Hyland Overview
Alfresco Platform is an open, modern, and secure system. Process and content are intelligently activated to accelerate business flow.
Use Cases
Customers recommend Workflow Management, Sales Document Management, Content Management, as the business use cases that they have been most satisfied with while using Hyland.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hyland.
Hyland Use-Cases and Business Priorities: Customer Satisfaction Data
Hyland works with different mediums / channels such as Offline. and Point Of Sale.
Hyland's features include Recording, Live Monitoring, Personalization, etc. and Hyland support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Hyland analytics capabilities include Custom Reports, and Analytics.
Reviews
"SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy ...to use platform and we did it very quickly." - Chuck Robbins
Peer review evidence (same sources as the product rating summary)
"...Based on my past experience as architect and contractor, we were looking for a system that could support both informal collaboration and formal approval workflows in order to track and monitor the status of every document...." Case Study BNP Paribas Fortis
"...As part of its effort to reach new audiences through digital content, OUP was seeking a globally distributed Digital Asset Management platform (DAM) which would allow it to maximize its considerable library of digital assets and increase collaboration across the entire organization...." Case Study Oxford University Press
"...Denver turned to a local technology firm to help implement and support a new consolidated content management strategy...." Case Study City & County of Denver
Hyland, Intelligencebank DAM, CARTO Platform, Responsive (formerly RFPIO), Hyland Governance, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Hyland
Top Industries
- Information Technology and Services
- Government Administration
- Education
Popular in
- Enterprise
- Mid Market
- Small Business
Hyland is popular in Information Technology And Services, Government Administration, and Education and is widely used by Enterprise, Mid Market, and Small Business.
Hyland Customer wins, Customer success stories, Case studies
How can Hyland optimize your Workflow Management Workflow?
How does Hyland address your Sales Document Management Challenges?
What Are the key features of Hyland for Content Management?
Why is Hyland the best choice for Collaboration?
How does Hyland facilitate Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Hyland solved their Business Intelligence needs. Cuspera uses 1011 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins |
|
This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville |
|
We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chuck Robbins CEO Cisco |
SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy to use platform and we did it very quickly. Testimonial By Chuck Robbins |
|
Kate Granville Technology Director Oxford University Press |
This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. Testimonial By Kate Granville |
|
Erik Bosveld Program Manager DICTU |
We talk to our customers on a regular basis and we hear that it is very convenient to have everything summed-up in one platform. They find it easy to use and much more efficient. We haven’t had to do much marketing because the ministries are coming to us. For those already using it, it’s mostly bee...n a big success. |
Erie Insurance - Insurance - Very Large
Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies
Erie Insurance - Insurance - Very Large
Hyland Helps Erie Insurance Turn Unstructured Content into Action to Support Nearly 7 Million Policies
Frequently Asked Questions (FAQ)
What buyers ask before choosing Hyland
What is Hyland used for?
What are the top features of Hyland?
Who uses Hyland?
What are Hyland alternatives?
Where is Hyland located?
Peers used Hyland for workflow management and sales document management
Hyland Competitors
Hyland Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (82) |
| Analytics | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (82) |
| Analytics | Read Reviews (26) |
Software Failure Risk Guidance
?for Hyland
Overall Risk Meter
Top Failure Risks for Hyland
Hyland Software, Inc News
Hyland Appoints Will Pimentel as SVP & GM of LATAM
Hyland has appointed Will Pimentel as Senior Vice President and General Manager for the LATAM region. Pimentel will lead Hyland's commercial strategy in Latin America, focusing on driving the adoption of AI-native solutions across key industries such as healthcare, financial services, government, and insurance. His role includes developing regional sales teams and translating Hyland's content-powered enterprise strategy to fit LATAM's regulatory and economic landscape.
Hyland and AWS bring content�powered agentic enterprise to APAC
Hyland and AWS have expanded their collaboration to bring the AI-native Content Innovation Cloud to the Asia-Pacific region. This initiative aims to support highly regulated industries by enhancing AI-driven operations with improved performance and lower latency. The partnership focuses on delivering faster digital experiences and unlocking new revenue opportunities while ensuring strong governance.
Hyland Customers Are Transforming What AI-Powered Enterprise Operations Look Like
Hyland recognized five customers as 2026 Innovation Award winners at its CommunityLIVE conference. These customers, from industries like retail and healthcare, used Hyland's solutions to transform operations with AI, enhancing automation, governance, and customer experiences. Notable achievements include Rexel Canada's AI-driven invoice processing and SECU's scalable content management.
Hyland and AWS Bring the ContentPowered Agentic Enterprise to ...
Hyland and AWS have expanded their strategic collaboration to bring the Content Innovation Cloud to the Asia-Pacific region. This expansion allows regulated industries to scale AI-driven operations while meeting local data residency requirements. The collaboration enhances AI-native innovation, enabling organizations to leverage AI for content management and compliance.
Hyland Software, Inc Profile
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A
