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Alfresco ECM vs Alfresco RM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Alfresco ECM vs. Alfresco RM is based on a specific set of business needs and context. The comparison uses 2571 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alfresco ECM and Alfresco RM

Alfresco ECM, Nuxeo Platform, DocuShare ECM Platform, etc., belong to a category of solutions that help Content Management Systems, whereas Alfresco RM, Reltio, Hive Marketing Cloud, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alfresco ECM covers Content Management, Workflow Management, Collaboration, Sales Document Management, etc.

Alfresco RM focuses on Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

"We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming ...to us. For those already using it, it’s mostly been a big success. " - Erik Bosveld

"Alfresco provides us with a platform for retaining and managing our most critical documents — student records. Our goal is to provide the best education possible to all our students and providing teachers with access to student assessments within da...ys of enrollment is essential for their success. Alfresco allows us to do this easily and cost effectively. Each year we continue to expand our Alfresco implementation to streamline processes saving the district money and time; and allowing teachers to focus on their students. " - Lea Beeken

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alfresco ECM

Focus area

Software Failure Risk

  • low

logo Alfresco RM

Focus area

Software Failure Risk

  • low

About

Alfresco Software and Services | ECM

Records Management | Alfresco

Financials

SERIES D

SERIES D

Business Need

Total Processes
(we found evidences for)

47

40

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


content publishing

searching for content


workflow management



sales document management

contract management


communication management

sending & publishing communications


helpdesk management


engagement management

engaging and following up


customer case management


training & onboarding


knowledge management


social media management

social media analytics


compliance & governance


customer feedback management

measuring customer satisfaction


performance management


lead qualification

lead qualification: technographic



follower management


promotion management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Establish thought leadership

  • See 6 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more

Top Channels

Channels Used

  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more
  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting