Attentive: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Attentive
Brand: Attentive
Rating: 4.76 (1024 reviews)

4.76 5

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(1024)

Text message marketing solution to drive online revenue for the customers

App Partner

Attentive Overview

Attentive offers a comprehensive personalized text messaging solution for innovative brands. With 99% open rates, 30%+ click-through rates, and 25x+ ROI, it ensures effective engagement.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Communication Management, as the business use cases that they have been most satisfied with while using Attentive.

Other use cases:

Channel Marketing
Digital Marketing
Advertisement
Segmentation And Targeting
Coaching
Generation Of New Leads
Measuring Net Promoter Score

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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Attentive.

Other priorities:

Improve Brand Engagement
Enter New Markets Internationally Or Locally
Build Brand Awareness
Increase Sales & Revenue
Acquire Customers
Launch New Products
Scale Best Practices
Improve Digital And Social Presence
Increase Customer Life Time Value
Grow Market Share
Establish Thought Leadership
Improve Efficiency

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Attentive Use-Cases and Business Priorities: Customer Satisfaction Data

Attentive works with different mediums / channels such as Text SMS. and Mobile.

Attentive's features include Personalization, Gamification, Rewards, etc. and Attentive support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Attentive analytics capabilities include Custom Reports, and Analytics.

Reviews

"We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest ...revenue generator—it was important for us to test new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged." - Maya Menon O’Connor

Attentive, Notificare, Swrve, Upland Localytics, Insider Platform, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Attentive

Top Industries

Retail
Internet
Apparel & Fashion

Popular in

Mid Market
Enterprise
Small Business

Attentive is popular in Retail, Internet, and Apparel & Fashion and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Attentive Use Cases

What makes Attentive ideal for Engagement Management?

Attentive Engagement Management empowers brands to acquire, retain, and engage with mobile shoppers. It facilitates personalized mobile messaging through a dedicated channel, enabling businesses to send targeted and timely text messages. This approach leverages real-time data to deliver engaging content, including cart reminders, exclusive sales notifications, and product recommendations.

"...We had a hypothesis that speaking more like a helpful friend rather than just a promotional marketing message could increase engagement...." Case Study Thrive Market

Read Reviews

Why is Attentive the best choice for Loyalty Management?

How can Attentive enhance your Communication Management process?

How can Attentive optimize your Channel Marketing Workflow?

How can Attentive enhance your Digital Marketing process?

36+ more Business Use Cases

542 buyers and buying teams have used Cuspera to assess how well Attentive solved their Mobile Marketing needs. Cuspera uses 1024 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Maya Menon O’Connor Director of Marketing Swap.com	We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest revenue generator—it was important for us to test ...new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged. Testimonial By Maya Menon O’Connor
Morgan Spindler Customer Lifecycle Manager Terez	A lot of our web traffic comes from mobile. People are on their phones all the time. And they’re getting so many emails from other brands they subscribe to. Text messaging was a way for us to communicate with them through a different channel. Testimonial By Morgan Spindler
Deirdre Kelly Director of Acquisition Pura Vida Bracelets	Our SMS program with Attentive helped us achieve our biggest Cyber Week yet. We’ve seen tremendous SMS results throughout the year, but our text messaging performance over Black Friday and Cyber Monday exceeded our expectations. Testimonial By Deirdre Kelly

CUSTOMERS	TESTIMONIALS
Maya Menon O’Connor Director of Marketing Swap.com	We know that 75%-80% of our orders come from existing customers, so we were looking for a new way to make sure those customers felt as engaged as possible. After we started seeing some drop-off in engagement on email—which was generally our biggest revenue generator—it was important for us to test ...new channels to retain customers. It quickly became clear that Attentive was the best solution for keeping our audience engaged. Testimonial By Maya Menon O’Connor
Morgan Spindler Customer Lifecycle Manager Terez	A lot of our web traffic comes from mobile. People are on their phones all the time. And they’re getting so many emails from other brands they subscribe to. Text messaging was a way for us to communicate with them through a different channel. Testimonial By Morgan Spindler
Deirdre Kelly Director of Acquisition Pura Vida Bracelets	Our SMS program with Attentive helped us achieve our biggest Cyber Week yet. We’ve seen tremendous SMS results throughout the year, but our text messaging performance over Black Friday and Cyber Monday exceeded our expectations. Testimonial By Deirdre Kelly

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Pura Vida Retail	Retail	Case Study Pura Vida Learn how Pura Vida Bracelets used Attentive's Journeys to automatically send text reminders to subscribers about items they browsed or left behind. Read More
Izzy & Liv Internet	Internet	Case Study Izzy & Liv Learn how Izzy & Liv used Attentive’s segmentation builder to create a more tailored experience within their text messaging channel. Read More
Izzy & Liv Internet	Internet	Case Study Izzy & Liv Learn how Izzy & Liv used Attentive’s segmentation builder to create a more tailored experience within their text messaging channel. Read More

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Introducing the Next Evolution of Attentive AI

Frequently Asked Questions(FAQ)

for Attentive

What is Attentive?

Attentive is a personalized mobile messaging platform, delivering the future of two-way mobile communications between companies and consumers. Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle.

The company's platform uses behavioral data and helps brands to automatically send personalized mobile messages across the entire customer lifecycle from product recommendations and limited-time sales to payments and real-time customer service, enabling e-commerce and retail businesses to connect with mobile shoppers in a new way through messaging.

Through this integration, brands can ensure their customers are getting the best support experience possible, whenever and wherever they need it, by enabling their customer support teams to directly answer customers’ requests sent via text message.

What is Attentive used for?

Attentive is a Mobile Marketing Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Engagement Management, Loyalty Management and Communication Management .