Hyland Overview

Alfresco Platform is an open, modern, and secure system. Process and content are intelligently activated to accelerate business flow.

Use Cases

Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using Hyland.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Engaging And Following Up
  • Sending & Publishing Communications
  • Customer Case Management
  • Social Media Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland.

Other priorities:

  • Scale Best Practices
  • Improve Visibility
  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

Hyland Use-Cases and Business Priorities: Customer Satisfaction Data

Hyland works with different mediums / channels such as Offline. and Point Of Sale.

Hyland's features include Recording, Live Monitoring, Personalization, etc. and Hyland support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Hyland analytics capabilities include Custom Reports, and Analytics.

Reviews

"SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy ...to use platform and we did it very quickly." - Chuck Robbins

Hyland, Intelligencebank DAM, CARTO Platform, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Hyland

Top Industries

  • Information Technology and Services
  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Hyland is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Small Business.

Hyland Customer wins, Customer success stories, Case studies

How does Hyland facilitate Workflow Management?

What Are the key features of Hyland for Sales Document Management?

How can Hyland optimize your Content Management Workflow?

What solutions does Hyland provide for Collaboration?

How can Hyland enhance your Helpdesk Management process?

11 buyers and buying teams have used Cuspera to assess how well Hyland solved their Business Intelligence needs. Cuspera uses 1011 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Hyland testimonial

Chuck Robbins

CEO

Cisco
SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins
Hyland testimonial

Kate Granville

Technology Director

Oxford University Press
This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville
Hyland testimonial

Jerry Jacob

Consulting Software Engineer

LexisNexis
We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob
CUSTOMERS TESTIMONIALS
Hyland testimonial

Chuck Robbins

CEO

Cisco
SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins
Hyland testimonial

Kate Granville

Technology Director

Oxford University Press
This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville
Hyland testimonial

Jerry Jacob

Consulting Software Engineer

LexisNexis
We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob
 

Garney expands its use of Hyland OnBase to accelerate HR transformation

Garney has expanded its use of Hyland OnBase, integrating it with SAP SuccessFactors to enhance HR operations. This move aims to modernize Garney's HR content infrastructure, centralize employee cont...ent, and improve operational efficiency. The integration supports Garney's HR transformation by providing secure, cloud-native content services that streamline processes and enable future innovation.

Read on →

Electronic Arts - Entertainment - Very Large

Hyland's Nuxeo Platform helped Electronic Arts deliver secure and reliable access to game versions. EA needed a scalable solution for over 70 global teams working on multiple game builds. Their old s...ystem could not keep up with the demand for fast, secure delivery. Nuxeo enabled agile development and faster releases, supporting EA's complex game development needs.

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Virginia Department of Motor Vehicles (DMV) - Government Administration

OnBase by Hyland helped the Virginia Department of Motor Vehicles manage millions of documents. The DMV wanted to scan documents directly from 73 customer service centers, 35 DMV Selects, and 1,106 d...ealer centers. OnBase provided document capture, management, and workflow tools. The DMV saved $500,000 in shipping costs. Employees found the system easy to use.

Read on →

Nemours Children's Health - Hospital & Health Care - Large

OnBase by Hyland helped Nemours Children's Health grow and improve patient care. The health system faced care and cost challenges. OnBase allowed the team to meet these challenges without adding more... staff. Raeanna Bonetti shared how the solution empowered her team. The focus was on better patient outcomes and operational efficiency.

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The London Clinic - Hospital & Health Care - Large

OnBase by Hyland helped The London Clinic replace its old medical record system. The clinic wanted a single patient record view and better workflows. They used OnBase for single sign-on, scanning, HL...7 integration, and electronic forms. The first phase went live in December 2022. The solution improved patient data access and streamlined clinical processes.

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Alliant Credit Union - Financial Services

OnBase by Hyland helped Alliant Credit Union move from limited document scanning to full enterprise content management. Alliant automated manual, paper-based processes across departments. Over 95% of... their documents are now electronic. OnBase integrated with their Symitar core system for instant, secure access to member documentation. The credit union built workflows for HR onboarding, accounts payable, and contract management, improving efficiency and process automation.

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Frequently Asked Questions(FAQ)

for Hyland

What is Hyland used for?

Hyland is a Business Intelligence Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Sales Document Management and Content Management .

What are the top features of Hyland?

Recording, Live monitoring and Personalization are some of the top features of Hyland.

Who uses Hyland?

Hyland is used by Information Technology And Services, Government Administration and Education among other industries.

What are Hyland alternatives?

Where is Hyland located?

Hyland is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .
lightning

Peers used Hyland for workflow management and sales document management

Hyland Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.60/5 ★

Read Reviews (82)
Analytics

4.50/5 ★

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.60/5 ★

Read Reviews (82)
Analytics

4.50/5 ★

Read Reviews (26)

Software Failure Risk Guidance

?

for Hyland

Overall Risk Meter

Low Medium High

Top Failure Risks for Hyland

Hyland Software, Inc News

Executive

Hyland appoints Kumaran Sasikanthan as Managing Director, India and ...

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. Sasikanthan will lead Hyland's India operations and global OnBase and Perceptive Content engineering teams. His role underscores Hyland's focus on innovation and growth in India, enhancing global collaboration and engineering capabilities.

Read more →
Executive

Hyland Names Kumaran Sasikanthan as Managing Director, India and Senior ...

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. Sasikanthan will lead Hyland's India operations and global engineering teams for OnBase and Perceptive Content. This move underscores Hyland's commitment to innovation and growth in India, leveraging Sasikanthan's extensive experience in scaling global engineering organizations.

Read more →
Executive

Hyland appoints Kumaran Sasikanthan as MD India

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. With over 25 years of experience, Sasikanthan will lead Hyland's India operations and global engineering teams. His role underscores Hyland's commitment to innovation and growth in India, focusing on enhancing engineering capabilities and customer service.

Read more →
Executive

Hyland Appoints New Leader to Spearhead India Operations

Hyland has appointed Kumaran Sasikanthan as Managing Director, India, and Senior Vice President of Engineering. With over 25 years of experience, Sasikanthan will lead India operations and global engineering teams, focusing on innovation and collaboration. This move emphasizes Hyland's strategic investment in India as a hub for engineering excellence.

Read more →

Hyland Software, Inc Profile

Company Name

Hyland Software, Inc

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

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Financials

M&A