contractual agreements
Intelligent, Right-Sized Service Management Solution for the Modern Enterprise
Age
1991
2010
Financials
PRIVATE
SERIES H
Business Need
Total Processes
(we found evidences for)
79
82
Total Goals
(we found evidences for)
16
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Improve ROI
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve efficiency
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Manage risk
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Improve visibility
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Grow market share
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Improve internal communications
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Improve consistency
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve navigation
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Establish thought leadership
- See 13 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Scale best practices
-
Improve efficiency
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Improve ROI
-
Improve consistency
-
Improve visibility
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Increase sales & revenue
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Improve digital and social presence
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Launch new products
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Shorten ramp up time
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Enter new markets internationally or locally
- See 10 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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chat
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user generated content
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blogs
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mobile
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website
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offline
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mobile app
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video
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on premises
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Facebook
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Twitter
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point of sale
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events
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trade shows
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games
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Slack
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omnichannel
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text SMS
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causes and charity
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support groups
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promotions
- See 21 more
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e-mail
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phone calls
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social media
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chat
-
user generated content
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blogs
-
mobile
-
website
-
offline
-
mobile app
-
video
-
on premises
-
Facebook
-
Twitter
-
point of sale
-
events
-
trade shows
-
games
-
Slack
-
omnichannel
-
text SMS
-
causes and charity
-
support groups
-
promotions
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
