TextUs Overview

Textus reimagines business SMS to enhance pipeline creation and improve hiring and sales conversions. Their platform offers an innovative texting software for business.

Use Cases

Customers recommend Communication Management, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using TextUs.

Other use cases:

  • Social Media Analytics
  • Engaging On Social Media
  • Workflow Management
  • Contact List Management
  • Telemarketing
  • Competitive Intelligence
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using TextUs.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Visibility
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Consistency
See all business priorities See less business priorities

TextUs Use-Cases and Business Priorities: Customer Satisfaction Data

TextUs works with different mediums / channels such as Text SMS. E-Mail. and Phone Calls.

TextUs's features include Personalization, Templates, Recording, etc. and TextUs support capabilities include Phone Support, 24/7 Support, Email Support, etc. also TextUs analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’re seeing 80% engagement — receiving really good responses. I was thrilled that staff had an easy way to get a hold of us, that we could respond easily and give them the information they wanted" - Bruce Weinberg

TextUs, Medallia Concierge, Trumpia, TextMagic, Slicktext, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TextUs

Top Industries

  • Hospital & Health Care
  • Education
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

TextUs is popular in Hospital & Health Care, Education, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on TextUs Use Cases

What makes TextUs ideal for Communication Management?

How can TextUs enhance your Engagement Management process?

What Are the key features of TextUs for Conversion Management?

What makes TextUs ideal for Social Media Analytics?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
TextUs testimonial

Bruce Weinberg

Assistant Vice President, Nursing Workforce Management

Ochsner Health

We’re seeing 80% engagement — receiving really good responses. I was thrilled that staff had an easy way to get a hold of us, that we could respond easily and give them the information they wanted Testimonial By Bruce Weinberg
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare

TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley
TextUs testimonial

Andy Hartman

Marketing Director

Trustaff

It has revolutionized the recruiting process Testimonial By Andy Hartman
CUSTOMERS TESTIMONIALS
TextUs testimonial

Bruce Weinberg

Assistant Vice President, Nursing Workforce Management

Ochsner Health

We’re seeing 80% engagement — receiving really good responses. I was thrilled that staff had an easy way to get a hold of us, that we could respond easily and give them the information they wanted Testimonial By Bruce Weinberg
TextUs testimonial

Patrick Buckley

Manager of Online Strategy

LRS Healthcare

TextUs is looking at the future of communication really intelligently and constantly helping us to send the best messages out to our contacts,” said Buckley Testimonial By Patrick Buckley
TextUs testimonial

Andy Hartman

Marketing Director

Trustaff

It has revolutionized the recruiting process Testimonial By Andy Hartman

Case Studies

COMPANY INDUSTRY CASE STUDIES
TextUs case study
Sports
Sports
CASE STUDY Las Vegas Aviators

The Las Vegas Aviators improved ticket sales and fan communication by switching from Zipwhip to TextUs, enhancing response rates and streamlining their sales process.

Read More
TextUs case study
Education
Education
Case Study Capstone Collegiate Communities (C3)

Capstone Collegiate Communities Closes Deals Faster with TextUs

Read More
TextUs case study
Hospital & Health Care
Hospital & Health Care
Case Study Travel Nurses Inc

Travel Nurses Inc., an OR Nurses Nationwide Company, Leverages TextUs to Support Rapid Growth During Pandemic Era

Read More

Video

TextUs: The leading messaging platform for businesses

Video Thumbnail

Frequently Asked Questions(FAQ)

for TextUs

What is TextUs?

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

The features offered by TextUs include message templates, upload of contact spreadsheet, conversation claiming, messages scheduling, message delivery status, SMS to email forwarding, conversation flagging, notifications of incoming messages, and personalization merge fields. TextUs enables sending of group broadcasts by providing an excellent platform for creating several different groups.

TextUs provides a platform for dragging and dropping of spreadsheets used for creating contacts. The SMS to email forwarding enables not to miss text and also forwarding of SMS to email even when offline. The multi-user login provides the viewing inbound message by each user as they visit portals.

What is TextUs used for?

TextUs is a SMS Marketing Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Conversion Management .

What are the top features of TextUs?

Personalization, Templates and Recording are some of the top features of TextUs.

Who uses TextUs?

TextUs is used by Hospital & Health Care, Education and Financial Services among other industries.

What are TextUs alternatives?

Medallia Concierge, Trumpia, TextMagic and Slicktext are popular alternatives for TextUs.

Where is TextUs located?

TextUs is headquartered at Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL.
lightning

Peers used TextUs for communication management and engagement management

TextUs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5

Read Reviews (1)
Analytics

4.61/5

Read Reviews (30)
Custom Reports

4.57/5

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5

Read Reviews (1)
Analytics

4.61/5

Read Reviews (30)
Custom Reports

4.57/5

Read Reviews (128)

Software Failure Risk Guidance

?

for TextUs

Overall Risk Meter

Low Medium High

Top Failure Risks for TextUs

TextUs, Inc. News

TextUs SAP SuccessFactors Integration: Everything You Need to Know

TextUs has integrated with SAP SuccessFactors, enhancing HR communications by allowing direct messaging with employees and applicants through the HRIS platform.

27/01/2025 - source

How TextUs and Oracle Integration Elevates HR Communication and Engagement

TextUs integrates with Oracle to enhance HR communication, ensuring seamless connections with candidates and employees through improved accessibility in human capital management platforms.

26/01/2025 - source

TextUs Launches Oracle Taleo and HCM Integrations, - GlobeNewswire

TextUs introduces new integrations with Oracle Taleo and HCM to enhance its messaging capabilities.

18/11/2024 - source

TextUs, Inc. Feeds

TextUs Names Andrew Davis as New Vice President of Marketing - GlobeNewswire

TextUs appointed Andrew Davis as the new Vice President of Marketing.

22/09/2024 - source

The Growing Importance of Customer Service Text Messaging

Delivering exceptional customer service can make or break your business. Traditional channels like email and phone calls often fail to provide the immediacy and convenience […]

The post The Growing Importance of Customer Service Text Messaging appeared first on TextUs.

03/06/2024 - source

Leveraging SMS in Workforce Management: Enhancing HR and Employee Engagement

Last week we posted about how incorporating SMS into your HR and workforce management strategies can revolutionize employee interactions and operational efficiency. This week we’ll […]

The post Leveraging SMS in Workforce Management: Enhancing HR and Employee Engagement appeared first on TextUs.

12/05/2024 - source

TextUs, Inc. Profile

Company Name

TextUs, Inc.

Company Website

//textus.com

HQ Location

Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Employees

11-50

Social

Financials

SERIES C