Airship Overview
Airship helps brands master Mobile App Experiences (MAX) to engage customers and win loyalty. Their platform focuses on enhancing app interactions for better customer retention.
Use Cases
Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Airship.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Airship.
Airship Use-Cases and Business Priorities: Customer Satisfaction Data
Airship works with different mediums / channels such as Mobile. Text SMS. E-Mail etc.
Airship's features include Alerts: Popups & Notifications, Personalization, Ticketing, etc. and Airship support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Airship analytics capabilities include Custom Reports, and Analytics.
Reviews
"We’re excited about being digital innovators. We’re expanding on that by testing beacons to better engage users and provide more contextual experiences with both push notifications and rich content in the message center." - Brian Ryerson
Airship, Notificare, Swrve, OpenBack, Leanplum, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Airship
Top Industries
- Retail
- Media Production
- Entertainment
Popular in
- Enterprise
- Mid Market
- Small Business
Airship is popular in Retail, Media Production, and Entertainment and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Airship Use Cases
Why is Airship the best choice for Engagement Management?
How efficiently Does Airship manage your Communication Management?
What solutions does Airship provide for Loyalty Management?
How can Airship enhance your Customer Case Management process?
What solutions does Airship provide for Segmentation And Targeting?
26+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Airship solved their Mobile Marketing needs. Cuspera uses 1096 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’re excited about being digital innovators. We’re expanding on that by testing beacons to better engage users and provide more contextual experiences with both push notifications and rich content in the message center. Testimonial By Brian Ryerson |
|
Airship provides the marketing team with all of the tools we need to smartly segment and personalize messages to GasBuddies to drive valuable business results. Testimonial By Lauren Monk |
|
We want to be on top when it comes to user experience. Airship has helped us improve our relationship with our customers. Testimonial By Laurent Claramonte |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brian Ryerson Director of Digital Product Management,, United States Tennis Association US Open |
We’re excited about being digital innovators. We’re expanding on that by testing beacons to better engage users and provide more contextual experiences with both push notifications and rich content in the message center. Testimonial By Brian Ryerson |
|
Lauren Monk Director of Acquisition & Lifecycle Management GasBuddy |
Airship provides the marketing team with all of the tools we need to smartly segment and personalize messages to GasBuddies to drive valuable business results. Testimonial By Lauren Monk |
|
Laurent Claramonte Head of Data for Products and Services Orange |
We want to be on top when it comes to user experience. Airship has helped us improve our relationship with our customers. Testimonial By Laurent Claramonte |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Utilities
|
Utilities |
Case Study E.ONRead More |
Retail
|
Retail |
Case Study GameStopRead More |
Internet
|
Internet |
Case Study hagebau connectRead More |
Video
Why Your CRM Strategy Should Include Cozy Onboarding
Frequently Asked Questions(FAQ)
for Airship
What is Airship?
Airship is an enterprise SaaS platform that focuses on helping brands master the full lifecycle of mobile app experience (MAX) management. It helps app teams create incredible acquisition, onboarding, engagement, and retention experiences.
It helps to create and adapt native app experiences on their own with no ongoing developer support or app updates required. It creates and adapts powerful app experiences that accelerate onboarding, user understanding for next-level personalization and monetization to capture more business value for everyone involved.
It also helps teams accomplish all the steps required to win them: migrate customers to the mobile app, activate them upon arrival, maximize account creation, reinforce the app’s value proposition, and incentivize high-value actions that lead to ongoing engagement and retention.
What is Airship used for?
What are the top features of Airship?
Who uses Airship?
What are Airship alternatives?
Where is Airship located?
Peers used Airship for engagement management and communication management
Airship Competitors
Airship Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (23) |
| Custom Reports | Read Reviews (183) |
| Analytics | Read Reviews (54) |
Airship Integrations
Airship integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Airship
Overall Risk Meter
Top Failure Risks for Airship
Airship News
Airship Honored with the 2025 TrustRadius Buyer’s Choice Award
Airship.com wins the 2025 TrustRadius Buyer’s Choice Award for its customer experience platform, enhancing customer journeys with AI and no-code solutions.
Airship Expands Collaboration with Google Cloud Beyond Scalable Infrastructure and Advanced Data Analytics to Large Language Models - Customer Think
Airship is working with Google Cloud to explore large language models, expanding beyond infrastructure and data analytics.
Airship Ushers in New Era Of Agility for Brands to Unify and Optimise End-to-End Customer Experiences Across Websites, Apps and All Channels - Business Wire
Airship enables brands to improve customer experiences by optimizing interactions across websites, apps, and channels.
Airship Feeds
How Leading Brands Deliver on the Promise of Mobile-First Customer Experience
Airship enhances mobile-first customer experiences with AI-driven tools, no-code solutions, and personalized journeys across channels, optimizing engagement and acquisition for various industries.
Build Email Engagement and Trust with BIMI
Marketers relying heavily on email promotions must effectively engage audiences or suffer the consequences. According to Airship’s research, 79% of global consumers ignore or delete emails from brands they’ve subscribed to at least half the time or more. If this startling statistic serves as a wake-up call to enhance your email strategy, one thing you […]
The post Build Email Engagement and Trust with BIMI appeared first on Airship.
Airship’s Journey to Build an Innovative Customer Experience for Brands
Digital customer engagement is changing rapidly and staying ahead of the curve is not just an advantage; it’s a necessity. Airship has been at the forefront of this revolution, pioneering sophisticated, cross-channel experiences that resonate with consumers on a global scale. In this article we will highlight our conversation with Mike Herrick, SVP of Technology […]
The post Airship’s Journey to Build an Innovative Customer Experience for Brands appeared first on Airship.
Airship Profile
Company Name
Airship
Company Website
https://www.airship.com/HQ Location
1225 W Burnside St, Suite 401, Portland, Oregon 97209, US
Employees
251-500
Social
Financials
SERIES F
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