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Airship vs TrueContext (formerly ProntoForms): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Airship vs. TrueContext (formerly ProntoForms) is based on a specific set of business needs and context. The comparison uses 10270 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Airship and TrueContext (formerly ProntoForms)

Airship, TrueContext (formerly ProntoForms), Notificare, Swrve, etc., belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Airship covers Engagement Management with Mobile, Loyalty Management with Promotions, Communication Management with Text SMS, Customer Case Management, etc.

TrueContext (formerly ProntoForms) focuses on Helpdesk Management with Mobile, Workflow Management with Mobile, Sales Document Management, Collaboration, etc.

"Push Notifications give us speed and credibility. It’s the fastest method to send content compared to other media channels. With Airship, we’re able to deliver news faster than our competition and keep people coming back. " - Hugh Westbrook

"We’ve had these [digital] initiates for a while now. It’s no longer a nice to have or something that a customer thinks about. They’re table stakes now. " - Chris Westlake

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Airship

Focus area

Airship is better than TrueContext (formerly ProntoForms) for

Software Failure Risk

  • medium

logo TrueContext (formerly ProntoForms)

Focus area

TrueContext (formerly ProntoForms) is better than Airship for

Software Failure Risk

  • low

About

Customer Engagement Platform for Enterprise Brands

The field workflow platform designed for productivity

Financials

SERIES F

SERIES B

Business Need

Total Processes
(we found evidences for)

39

68

Total Goals
(we found evidences for)

12

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


loyalty management

identify target customers

customise loyalty program

create engagement based loyalty


customer case management


segmentation and targeting



products & pricelist management


touchpoint management


social media management

social media analytics


social media marketing


channel management



competitive intelligence


promotion management



generation of new leads



international marketing


content management


training & onboarding



helpdesk management


contact list management


account management


customer feedback management

measuring customer satisfaction


rating and review management


workflow management



contract management


proposal & quote management



sales document management

contract management

proposal & quote management






knowledge management





sales call management



relationship management


business development



performance management


lead qualification


conversion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve ROI

  • Build brand awareness

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Grow market share

  • Improve efficiency

  • Establish thought leadership

  • See 9 more
  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Launch new products

  • Improve internal communications

  • Build brand awareness

  • Establish thought leadership

  • Manage risk

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve consistency

  • Improve visibility

  • See 12 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • offline

  • video

  • website

  • point of sale

  • phone calls

  • text SMS

  • on premises

  • social media

  • Twitter

  • games

  • chat

  • review sites

  • Amazon

  • trade shows

  • user generated content

  • blogs

  • See 16 more
  • mobile

  • e-mail

  • mobile app

  • offline

  • video

  • website

  • point of sale

  • phone calls

  • text SMS

  • on premises

  • social media

  • Twitter

  • games

  • chat

  • review sites

  • Amazon

  • trade shows

  • user generated content

  • blogs

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting