Comparison Summary
This comparison report of Alchemer Enterprise Feedback Management Platform vs. fishbowl is based on a specific set of business needs and context. The comparison uses 9713 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Alchemer Enterprise Feedback Management Platform and fishbowl
Alchemer Enterprise Feedback Management Platform, fishbowl, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.
fishbowl focuses on Helpdesk Management with Phone Calls, Order Management, Forecasting, Training & Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Alchemer Enterprise Feedback Management Platform
Focus area
Alchemer Enterprise Feedback Management Platform is better than fishbowl for
Software Failure Risk
fishbowl
Focus area
fishbowl is better than Alchemer Enterprise Feedback Management Platform for
Software Failure Risk
About
Online Survey Software that helps you transform to a truly customer-centric organization
Fishbowl marketing solutions and analytic solutions for restaurants
Age
2006
Financials
SEED
Business Need
Total Processes
(we found evidences for)
71
50
Total Goals
(we found evidences for)
16
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Establish thought leadership
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Build brand awareness
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Scale best practices
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Grow market share
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve brand engagement
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Manage risk
- See 13 more
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Acquire customers
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Enhance customer relationships
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Improve efficiency
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Improve internal communications
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Establish thought leadership
- See 5 more
Top Channels
Channels Used
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e-mail
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phone calls
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offline
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social media
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point of sale
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chat
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user generated content
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blogs
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website
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on premises
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video
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trade shows
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mobile
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mobile app
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promotions
- See 12 more
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e-mail
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phone calls
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offline
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social media
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point of sale
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chat
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user generated content
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blogs
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website
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on premises
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video
-
trade shows
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mobile
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mobile app
-
promotions
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
