Hyland ECM Overview

Alfresco-ECM by Hyland optimizes workflows and improves document security. Enhanced collaboration efficiency is achieved through their content management products.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Hyland ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Helpdesk Management
  • Engaging And Following Up
  • Customer Case Management
  • Training & Onboarding
  • Knowledge Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland ECM.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Establish Thought Leadership
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Hyland ECM Use-Cases and Business Priorities: Customer Satisfaction Data

Hyland ECM's features include Recording, Personalization, and Dashboard. and Hyland ECM support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Hyland ECM analytics capabilities include Custom Reports, and Analytics.

Reviews

"This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization." - Kate Granville

Hyland ECM, Nuxeo Platform, M-files, DocStar ECM, Hyland, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hyland ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Hyland ECM is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Hyland ECM Use Cases

How can Hyland ECM enhance your Content Management process?

How efficiently Does Hyland ECM manage your Workflow Management?

What makes Hyland ECM ideal for Collaboration?

What solutions does Hyland ECM provide for Sales Document Management?

Why is Hyland ECM the best choice for Sending & Publishing Communications?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Hyland ECM solved their Content Management Systems needs. Cuspera uses 1579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Hyland ECM testimonial

Kate Granville

Technology Director

Oxford University Press

This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville
Hyland ECM testimonial

Chuck Robbins

CEO

Cisco

SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins
Hyland ECM testimonial

Jerry Jacob

Consulting Software Engineer

LexisNexis

We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob
CUSTOMERS TESTIMONIALS
Hyland ECM testimonial

Kate Granville

Technology Director

Oxford University Press

This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville
Hyland ECM testimonial

Chuck Robbins

CEO

Cisco

SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins
Hyland ECM testimonial

Jerry Jacob

Consulting Software Engineer

LexisNexis

We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob

Case Studies

COMPANY INDUSTRY CASE STUDIES
Hyland ECM case study
Information Technology and Services
Information Technology and Services
Case Study LexisNexis

How LexisNexis Risk Solutions Improves Productivity and Collaboration with Alfresco

Read More
Hyland ECM case study
Real Estate
Real Estate
Case Study Gironde

How Gironde goes paperless in managing its social security files, using Alfresco

Read More
Hyland ECM case study
Government Administration
Government Administration
Case Study DSNY

How New York Department of Sanitation Improves Productivity and Collaboration with Alfresco

Read More

Frequently Asked Questions(FAQ)

for Hyland ECM

What is Hyland ECM?

Alfresco ECM is an Enterprise Content Management software that is scalable and customizable and can be deployed on cloud, on-premises and hybrid-cloud configurations. It can be used in industries such as Financial Services, Healthcare, Manufacturing and more.

Alfresco ECM has a cloud native architecture enabling scalability and accessibility and integrates with other applications. Its capabilities include Document management, Document Scanning and Capture, Enterprise Collaboration, Information Governance, Intelligence and Analytics.

Alfresco ECM enables content management and processes to work in sync enabling optimization of information flow through the organization. The standards-based process engine ensures the content supports the business goals. Information Governance features include compliance and controls to reduce business risk, automated records life-cycle management from capture through retention and final destruction. It enables secure access to content from anywhere with file share and collaboration made possible over a variety of channels such as web browsers, mobile apps and more.

What is Hyland ECM used for?

Hyland ECM is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Workflow Management and Collaboration .

What are the top features of Hyland ECM?

Recording, Personalization and Dashboard are some of the top features of Hyland ECM.

Who uses Hyland ECM?

Hyland ECM is used by Information Technology And Services, Government Administration and Education among other industries.

What are Hyland ECM alternatives?

Nuxeo Platform, M-Files, DocStar ECM and Hyland are popular alternatives for Hyland ECM.

Where is Hyland ECM located?

Hyland ECM is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .
lightning

Peers used Hyland ECM for content management and workflow management

Hyland ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (1)
Custom Reports

4.34/5

Read Reviews (99)
Analytics

3.63/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (1)
Custom Reports

4.34/5

Read Reviews (99)
Analytics

3.63/5

Read Reviews (25)

Software Failure Risk Guidance

?

for Hyland ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for Hyland ECM

Hyland Software, Inc News

Hyland Unveils Advanced Healthcare Cloud Imaging SaaS Solution and NilShare to Elevate Image Collaboration - PR Newswire

Hyland introduces a new cloud imaging SaaS solution and NilShare to improve healthcare image collaboration.

25/11/2024 - source

Hyland adds two VPs to product leadership team to deliver on content intelligence goals

Hyland Software, Inc. adds two vice presidents to its product leadership team to enhance content intelligence efforts.

14/10/2024 - source

Hyland unveils bold new vision to empower content innovation - PR Newswire

Hyland reveals a new plan to boost content innovation.

23/09/2024 - source

Hyland Software, Inc Feeds

Hyland hires Prasenjit Dasgupta as new Chief Financial Officer - PR Newswire

Hyland has appointed Prasenjit Dasgupta as its new Chief Financial Officer.

08/12/2024 - source

Hyland adds two VPs to product leadership team to deliver on content intelligence goals - PR Newswire

Hyland has added two new vice presidents to its product leadership team to focus on achieving its content intelligence goals.

14/10/2024 - source

Hyland names Steve Baird its Chief Revenue Officer - PR Newswire

Hyland has appointed Steve Baird as its new Chief Revenue Officer.

01/10/2024 - source

Hyland Software, Inc Profile

Company Name

Hyland Software, Inc

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

Financials

M&A