Hyland Overview
Alfresco Platform is an open, modern, and secure system. Process and content are intelligently activated to accelerate business flow.
Use Cases
Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using Hyland.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland.
Hyland Use-Cases and Business Priorities: Customer Satisfaction Data
Hyland works with different mediums / channels such as Offline. and Point Of Sale.
Hyland's features include Recording, Live Monitoring, Personalization, etc. and Hyland support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Hyland analytics capabilities include Custom Reports, and Analytics.
Reviews
"With Alfresco, the contract group and all of the other groups that collaborate with them – engineering audit, finance and purchasing, and capital budget – have access to each other’s sites. Before, they were doing everything by paper, sending things... to each other through a courier, which took days. Now, once the document is entered into Alfresco, everyone can access it in minutes." - Marc Nash
Peer review evidence (same sources as the product rating summary)
"...The workflows track the progress of files and make clear which employee is engaged in editing a document...." Case Study Gironde
"...Cisco also plans to leverage Alfresco s content and process platform to manage all valuable business documents, including contracts, engineering documents and other sensitive information across the entire organization...." Case Study Cisco
"...The initial objectives of the project were to: Digitize all the authority s documents and manage them electronically; Provide its agents with exhaustive reference material (reference documents and documents produced by the business applications) to enable them to instantly and easily access the whole knowledge base; Create spaces for collaboration and document sharing for the benefit of both employees and external partners (service providers, voluntary organizations, etc.); Manage document life-cycles, from creation to archiving; Adopt an open-source solution; Give preference to a solution in use in other local authorities, so that the costs of development could be shared...." Case Study Gironde
Hyland, Intelligencebank DAM, CARTO Platform, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Hyland
Top Industries
- Information Technology and Services
- Government Administration
- Education
Popular in
- Enterprise
- Mid Market
- Small Business
Hyland is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Small Business.
Hyland Customer wins, Customer success stories, Case studies
What Are the key features of Hyland for Workflow Management?
Why is Hyland the best choice for Sales Document Management?
What Are the key features of Hyland for Content Management?
How can Hyland enhance your Collaboration process?
What Are the key features of Hyland for Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Hyland solved their Business Intelligence needs. Cuspera uses 1011 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Alfresco, the contract group and all of the other groups that collaborate with them – engineering audit, finance and purchasing, and capital budget – have access to each other’s sites. Before, they were doing everything by paper, sending things to each other through a courier, which took days.... Now, once the document is entered into Alfresco, everyone can access it in minutes. |
|
We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob |
|
We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Marc Nash Computer Systems Manager DSNY |
With Alfresco, the contract group and all of the other groups that collaborate with them – engineering audit, finance and purchasing, and capital budget – have access to each other’s sites. Before, they were doing everything by paper, sending things to each other through a courier, which took days.... Now, once the document is entered into Alfresco, everyone can access it in minutes. |
|
Jerry Jacob Consulting Software Engineer LexisNexis |
We wanted a single, unified platform that would serve our internal customers much better. Testimonial By Jerry Jacob |
|
Rob Dewen Managing Director Davies Group |
We required a future-proof solution that could integrate with our existing equipment, which also enabled us to achieve structured and standardized data paths that abide to the market’s compliance needs. Testimonial By Rob Dewen |
Erie Insurance - Insurance - Very Large
Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies
Erie Insurance - Insurance - Very Large
Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies
Frequently Asked Questions (FAQ)
What buyers ask before choosing Hyland
What is Hyland used for?
What are the top features of Hyland?
Who uses Hyland?
What are Hyland alternatives?
Where is Hyland located?
Peers used Hyland for workflow management and sales document management
Hyland Competitors
Hyland Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (82) |
| Analytics | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (82) |
| Analytics | Read Reviews (26) |
Software Failure Risk Guidance
?for Hyland
Overall Risk Meter
Top Failure Risks for Hyland
Hyland Software, Inc News
Hyland and AWS bring content�powered agentic enterprise to APAC
Hyland and AWS have expanded their collaboration to bring the AI-native Content Innovation Cloud to the Asia-Pacific region. This initiative aims to support highly regulated industries by enhancing AI-driven operations with improved performance and lower latency. The partnership focuses on delivering faster digital experiences and unlocking new revenue opportunities while ensuring strong governance.
Hyland Customers Are Transforming What AI-Powered Enterprise Operations Look Like
Hyland recognized five customers as 2026 Innovation Award winners at its CommunityLIVE conference. These customers, from industries like retail and healthcare, used Hyland's solutions to transform operations with AI, enhancing automation, governance, and customer experiences. Notable achievements include Rexel Canada's AI-driven invoice processing and SECU's scalable content management.
Hyland and AWS Bring the ContentPowered Agentic Enterprise to ...
Hyland and AWS have expanded their strategic collaboration to bring the Content Innovation Cloud to the Asia-Pacific region. This expansion allows regulated industries to scale AI-driven operations while meeting local data residency requirements. The collaboration enhances AI-native innovation, enabling organizations to leverage AI for content management and compliance.
Hyland Unveils AI Innovations to Power Rise of Agentic Enterprise
Hyland has unveiled significant AI-driven enhancements to its Content Innovation Cloud, aimed at enabling enterprises to scale AI adoption. Key features include the Enterprise Context Engine and Enterprise Agent Mesh, which enhance AI accuracy and governance. These innovations support industry-specific solutions in sectors like healthcare and banking, facilitating automation and operational efficiency. Hyland's new headless mode allows integration with third-party applications, promoting broader AI ecosystem adoption.
Hyland Software, Inc Profile
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A
