Product and Vendor News
Customer stories
Product Business Settings
Zenloop is popular in Internet, Consumer Goods, and Retail industries and is widely used by Mid Market, Enterprise, and Small Business.
Integrations
Zenloop Product Overview
Zenloop is a Customer Experience Management Platform focused on Action Management. Customer insights are converted into automation.
How satisfied the customers are with Zenloop use-cases
Reviews
"We ask for NPS feedback after customer interactions with our service team. It helps us to train and develop our employees and continuously improve our service quality." - Dagmar Reichenbächer
"We ask for NPS feedback at five different touchpoints. The surveys can be individualized to achieve extremely high response rates." - Daniel Lang
Zenloop Customer Insights, Testimonials and Case Studies
How does Zenloop facilitate Collecting Feedback?
How can Zenloop enhance your Loyalty Management process?
How efficiently Does Zenloop manage your Contact List Management?
How does Zenloop address your Advertisement Challenges?
What Are the key features of Zenloop for Lifetime Value Management?
What is Zenloop?
zenloop is an integrated experience management platform based on the Net Promoter Score which empowers companies globally to successfully transform the voice of the customer into prosperous long-term relationships. It also helps to improve sales and revenue and improve brand engagement.
Its SaaS solution automatically collects customer feedback through various channels along the entire customer journey, analyzes and clusters it with the help of artificial intelligence and derives customized and personalized measures to retain satisfied customers and win back dissatisfied customers. The software can be seamlessly integrated into solutions such as Salesforce, Spryker, Emarsys Zendesk, Slack or Shopify or used as an addition to the existing tech stack.
Some of its features include unlimited survey volume, full GDPR Compliance, unlimited data access, multi-language themes analyzer, competitive intelligence and benchmarking, manage brand reputation and more.
What is Zenloop used for?
What are the top features of Zenloop?
Who uses Zenloop?
What are Zenloop alternatives?
Where is Zenloop located?
11 buyers and buying teams have used Cuspera to assess how well Zenloop solved their Customer Feedback Management needs. Cuspera uses 3769 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We ask for NPS feedback after customer interactions with our service team. It helps us to train and develop our employees and continuously improve our service quality. Testimonial By Dagmar Reichenbächer |
|
We ask for NPS feedback at five different touchpoints. The surveys can be individualized to achieve extremely high response rates. Testimonial By Daniel Lang |
|
By using zenloop, we don’t waste time with manual analysis. The Smart Labels provide us with actionable insights on churn drivers and opportunities for improvement. Testimonial By Steve Croclic |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dagmar Reichenbächer Head of Customer Management Lichtblick |
We ask for NPS feedback after customer interactions with our service team. It helps us to train and develop our employees and continuously improve our service quality. Testimonial By Dagmar Reichenbächer |
|
Daniel Lang CMO & CTO Parfümerie Akzente GmbH |
We ask for NPS feedback at five different touchpoints. The surveys can be individualized to achieve extremely high response rates. Testimonial By Daniel Lang |
|
Steve Croclic Head of Voice of the Customer HelloFresh |
By using zenloop, we don’t waste time with manual analysis. The Smart Labels provide us with actionable insights on churn drivers and opportunities for improvement. Testimonial By Steve Croclic |
Peers used Zenloop for Collecting feedback and loyalty management
Zenloop Competitors
Zenloop Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (189) |
| Custom Reports | Read Reviews (141) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (189) |
| Custom Reports | Read Reviews (141) |
Zenloop Integrations
Zenloop integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Zenloop
Overall Risk Meter
Top Failure Risks for Zenloop
zenloop GmbH News
zenloop GmbH Profile
HQ Location
zenloop GmbH, Brunnenstraße 196, 10119 Berlin
Employees
11-50
Social
Financials
SERIES A
