Hyland ECM Overview

Alfresco-ECM by Hyland optimizes workflows and improves document security. Enhanced collaboration efficiency is achieved through their content management products.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Hyland ECM.

Other use cases:

  • Sales Document Management
  • Sending & Publishing Communications
  • Helpdesk Management
  • Engaging And Following Up
  • Customer Case Management
  • Training & Onboarding
  • Knowledge Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland ECM.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Establish Thought Leadership
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Hyland ECM Use-Cases and Business Priorities: Customer Satisfaction Data

Hyland ECM's features include Recording, Personalization, and Dashboard. and Hyland ECM support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Hyland ECM analytics capabilities include Custom Reports, and Analytics.

Reviews

"We take a lot of pride in the technology that we’ve built and we had a clear goal from day one as we embarked on a digital transformation journey. To create and deliver innovative solutions for our customers, we looked to combine our specialized tal...ents in-house with cutting -edge technologies offered only by going digital." - Vagesh Dave

Hyland ECM, Hyland, Hyland Governance, Extensis Portfolio, Webdam Digital Asset Management, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hyland ECM

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Hyland ECM is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Hyland ECM Use Cases

How does Hyland ECM address your Content Management Challenges?

How can Hyland ECM optimize your Workflow Management Workflow?

What Are the key features of Hyland ECM for Collaboration?

How does Hyland ECM facilitate Sales Document Management?

How efficiently Does Hyland ECM manage your Sending & Publishing Communications?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Hyland ECM solved their Content Management Systems needs. Cuspera uses 1579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Hyland ECM testimonial

Vagesh Dave

CIO

McDermott International

We take a lot of pride in the technology that we’ve built and we had a clear goal from day one as we embarked on a digital transformation journey. To create and deliver innovative solutions for our customers, we looked to combine our specialized talents in-house with cutting -edge technologies offe...red only by going digital.

Testimonial By Vagesh Dave
Hyland ECM testimonial

Marie Carisson

Project Manager

Capio St Goran Hospital

We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing.

Testimonial By Marie Carisson
Hyland ECM testimonial

Paul Janssen

Performance Manager Project MdP

BNP Paribas Fortis

Today, in order to support our major real estate construction project, we have a clear way to monitor the approval cycle of different documents and are using Alfresco for our day-to-day collaboration. What I really like about Alfresco is that the repository is straightforward. It’s simple but robus...t compared to other solutions.

Testimonial By Paul Janssen
CUSTOMERS TESTIMONIALS
Hyland ECM testimonial

Vagesh Dave

CIO

McDermott International

We take a lot of pride in the technology that we’ve built and we had a clear goal from day one as we embarked on a digital transformation journey. To create and deliver innovative solutions for our customers, we looked to combine our specialized talents in-house with cutting -edge technologies offe...red only by going digital.

Testimonial By Vagesh Dave
Hyland ECM testimonial

Marie Carisson

Project Manager

Capio St Goran Hospital

We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user train...ing.

Testimonial By Marie Carisson
Hyland ECM testimonial

Paul Janssen

Performance Manager Project MdP

BNP Paribas Fortis

Today, in order to support our major real estate construction project, we have a clear way to monitor the approval cycle of different documents and are using Alfresco for our day-to-day collaboration. What I really like about Alfresco is that the repository is straightforward. It’s simple but robus...t compared to other solutions.

Testimonial By Paul Janssen

Case Studies

COMPANY INDUSTRY CASE STUDIES
Hyland ECM case study
Insurance
Insurance
Case Study Davies Group

How Davies Group Increases Productivity with Alfresco

Read More
Hyland ECM case study
Education
Education
Case Study Athabasca

How Athabasca University Improves Document and Records Management with Zia Consulting and Alfresco

Read More
Hyland ECM case study
Publishing
Publishing
Case Study Oxford University Press

How Oxford University Press Maximizes Utilization of Digital Asset Library with Alfresco

Read More

Frequently Asked Questions(FAQ)

for Hyland ECM

What is Hyland ECM?

Alfresco ECM is an Enterprise Content Management software that is scalable and customizable and can be deployed on cloud, on-premises and hybrid-cloud configurations. It can be used in industries such as Financial Services, Healthcare, Manufacturing and more.

Alfresco ECM has a cloud native architecture enabling scalability and accessibility and integrates with other applications. Its capabilities include Document management, Document Scanning and Capture, Enterprise Collaboration, Information Governance, Intelligence and Analytics.

Alfresco ECM enables content management and processes to work in sync enabling optimization of information flow through the organization. The standards-based process engine ensures the content supports the business goals. Information Governance features include compliance and controls to reduce business risk, automated records life-cycle management from capture through retention and final destruction. It enables secure access to content from anywhere with file share and collaboration made possible over a variety of channels such as web browsers, mobile apps and more.

What is Hyland ECM used for?

Hyland ECM is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Content Management, Workflow Management and Collaboration .

What are the top features of Hyland ECM?

Recording, Personalization and Dashboard are some of the top features of Hyland ECM.

Who uses Hyland ECM?

Hyland ECM is used by Information Technology And Services, Government Administration and Education among other industries.

What are Hyland ECM alternatives?

Hyland, Hyland Governance, Extensis Portfolio and Webdam Digital Asset Management are popular alternatives for Hyland ECM.

Where is Hyland ECM located?

Hyland ECM is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .
lightning

Peers used Hyland ECM for content management and workflow management

Hyland ECM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (1)
Custom Reports

4.34/5

Read Reviews (99)
Analytics

3.63/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (1)
Custom Reports

4.34/5

Read Reviews (99)
Analytics

3.63/5

Read Reviews (25)

Software Failure Risk Guidance

?

for Hyland ECM

Overall Risk Meter

Low Medium High

Top Failure Risks for Hyland ECM

Hyland Software, Inc News

Hyland Unveils Advanced Healthcare Cloud Imaging SaaS Solution and NilShare to Elevate Image Collaboration - PR Newswire

Hyland introduces a new cloud imaging SaaS solution and NilShare to improve healthcare image collaboration.

25/11/2024 - source

Hyland adds two VPs to product leadership team to deliver on content intelligence goals

Hyland Software, Inc. adds two vice presidents to its product leadership team to enhance content intelligence efforts.

14/10/2024 - source

Hyland unveils bold new vision to empower content innovation - PR Newswire

Hyland reveals a new plan to boost content innovation.

23/09/2024 - source

Hyland Software, Inc Feeds

Hyland hires Prasenjit Dasgupta as new Chief Financial Officer - PR Newswire

Hyland has appointed Prasenjit Dasgupta as its new Chief Financial Officer.

08/12/2024 - source

Hyland adds two VPs to product leadership team to deliver on content intelligence goals - PR Newswire

Hyland has added two new vice presidents to its product leadership team to focus on achieving its content intelligence goals.

14/10/2024 - source

Hyland names Steve Baird its Chief Revenue Officer - PR Newswire

Hyland has appointed Steve Baird as its new Chief Revenue Officer.

01/10/2024 - source

Hyland Software, Inc Profile

Company Name

Hyland Software, Inc

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

Financials

M&A