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Akamai Identity Cloud vs Records365: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Akamai Identity Cloud vs. Records365 is based on a specific set of business needs and context. The comparison uses 290 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Akamai Identity Cloud and Records365

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Akamai Identity Cloud covers Competitive Intelligence, Helpdesk Management with Phone Calls, Follower Management with User Generated Content, Engagement Management with Social Media, etc.

Records365 focuses on Customer Case Management, Content Management, Competitive Intelligence, Compliance & Governance.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Akamai Identity Cloud

Focus area

Software Failure Risk

  • medium

logo Records365

Focus area

Software Failure Risk

  • medium

About

Akamai: Security, Cloud Delivery, Performance

Records365 Records Management Software Solution | RecordPoint

Age

1998

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

15

4

Total Goals
(we found evidences for)

2

0

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


helpdesk management


follower management


engagement management

engaging and following up


segmentation and targeting


personalized marketing


content management


customer case management


Top Goals

Goals Achieved

  • Acquire customers

  • Build brand awareness

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting