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TextUs: Use-Cases, Insights and Reviews | 2025 Cuspera

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TextUs - Get ahold of anyone, anywhere in real time

App Partner

TextUs Overview

TextUs is a smart business texting platform designed to enhance pipeline generation and boost conversion rates. It leverages SMS marketing to facilitate direct and effective communication with customers, offering a strategic advantage in engaging potential leads. TextUs is recognized for its user-friendly interface and has been voted a top performer and leader in the industry. The platform is particularly beneficial for businesses seeking to improve customer engagement and streamline communication processes. With a focus on delivering measurable results, TextUs stands out by providing resources and guides to maximize SMS engagement.

Use Cases

Customers recommend Communication Management, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using TextUs.

Other use cases:

Social Media Analytics
Engaging On Social Media
Workflow Management
Contact List Management
Telemarketing
Competitive Intelligence
Training & Onboarding

See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using TextUs.

Other priorities:

Enhance Customer Relationships
Acquire Customers
Improve Visibility
Improve ROI
Enter New Markets Internationally Or Locally
Grow Market Share
Improve Consistency

See all business priorities See less business priorities

TextUs Use-Cases and Business Priorities: Customer Satisfaction Data

TextUs works with different mediums / channels such as Text SMS. E-Mail. and Phone Calls.

TextUs's features include Personalization, Templates, Recording, etc. and TextUs support capabilities include Phone Support, 24/7 Support, Email Support, etc. also TextUs analytics capabilities include Analytics, and Custom Reports.

Reviews

"Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future." - Nikkole Liesse

TextUs, Slicktext, Attentive, DialMyCalls, Text-Em-All, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Textus reimagines business SMS to enhance pipeline creation and improve hiring and sales conversions. Their platform offers an innovative texting software for business.

Popular Business Setting

for TextUs

Top Industries

Hospital & Health Care
Education
Financial Services

Popular in

Mid Market
Enterprise
Small Business

TextUs is popular in Hospital & Health Care, Education, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on TextUs Use Cases

What solutions does TextUs provide for Communication Management?

Textus Communication Management facilitates sending and managing text messages from various devices. It enables bulk messaging to multiple recipients, facilitates message personalization, and supports tracking of interactions. Limitations include potential delays in sending group messages.

"...Ability to personalize and send multiple messages and track everything in my CRM...." Peer review by David F, President

What solutions does TextUs provide for Engagement Management?

Textus provides a platform for efficient communication and engagement with clients, students, and candidates. It allows for automated follow-ups, scheduling, and payment processing, simplifying business operations. The platform also offers customizable templates for various communication needs, increasing response rates and streamlining engagement processes.

"...It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball...." Testimonial by Clay Wyllia, Associate Director of Communication & Engagement, NorthWest Arkansas Community College (NWACC)

How can TextUs optimize your Conversion Management Workflow?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Nikkole Liesse Executive Director UNLV Lee Business School	Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse
Vanessa Salerno Client Support Coordinator Kelly Zitlow Group of Cornerstone Home Lending	TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno
Clay Wyllia Associate Director of Communication & Engagement NorthWest Arkansas Community College (NWACC)	Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia

CUSTOMERS	TESTIMONIALS
Nikkole Liesse Executive Director UNLV Lee Business School	Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse
Vanessa Salerno Client Support Coordinator Kelly Zitlow Group of Cornerstone Home Lending	TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno
Clay Wyllia Associate Director of Communication & Engagement NorthWest Arkansas Community College (NWACC)	Because TextUs is so user-friendly, multiple other departments have already jumped on board and adopted the platform, too. It’s been invaluable for keeping engaged with current students, answering their questions, and staying on the ball. Testimonial By Clay Wyllia

Case Studies

CASE STUDY The Judge Group

TextUs helped The Judge Group improve candidate recruitment with personalized SMS communication. The Judge Group faced unreliable email and voicemail channels and needed a faster, more direct way to ...reach candidates. TextUs enabled them to send over 40,000 monthly outbound texts, use 150+ templates, and monitor analytics for best practices. The platform delivered a 40% candidate response rate and an 8.5-second response time. Recruiters and back-office staff adopted the tool quickly, boosting productivity and communication efficiency.

