TextUs Overview

TextUs is a smart business texting platform designed to enhance pipeline generation and boost conversion rates. It leverages SMS marketing to facilitate direct and effective communication with customers, offering a strategic advantage in engaging potential leads. TextUs is recognized for its user-friendly interface and has been voted a top performer and leader in the industry. The platform is particularly beneficial for businesses seeking to improve customer engagement and streamline communication processes. With a focus on delivering measurable results, TextUs stands out by providing resources and guides to maximize SMS engagement.

Use Cases

Customers recommend Communication Management, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using TextUs.

Other use cases:

  • Social Media Analytics
  • Engaging On Social Media
  • Workflow Management
  • Contact List Management
  • Telemarketing
  • Competitive Intelligence
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using TextUs.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Visibility
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Consistency
See all business priorities See less business priorities

TextUs Use-Cases and Business Priorities: Customer Satisfaction Data

TextUs works with different mediums / channels such as Text SMS. E-Mail. and Phone Calls.

TextUs's features include Personalization, Templates, Recording, etc. and TextUs support capabilities include Phone Support, 24/7 Support, Email Support, etc. also TextUs analytics capabilities include Analytics, and Custom Reports.

Reviews

"It has revolutionized the recruiting process" - Andy Hartman

TextUs, Slicktext, Attentive, DialMyCalls, Text-Em-All, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Textus reimagines business SMS to enhance pipeline creation and improve hiring and sales conversions. Their platform offers an innovative texting software for business.

Popular Business Setting

for TextUs

Top Industries

  • Hospital & Health Care
  • Education
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

TextUs is popular in Hospital & Health Care, Education, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.

TextUs Customer wins, Customer success stories, Case studies

What benefits does TextUs offer for Communication Management?

What benefits does TextUs offer for Engagement Management?

What Are the key features of TextUs for Conversion Management?

What makes TextUs ideal for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

CUSTOMERS TESTIMONIALS
TextUs testimonial

Andy Hartman

Marketing Director

Trustaff
It has revolutionized the recruiting process Testimonial By Andy Hartman
TextUs testimonial

Nikkole Liesse

Executive Director

UNLV Lee Business School
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse
TextUs testimonial

Jen Wilson

SVP of Marketing and Leasing

Capstone Collegiate Communities (C3)
Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson
CUSTOMERS TESTIMONIALS
TextUs testimonial

Andy Hartman

Marketing Director

Trustaff
It has revolutionized the recruiting process Testimonial By Andy Hartman
TextUs testimonial

Nikkole Liesse

Executive Director

UNLV Lee Business School
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse
TextUs testimonial

Jen Wilson

SVP of Marketing and Leasing

Capstone Collegiate Communities (C3)
Because these questions can come up at odd hours, our agents have found the TextUs app invaluable for getting leases signed Testimonial By Jen Wilson

The Judge Group - Staffing

TextUs helped The Judge Group improve candidate recruitment with personalized SMS communication. The Judge Group faced unreliable email and voicemail channels and needed a faster, more direct way to ...reach candidates. TextUs enabled them to send over 40,000 monthly outbound texts, use 150+ templates, and monitor analytics for best practices. The platform delivered a 40% candidate response rate and an 8.5-second response time. Recruiters and back-office staff adopted the tool quickly, boosting productivity and communication efficiency.

Read on →

trustaff - Staffing

TextUs helped trustaff speed up healthcare staffing during the COVID era. trustaff switched from phone calls to texting candidates, which led to response rates three times higher than email. Text mes...saging became critical as jobs opened and closed quickly. TextUs integrated with trustaff’s CRM, making it easy to track placements. Up to 80% of placements now start with a text. trustaff also reduced admin work and improved customer service using TextUs.

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Barilla - Food & Beverages

TextUs helps Barilla improve employee engagement. Barilla uses SMS marketing and conversational texting to connect with staff. The platform supports automated campaigns and 1:1 messaging. Barilla ben...efits from faster communication and better employee response. TextUs features help Barilla move faster and connect smarter.

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trustaff - Hospital & Health Care

TextUs helped trustaff speed up healthcare staffing during the COVID era. trustaff used TextUs for SMS marketing and customer engagement. The platform enabled faster communication with candidates. Th...is improved trustaff's speed to market in healthcare staffing. The solution supported trustaff's need for rapid response during a critical time.

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Las Vegas Aviators - Sports

TextUs helped the Las Vegas Aviators switch from Zipwhip for their texting needs. The team needed a reliable messaging platform for fan engagement and communication. TextUs provided features for camp...aigns, inbox management, and automation. The Aviators improved their marketing and customer engagement with the new solution.

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Hamilton-Ryker - Staffing And Recruiting

TextUs helped Hamilton-Ryker increase response rates to over 60%. The staffing company used business-class text messaging to grow its associate pool and boost referrals. TextUs features like campaign...s and automation made communication faster and more effective. Hamilton-Ryker saw better engagement and more successful placements. The solution improved their recruiting process and results.

Read on →

TextUs: The leading messaging platform for businesses

Video Thumbnail

Frequently Asked Questions(FAQ)

for TextUs

What is TextUs?

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

What is TextUs used for?

TextUs is a SMS Marketing Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Conversion Management .

What are the top features of TextUs?

Personalization, Templates and Recording are some of the top features of TextUs.

Who uses TextUs?

TextUs is used by Hospital & Health Care, Education and Financial Services among other industries.

What are TextUs alternatives?

Slicktext, Attentive, DialMyCalls and Text-Em-All are popular alternatives for TextUs.

Where is TextUs located?

TextUs is headquartered at Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL.
lightning

Peers used TextUs for communication management and engagement management

TextUs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (1)
Analytics

4.61/5 ★

Read Reviews (30)
Custom Reports

4.57/5 ★

Read Reviews (128)

Software Failure Risk Guidance

?

for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

TextUs, Inc. News

Product

TextUs Releases AI-Powered SMS with Smart Delivery,

TextUs launched Smart Delivery, an AI-powered SMS system enhancing message deliverability and compliance. It uses AI to optimize messages, ensuring they meet carrier and compliance standards. The system proactively detects and resolves deliverability risks, rewriting messages to maintain intent and improve performance. Smart Delivery is available to TextUs customers, aiming to redefine SMS messaging with intelligent optimization.

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Product

TextUs Introduces Powerful Enhancements to Salesforce - GlobeNewswire

TextUs has launched a major upgrade to its Salesforce integration, introducing embedded SMS, bi-directional syncing, and Marketing Cloud support. Sales and marketing teams can now leverage native two-way texting, automated SMS workflows, and seamless contact synchronization within Salesforce, enabling more efficient lead engagement and higher conversion rates directly from the CRM.

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Executive

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue | Nation/World

TextUs has appointed Chad Prezlomski as the new senior vice president of revenue. Prezlomski will oversee revenue strategy and growth for the business text messaging software provider.

Read more →
Executive

TextUs Names Chad Prezlomski as New Senior Vice President of Revenue - GlobeNewswire

TextUs appointed Chad Prezlomski as senior vice president of revenue. Prezlomski, a SaaS veteran with experience at Splash, Yotpo, and Schoology, will lead all revenue-generating functions, including sales, account management, and customer success. His focus will be on accelerating growth and scaling go-to-market operations for the TextUs business messaging platform.

Read more →

TextUs, Inc. Profile

Company Name

TextUs, Inc.

Company Website

//textus.com

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES C