Alchemer Enterprise Feedback Management Platform Overview
Alchemer transforms insights into action with powerful experience management and survey software. The platform provides enterprise feedback management tools and online survey capabilities.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Market Research, as the business use cases that they have been most satisfied with while using Alchemer Enterprise Feedback Management Platform.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Alchemer Enterprise Feedback Management Platform.
Alchemer Enterprise Feedback Management Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Alchemer Enterprise Feedback Management Platform's features include Embedded Survey Forms, Personalization, Survey Themes Library, etc.
Reviews
"We saw a 10x increase in our eNPS, putting us well above the national average for employee engagement." - Tor S
Alchemer Enterprise Feedback Management Platform, SmartSurvey, Qualtrics CoreXM, Sogolytics, QuestionPro Survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Alchemer Enterprise Feedback Management Platform
Top Industries
- Computer Software
- Research
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Alchemer Enterprise Feedback Management Platform is popular in Computer Software, Research, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Alchemer Enterprise Feedback Management Platform Use Cases
What solutions does Alchemer Enterprise Feedback Management Platform provide for Collecting Feedback?
How does Alchemer Enterprise Feedback Management Platform facilitate Engaging Conversational Surveys?
What Are the key features of Alchemer Enterprise Feedback Management Platform for Market Research?
What solutions does Alchemer Enterprise Feedback Management Platform provide for Helpdesk Management?
How can Alchemer Enterprise Feedback Management Platform enhance your Communication Management process?
46+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Alchemer Enterprise Feedback Management Platform solved their Customer Feedback Management needs. Cuspera uses 6478 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We saw a 10x increase in our eNPS, putting us well above the national average for employee engagement. Testimonial By Tor S |
|
The funny thing is that at the time (in 2012) we had no idea just how powerful Alchemer actually was or how much value it would bring to our organization. At face value, it just seemed like a better tool. Testimonial By Sean P |
|
It’s not complicated, it’s easy to deploy, and I don’t need a bunch of time from our IT folks to set it up. Testimonial By Diane Beaudet |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tor S Director of Organizational Development Four Winds Interactive |
We saw a 10x increase in our eNPS, putting us well above the national average for employee engagement. Testimonial By Tor S |
|
Sean P Business Operations Manager DISH Networks |
The funny thing is that at the time (in 2012) we had no idea just how powerful Alchemer actually was or how much value it would bring to our organization. At face value, it just seemed like a better tool. Testimonial By Sean P |
|
Diane Beaudet Senior Manager for Customer Lifecycle Marketing Malwarebytes |
It’s not complicated, it’s easy to deploy, and I don’t need a bunch of time from our IT folks to set it up. Testimonial By Diane Beaudet |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
CASE STUDY ESD 113Read More |
Education
|
Education |
Case Study PDRIBRead More |
|
Education
|
Education |
Case Study PDRIBRead More |
Video
Enterprise-feedback-platform to Empower Your Organization
Frequently Asked Questions(FAQ)
for Alchemer Enterprise Feedback Management Platform
What is Alchemer Enterprise Feedback Management Platform?
The Alchemer Enterprise Feedback Management Platform helps businesses to collect feedback and deliver better experiences for the customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. It's an easy-to-use, easy-to-implement platform, and leads the industry in speed-to-value and flexibility, to start collecting insights on day one.
Alchemer software is flexible to address all of the market research software needs, including collecting feedback for customer profiles, persona research, purchase tracking, new product research, website feedback, and so on, and then feeding the information into sales and product development to become truly customer-centric with easy integration with CRMs such as Salesforce and Microsoft Dynamics.
Some of its features like easy integration, advanced market research reporting, advanced survey logic, built-in actions, and complete brand control allow to fine-tune the marketing and market-research surveys, automate processes, trigger workflows, and get the work done faster and more efficiently.
What is Alchemer Enterprise Feedback Management Platform used for?
What are the top features of Alchemer Enterprise Feedback Management Platform?
Who uses Alchemer Enterprise Feedback Management Platform?
What are Alchemer Enterprise Feedback Management Platform alternatives?
Where is Alchemer Enterprise Feedback Management Platform located?
Peers used Alchemer Enterprise Feedback Management Platform for Collecting feedback and Engaging conversational surveys
Alchemer Enterprise Feedback Management Platform Competitors
Alchemer Enterprise Feedback Management Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (248) |
| Custom Reports | Read Reviews (842) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (248) |
| Custom Reports | Read Reviews (842) |
Alchemer Enterprise Feedback Management Platform Integrations
Alchemer Enterprise Feedback Management Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Alchemer Enterprise Feedback Management Platform
Software Failure Risk Guidance
?for Alchemer Enterprise Feedback Management Platform
Overall Risk Meter
Top Failure Risks for Alchemer Enterprise Feedback Management Platform
Alchemer News
Louisville software company Alchemer hires new leader – BizWest
Louisville software company Alchemer hires new leader.
Louisville software company Alchemer hires new leader
Alchemer, a Louisville software company, appoints a new leader.
iTWire - Alchemer names Martin Mrugal as CEO
Alchemer names Martin Mrugal as their new CEO.
Alchemer Feeds
Introducing Alchemer Pulse: turn noisy text feedback into signals you can act on, with AI built for customer-obsessed teams
Today, we launched Alchemer Pulse: the only AI-driven text analysis solution specifically built for customer experience and feedback programs. Pulse gets you to the heart of how your customers really think and feel, and instantly turns overwhelming text feedback into signals you can act on. Companies have a wealth of customer insights in front of them, […]
The post Introducing Alchemer Pulse: turn noisy text feedback into signals you can act on, with AI built for customer-obsessed teams appeared first on Alchemer.
Alchemer Empowers Businesses to Understand and Act on Audience Thoughts and Feelings at Never-before-seen Scale and Speed
Alchemer Pulse Summarizes and Analyzes Open Text Feedback, Delivering Actionable Customer Insights and Opportunities LOUISVILLE, Colorado, June 17, 2024: Alchemer, a global leader in customer feedback management and enterprise experience technology, today announced Alchemer Pulse, empowering businesses to immediately analyze open text feedback for clear audience insights that can directly impact business results. Alchemer Pulse […]
The post Alchemer Empowers Businesses to Understand and Act on Audience Thoughts and Feelings at Never-before-seen Scale and Speed appeared first on Alchemer.
Alchemer named a leader in Forrester’s Customer Feedback Management Landscape report
Alchemer named a leader in Forrester's Customer Feedback Management Landscape report, recognized for flexibility and ease of use.
Alchemer Profile
HQ Location
168 Centennial Parkway Unit #250 Louisville, CO 80027
Employees
51-100
Social
Financials
SEED
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