Airship Overview
Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.
Use Cases
Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.
Airship Use-Cases and Business Priorities: Customer Satisfaction Data
Airship works with different mediums / channels such as Mobile. Text SMS. E-Mail etc.
Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc. and Airship support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Airship analytics capabilities include Custom Reports, and Analytics.
Reviews
"Airship provides us with an incredible number of competitive advantages. Its expanded feature set and powerful automation capabilities played a big part in why we migrated from Accengage." - Federico Saltalamacchia
Airship, Notificare, Swrve, OpenBack, Leanplum, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Airship
Top Industries
- Retail
- Media Production
- Entertainment
Popular in
- Enterprise
- Mid Market
- Small Business
Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Airship Use Cases
What makes Airship ideal for Engagement Management?
How does Airship address your Communication Management Challenges?
How efficiently Does Airship manage your Loyalty Management?
How can Airship enhance your Customer Case Management process?
How can Airship optimize your Segmentation And Targeting Workflow?
26+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Airship provides us with an incredible number of competitive advantages. Its expanded feature set and powerful automation capabilities played a big part in why we migrated from Accengage. Testimonial By Federico Saltalamacchia |
|
AccuWeather's proprietary severe weather processing systems in combination with Airship allow for critical near-instant delivery of severe weather notifications through our mobile applications. In many cases, seconds count in getting these life-saving alerts to our users so they spring into action. Testimonial By Chris Patti |
|
There’s no one else out there that provides the capabilities that Airship does — or the level of strategic involvement. We've been extremely happy with the partnership that we formed so many years ago. Testimonial By Chris Hansen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Federico Saltalamacchia CRM & Digital Marketing Manager The Space Cinema |
Airship provides us with an incredible number of competitive advantages. Its expanded feature set and powerful automation capabilities played a big part in why we migrated from Accengage. Testimonial By Federico Saltalamacchia |
|
Chris Patti CTO AccuWeather |
AccuWeather's proprietary severe weather processing systems in combination with Airship allow for critical near-instant delivery of severe weather notifications through our mobile applications. In many cases, seconds count in getting these life-saving alerts to our users so they spring into action. Testimonial By Chris Patti |
|
Chris Hansen Senior Director of Digital TGI Fridays |
There’s no one else out there that provides the capabilities that Airship does — or the level of strategic involvement. We've been extremely happy with the partnership that we formed so many years ago. Testimonial By Chris Hansen |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
Case Study Alaska AirlinesRead More |
Publishing
|
Publishing |
Case Study Neue Zurcher ZeitungRead More |
Retail
|
Retail |
Case Study Magazine LuizaRead More |
Video
Why Your CRM Strategy Should Include Cozy Onboarding
Frequently Asked Questions(FAQ)
for Airship
What is Airship?
Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.
It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.
It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.
What is Airship used for?
What are the top features of Airship?
Who uses Airship?
What are Airship alternatives?
Where is Airship located?
Peers used Airship for engagement management and communication management
Airship Competitors
Airship Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
Airship Integrations
Airship integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Airship
Overall Risk Meter
Top Failure Risks for Airship
Airship Group, Inc. News
2024 Year in Review: Extending Airships Leadership in Cross-Channel Customer Experience
Airship enhances its customer experience platform with AI-driven engagement, no-code tools, and cross-channel solutions for industries like airlines and retail. It offers features like audience segmentation, A/B testing, and mobile app optimization to boost customer acquisition and retention.
Airship Honored with the 2025 TrustRadius Buyer’s Choice Award
Airship.com wins the 2025 TrustRadius Buyer’s Choice Award for its customer experience platform, enhancing customer journeys with AI and no-code solutions.
Airship Expands Collaboration with Google Cloud Beyond Scalable Infrastructure and Advanced Data Analytics to Large Language Models - Customer Think
Airship is working with Google Cloud to explore large language models, expanding beyond infrastructure and data analytics.
Airship Group, Inc. Feeds
How Leading Brands Deliver on the Promise of Mobile-First Customer Experience
Airship enhances mobile-first customer experiences with AI-driven tools, no-code solutions, and personalized journeys across channels, optimizing engagement and acquisition for various industries.
Build Email Engagement and Trust with BIMI
Marketers relying heavily on email promotions must effectively engage audiences or suffer the consequences. According to Airship’s research, 79% of global consumers ignore or delete emails from brands they’ve subscribed to at least half the time or more. If this startling statistic serves as a wake-up call to enhance your email strategy, one thing you […]
The post Build Email Engagement and Trust with BIMI appeared first on Airship.
Airship’s Journey to Build an Innovative Customer Experience for Brands
Digital customer engagement is changing rapidly and staying ahead of the curve is not just an advantage; it’s a necessity. Airship has been at the forefront of this revolution, pioneering sophisticated, cross-channel experiences that resonate with consumers on a global scale. In this article we will highlight our conversation with Mike Herrick, SVP of Technology […]
The post Airship’s Journey to Build an Innovative Customer Experience for Brands appeared first on Airship.
Airship Group, Inc. Profile
Company Name
Airship Group, Inc.
Company Website
https://www.airship.com/HQ Location
1225 W Burnside St, Suite 401, Portland, Oregon 97209, US
Employees
251-500
Social
Financials
SERIES F
Get a personalised risk report for Airship
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Airship may get in touch with you regarding your request.
Request Custom Quote
Airship Group, Inc. will get in touch with you regarding your request.