SurveyMethods Overview

Surveymethods offers award-winning, user-friendly online survey software with advanced data analysis and email newsletters. A comprehensive survey API is also provided, and a free trial is available.

Use Cases

Customers recommend Customer Feedback Management, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using SurveyMethods.

Other use cases:

  • Engagement Management
  • Online Polls
  • Scheduling Post To Social Media
  • Market Research
  • Create Learning Path
  • Products & Pricelist Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using SurveyMethods.

Other priorities:

  • Launch New Products
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Acquire Customers
See all business priorities See less business priorities

SurveyMethods Use-Cases and Business Priorities: Customer Satisfaction Data

SurveyMethods works with different mediums / channels such as Newsletter. Phone Calls. and E-Mail.

SurveyMethods's features include Feedback Surveys, Templates, Personalization, etc. and SurveyMethods support capabilities include Chat Support, 24/7 Support, Email Support, etc. also SurveyMethods analytics capabilities include Custom Reports, and Analytics.

Reviews

"With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster tha...n any other alternative way of gathering information. We also use it as an attendance and tool for our webinars." - Bill Hurley

SurveyMethods, Survio, LimeSurvey, SurveyMonkey CX, Delighted platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SurveyMethods

Top Industries

  • Internet
  • Hospital & Health Care
  • Education

Popular in

  • Small Business
  • Enterprise
  • Mid Market

SurveyMethods is popular in Internet, Hospital & Health Care, and Education and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on SurveyMethods Use Cases

What makes SurveyMethods ideal for Customer Feedback Management?

Why is SurveyMethods the best choice for Helpdesk Management?

How can SurveyMethods enhance your Sending & Publishing Communications process?

Why is SurveyMethods the best choice for Engagement Management?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SurveyMethods solved their Customer Feedback Management needs. Cuspera uses 855 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
SurveyMethods testimonial

Bill Hurley

American Signature

With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster than any other alternative way of gathering informati...on. We also use it as an attendance and tool for our webinars.

Testimonial By Bill Hurley
SurveyMethods testimonial

Juan Gonzalez

Capgemini America

One of the easiest tools to master and be productive with that I have been able to find. We started using Survey Methods for customer satisfaction surveys but the tool has proved useful for a multitude of other uses as well like Employee Training, Skills Assessments and Online Requests. Testimonial By Juan Gonzalez
SurveyMethods testimonial

Zapier

SurveyMethods integrates with over 1,000 web applications including Salesforce, MailChimp, Freshdesk and Gmail using Zapier, a workflow automation tool that helps your web applications interact with each other and automates tasks between them. Implementing SurveyMethods' integrations through Zapier... is easy – no coding needed!

Testimonial By Zapier
CUSTOMERS TESTIMONIALS
SurveyMethods testimonial

Bill Hurley

American Signature

With retail operations in 19 states, we often find ourselves needing information quickly about the status of certain initiatives. With Survey Methods we can develop questionnaires, launch them, and watch the results come in very quickly – faster than any other alternative way of gathering informati...on. We also use it as an attendance and tool for our webinars.

Testimonial By Bill Hurley
SurveyMethods testimonial

Juan Gonzalez

Capgemini America

One of the easiest tools to master and be productive with that I have been able to find. We started using Survey Methods for customer satisfaction surveys but the tool has proved useful for a multitude of other uses as well like Employee Training, Skills Assessments and Online Requests. Testimonial By Juan Gonzalez
SurveyMethods testimonial

Zapier

SurveyMethods integrates with over 1,000 web applications including Salesforce, MailChimp, Freshdesk and Gmail using Zapier, a workflow automation tool that helps your web applications interact with each other and automates tasks between them. Implementing SurveyMethods' integrations through Zapier... is easy – no coding needed!

Testimonial By Zapier

Case Studies

COMPANY INDUSTRY CASE STUDIES
SurveyMethods case study
Internet
Internet
Case Study Zapier

Integrate SurveyMethods with Third-Party Applications Using Zapier

Read More
SurveyMethods case study
Internet
Internet
Case Study Zapier

Integrate SurveyMethods with Third-Party Applications Using Zapier

Read More
SurveyMethods case study
Internet
Internet
Case Study Zapier

Integrate SurveyMethods with Third-Party Applications Using Zapier

Read More

Frequently Asked Questions(FAQ)

for SurveyMethods

What is SurveyMethods used for?

SurveyMethods is a Customer Feedback Management Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Customer Feedback Management, Helpdesk Management and Sending & Publishing Communications .

What are the top features of SurveyMethods?

Feedback surveys, Templates and Personalization are some of the top features of SurveyMethods.

Who uses SurveyMethods?

SurveyMethods is used by Internet, Hospital & Health Care and Education among other industries.

What are SurveyMethods alternatives?

Survio, LimeSurvey, SurveyMonkey CX and Delighted Platform are popular alternatives for SurveyMethods.

Where is SurveyMethods located?

SurveyMethods is headquartered at Dallas, TX.
lightning

Peers used SurveyMethods for customer feedback management and helpdesk management

SurveyMethods Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.74/5

Read Reviews (112)
Analytics

4.67/5

Read Reviews (38)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.74/5

Read Reviews (112)
Analytics

4.67/5

Read Reviews (38)

Software Failure Risk Guidance

?

for SurveyMethods

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveyMethods

Survey Methods Profile

Company Name

Survey Methods

Company Website

https://surveymethods.com/

HQ Location

Dallas, TX

Employees

NA

Social

Financials

PRIVATE