Alchemer Enterprise Feedback Management Platform Overview
Alchemer steps in to tackle the challenge of turning customer feedback into actionable insights. It offers a dynamic platform for customer experience management and online surveys. Businesses can gather and analyze feedback efficiently, driving decisions that align with customer needs. By transforming raw data into meaningful business outcomes, Alchemer enables companies to stay responsive and competitive. The platform's versatility caters to various industries, enhancing the ability to leverage feedback for strategic growth.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Market Research, as the business use cases that they have been most satisfied with while using Alchemer Enterprise Feedback Management Platform.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Alchemer Enterprise Feedback Management Platform.
Alchemer Enterprise Feedback Management Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Alchemer Enterprise Feedback Management Platform's features include Embedded Survey Forms, Personalization, Survey Themes Library, etc. and Alchemer Enterprise Feedback Management Platform support capabilities include Chat Support, Email Support, Phone Support, etc. also Alchemer Enterprise Feedback Management Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"We love the crosstab reporting feature. It’s valuable to share with the club how their different member segments feel, and how attitudes differ across age groups, genders, and member categories." - Ben Hopkinson
Alchemer Enterprise Feedback Management Platform, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Alchemer transforms insights into action with powerful experience management and survey software. The platform provides enterprise feedback management tools and online survey capabilities.
Popular Business Setting
for Alchemer Enterprise Feedback Management Platform
Top Industries
- Computer Software
- Research
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Alchemer Enterprise Feedback Management Platform is popular in Computer Software, Research, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Alchemer Enterprise Feedback Management Platform Use Cases
What makes Alchemer Enterprise Feedback Management Platform ideal for Collecting Feedback?
What makes Alchemer Enterprise Feedback Management Platform ideal for Engaging Conversational Surveys?
What solutions does Alchemer Enterprise Feedback Management Platform provide for Market Research?
How can Alchemer Enterprise Feedback Management Platform enhance your Helpdesk Management process?
What solutions does Alchemer Enterprise Feedback Management Platform provide for Communication Management?
46+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Alchemer Enterprise Feedback Management Platform solved their Customer Feedback Management needs. Cuspera uses 6478 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We love the crosstab reporting feature. It’s valuable to share with the club how their different member segments feel, and how attitudes differ across age groups, genders, and member categories. Testimonial By Ben Hopkinson |
|
We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important. Testimonial By Joana Freitas |
|
It’s not complicated, it’s easy to deploy, and I don’t need a bunch of time from our IT folks to set it up. Testimonial By Diane Beaudet |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ben Hopkinson Director GGA Partners |
We love the crosstab reporting feature. It’s valuable to share with the club how their different member segments feel, and how attitudes differ across age groups, genders, and member categories. Testimonial By Ben Hopkinson |
|
Joana Freitas VIP Support Manager Product Madness |
We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important. Testimonial By Joana Freitas |
|
Diane Beaudet Senior Manager for Customer Lifecycle Marketing Malwarebytes |
It’s not complicated, it’s easy to deploy, and I don’t need a bunch of time from our IT folks to set it up. Testimonial By Diane Beaudet |
Case Studies
CASE STUDY The Association of Independent Colleges of Art & Design (AICAD) i
CASE STUDY Professional Development and Research Institute on Blindness (PDRIB)
CASE STUDY TechSoup
CASE STUDY RetailMeNot
CASE STUDY ESD 113
CASE STUDY Professional Development and Research Institute on Blindness (PDRIB)
Video
Enterprise-feedback-platform to Empower Your Organization
Frequently Asked Questions(FAQ)
for Alchemer Enterprise Feedback Management Platform
What is Alchemer Enterprise Feedback Management Platform?
The Alchemer Enterprise Feedback Management Platform helps businesses to collect feedback and deliver better experiences for the customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. It's an easy-to-use, easy-to-implement platform, and leads the industry in speed-to-value and flexibility, to start collecting insights on day one.
Alchemer software is flexible to address all of the market research software needs, including collecting feedback for customer profiles, persona research, purchase tracking, new product research, website feedback, and so on, and then feeding the information into sales and product development to become truly customer-centric with easy integration with CRMs such as Salesforce and Microsoft Dynamics.
Some of its features like easy integration, advanced market research reporting, advanced survey logic, built-in actions, and complete brand control allow to fine-tune the marketing and market-research surveys, automate processes, trigger workflows, and get the work done faster and more efficiently.
What is Alchemer Enterprise Feedback Management Platform used for?
What are the top features of Alchemer Enterprise Feedback Management Platform?
Who uses Alchemer Enterprise Feedback Management Platform?
What are Alchemer Enterprise Feedback Management Platform alternatives?
Where is Alchemer Enterprise Feedback Management Platform located?
Peers used Alchemer Enterprise Feedback Management Platform for Collecting feedback and Engaging conversational surveys
Alchemer Enterprise Feedback Management Platform Competitors
Alchemer Enterprise Feedback Management Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (248) |
| Custom Reports | Read Reviews (842) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (248) |
| Custom Reports | Read Reviews (842) |
Alchemer Enterprise Feedback Management Platform Integrations
Alchemer Enterprise Feedback Management Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Alchemer Enterprise Feedback Management Platform
Software Failure Risk Guidance
?for Alchemer Enterprise Feedback Management Platform
Overall Risk Meter
Top Failure Risks for Alchemer Enterprise Feedback Management Platform
Alchemer News
From Survey to Salesforce: Automate customer feedback in minutes
Alchemer introduces Alchemer Connect, a platform enabling seamless integration of customer feedback with CRM systems like Salesforce. This tool automates feedback collection and management, allowing businesses to map survey responses to customer records and trigger follow-up actions. The platform's flexibility supports rapid deployment of new use cases, enhancing customer experience by reducing feedback lag and democratizing data access.
Alchemer Named to Inc.s 2025 Best Workplaces List
Alchemer has been recognized on Inc.'s 2025 Best Workplaces list, highlighting its excellence in company culture and employee engagement within the online survey software industry.
Alchemer named to Denver Posts Top Workplaces for 2025 for third consecutive year
Alchemer has been recognized by the Denver Post as one of the Top Workplaces for 2025. This marks the third consecutive year the company has received this honor, highlighting its strong workplace culture and employee satisfaction.
Alchemer is recognized in the 2025 Gartner Magic Quadrant for Voice of the Customer (VoC) Platforms, highlighting its capabilities in collecting and analyzing customer feedback across various industries and solutions.
Alchemer is recognized in the 2025 Gartner Magic Quadrant for Voice of the Customer (VoC) Platforms, highlighting its capabilities in collecting and analyzing customer feedback across various industries and solutions.
Alchemer Profile
HQ Location
168 Centennial Parkway Unit #250 Louisville, CO 80027
Employees
51-100
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Financials
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