Alfresco ECM Overview

Alfresco-ECM by Hyland optimizes workflows and improves document security. Enhanced collaboration efficiency is achieved through their content management products.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Alfresco ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Helpdesk Management
  • Engaging And Following Up
  • Customer Case Management
  • Training & Onboarding
  • Knowledge Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Alfresco ECM.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Establish Thought Leadership
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Alfresco ECM Use-Cases and Business Priorities: Customer Satisfaction Data

Alfresco ECM's features include Recording, Personalization, and Dashboard. and Alfresco ECM support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Alfresco ECM analytics capabilities include Custom Reports, and Analytics.

Reviews

"We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs." - Rob Dewen

Alfresco ECM, Nuxeo Platform, DocuShare ECM Platform, M-files, DocStar ECM, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Alfresco ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Alfresco ECM is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Alfresco ECM Use Cases

What benefits does Alfresco ECM offer for Content Management?

What makes Alfresco ECM ideal for Workflow Management?

What solutions does Alfresco ECM provide for Collaboration?

Why is Alfresco ECM the best choice for Sales Document Management?

How efficiently Does Alfresco ECM manage your Sending & Publishing Communications?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Alfresco ECM solved their Content Management Systems needs. Cuspera uses 1579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Alfresco ECM testimonial

Rob Dewen

Managing Director

Davies Group

We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Alfresco ECM testimonial

Filip Lannoye

Head of the Management Service

CIRB

We’ve been a customer of Alfresco’s for 12 years and the platform has greatly exceeded our expectations. We were able to develop our solution rapidly then, but if we had to start over now, the Alfresco Digital Business Platform would enable us to move even faster. Testimonial By Filip Lannoye
Alfresco ECM testimonial

Erik Bosveld

Program Manager

DICTU

We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success.

Testimonial By Erik Bosveld
CUSTOMERS TESTIMONIALS
Alfresco ECM testimonial

Rob Dewen

Managing Director

Davies Group

We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen
Alfresco ECM testimonial

Filip Lannoye

Head of the Management Service

CIRB

We’ve been a customer of Alfresco’s for 12 years and the platform has greatly exceeded our expectations. We were able to develop our solution rapidly then, but if we had to start over now, the Alfresco Digital Business Platform would enable us to move even faster. Testimonial By Filip Lannoye
Alfresco ECM testimonial

Erik Bosveld

Program Manager

DICTU

We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success.

Testimonial By Erik Bosveld

Case Studies

COMPANY INDUSTRY CASE STUDIES
Alfresco ECM case study
Government Administration
Government Administration
Case Study Municipality of Queretaro

How Municipality of Querétaro Achieves Compliance with General Law on Archives in record time thanks to the Alfresco platform

Read More
Alfresco ECM case study
Government Administration
Government Administration
Case Study City & County of Denver

How The City and County of Denver Automate Business Processes and Improve Citizen Engagement with Alfresco Software

Read More
Alfresco ECM case study
Banking
Banking
Case Study BNP Paribas Fortis

How BNP Paribas Fortis Improves Construction Project Approval Process with Alfresco

Read More

Frequently Asked Questions(FAQ)

for Alfresco ECM

What is Alfresco ECM?

Alfresco ECM is an Enterprise Content Management software that is scalable and customizable and can be deployed on cloud, on-premises and hybrid-cloud configurations. It can be used in industries such as Financial Services, Healthcare, Manufacturing and more.

Alfresco ECM has a cloud native architecture enabling scalability and accessibility and integrates with other applications. Its capabilities include Document management, Document Scanning and Capture, Enterprise Collaboration, Information Governance, Intelligence and Analytics.

Alfresco ECM enables content management and processes to work in sync enabling optimization of information flow through the organization. The standards-based process engine ensures the content supports the business goals. Information Governance features include compliance and controls to reduce business risk, automated records life-cycle management from capture through retention and final destruction. It enables secure access to content from anywhere with file share and collaboration made possible over a variety of channels such as web browsers, mobile apps and more.

What is Alfresco ECM used for?

Alfresco ECM is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Workflow Management and Collaboration .

What are the top features of Alfresco ECM?

Recording, Personalization and Dashboard are some of the top features of Alfresco ECM.

Who uses Alfresco ECM?

Alfresco ECM is used by Information Technology And Services, Government Administration and Education among other industries.

What are Alfresco ECM alternatives?

Nuxeo Platform, DocuShare ECM Platform, M-Files and DocStar ECM are popular alternatives for Alfresco ECM.

Where is Alfresco ECM located?

Alfresco ECM is headquartered at 1825 S Grant St, Suite 900, San Mateo, California CA 94402, US.
lightning

Peers used Alfresco ECM for content management and workflow management

Alfresco ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (1)
Custom Reports

4.34/5 ★

Read Reviews (99)
Analytics

3.63/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (1)
Custom Reports

4.34/5 ★

Read Reviews (99)
Analytics

3.63/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Alfresco ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for Alfresco ECM

Alfresco Profile

Company Name

Alfresco

Company Website

https://www.alfresco.com/

HQ Location

1825 S Grant St, Suite 900, San Mateo, California CA 94402, US

Employees

251-500

Social

Financials

SERIES D