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Education

CASE STUDY University of Nevada, Las Vegas’s Lee Business School (Executive MBA Program)

TextUs helped the University of Nevada, Las Vegas’s Lee Business School Executive MBA Program boost engagement with prospective students. The school saw more responses to outreach than ever before, w...ith higher webinar registrations and faster replies compared to email and phone. The first text campaign led to their best-attended virtual info session. They also cleaned up their prospect list with updated responses. The team was very pleased with the results and plans to keep using TextUs.

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CASE STUDY Travel Nurses Inc.

TextUs helped Travel Nurses Inc. improve communication with nurses during a period of rapid growth. Before using TextUs, the team relied on phone and email, which led to slow responses and low engage...ment. With TextUs, recruiters used one-to-one messaging and SMS campaigns. This made it easier to reach candidates and sped up placements. Now, texting is the main way nurses communicate with recruiters, and recruiter productivity has increased.

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Hospital & Health Care

CASE STUDY LiquidAgents Healthcare

TextUs helped LiquidAgents Healthcare reach nurses faster. Recruiters cut outreach time in half. Response rates increased by 2,777% compared to email. The team used group broadcasts and message sched...uling to contact nurses at the right time. Integration with recruiting software made tracking and security better. Recruiters and nurses both responded more quickly, helping the business grow.

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CASE STUDY Temp Talent

TextUs helped Temp Talent, a boutique staffing firm in Sydney, save time and reach candidates faster. Recruiters switched from using personal phones to TextUs, making group texting and outreach much ...easier. The Bullhorn integration let them log all messages automatically. Scheduled text reminders improved timesheet submissions. Candidates got better support with timely, friendly texts. Temp Talent praised TextUs for its simple setup and strong customer service.

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CASE STUDY trustaff

TextUs helped trustaff speed up healthcare staffing during the COVID era. trustaff switched from phone calls to texting candidates, which led to response rates three times higher than email. Text mes...saging became critical as jobs opened and closed quickly. TextUs integrated with trustaff’s CRM, making it easy to track placements. Up to 80% of placements now start with a text. trustaff also reduced admin work and improved customer service using TextUs.

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Video

TextUs: The leading messaging platform for businesses

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Frequently Asked Questions(FAQ)

for TextUs

What is TextUs?

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

What is TextUs used for?

TextUs is a SMS Marketing Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Conversion Management .

What are the top features of TextUs?

Personalization, Templates and Recording are some of the top features of TextUs.

Who uses TextUs?

TextUs is used by Hospital & Health Care, Education and Financial Services among other industries.

What are TextUs alternatives?

Slicktext, Attentive, DialMyCalls and Text-Em-All are popular alternatives for TextUs.

Where is TextUs located?

TextUs is headquartered at Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL.

lightning

Peers used TextUs for communication management and engagement management

TextUs Competitors

More TextUs Alternatives...

TextUs Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.09/5 ★ Read Reviews (1)
Analytics	4.61/5 ★ Read Reviews (30)
Custom Reports	4.57/5 ★ Read Reviews (128)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.09/5 ★ Read Reviews (1)
Analytics	4.61/5 ★ Read Reviews (30)
Custom Reports	4.57/5 ★ Read Reviews (128)

Software Failure Risk Guidance

?

for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

TextUs, Inc. News

Product 09/06/2025

TextUs Introduces Powerful Enhancements to Salesforce - GlobeNewswire

TextUs has launched a major upgrade to its Salesforce integration, introducing embedded SMS, bi-directional syncing, and Marketing Cloud support. Sales and marketing teams can now leverage native two-way texting, automated SMS workflows, and seamless contact synchronization within Salesforce, enabling more efficient lead engagement and higher conversion rates directly from the CRM.

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Executive 01/06/2025

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue | Nation/World

TextUs has appointed Chad Prezlomski as the new senior vice president of revenue. Prezlomski will oversee revenue strategy and growth for the business text messaging software provider.

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Executive 05/02/2025

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue - GlobeNewswire

TextUs appointed Chad Prezlomski as senior vice president of revenue. Prezlomski, a SaaS veteran with experience at Splash, Yotpo, and Schoology, will lead all revenue-generating functions, including sales, account management, and customer success. His focus will be on accelerating growth and scaling go-to-market operations for the TextUs business messaging platform.

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Product 27/01/2025

TextUs SAP SuccessFactors Integration: Everything You Need to Know

TextUs has integrated with SAP SuccessFactors, enhancing HR communications by allowing direct messaging with employees and applicants through the HRIS platform.

Read more →

TextUs, Inc. Profile

Company Name

TextUs, Inc.

Company Website

//textus.com

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

Financials

SERIES C