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Alfresco RM vs Ascent360: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Alfresco RM vs. Ascent360 is based on a specific set of business needs and context. The comparison uses 1632 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alfresco RM and Ascent360

Alfresco RM, Ascent360, Reltio, Hive Marketing Cloud, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alfresco RM covers Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

Ascent360 focuses on Campaign Management with E-Mail, Engagement Management, Communication Management with E-Mail, Loyalty Management, etc.

"Being able to access data and perform searches more efficiently, having the information one needs to hand with no risk of it getting lost, improved tracking of sensitive data, better cooperation and more effective dissemination of information, savin...g on space and maintenance by going paperless ─ these are all arguments that will persuade management of the benefits of the project. " - Gautier Poletto

"Ascent360 is an important partner for Mike’s Bikes. Their staff, software and strategic thinking help us better know and communicate with our customers. " - Eric Lucan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alfresco RM

Focus area

Alfresco RM is better than Ascent360 for

Software Failure Risk

  • low

logo Ascent360

Focus area

Software Failure Risk

  • low

About

Records Management | Alfresco

Data Driven Marketing Platform that result in immediate returns and lifetime advocates

Financials

SERIES D

Business Need

Total Processes
(we found evidences for)

40

43

Total Goals
(we found evidences for)

6

12

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

contract management


content management

content publishing



helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications


customer case management


social media management

social media analytics


training & onboarding


knowledge management


customer feedback management

measuring customer satisfaction


performance management


lead qualification

lead qualification: technographic


campaign management


lifetime value management


contact list management



customise loyalty program


loyalty management

customise loyalty program




community building



channel management


personalized marketing



segmentation and targeting


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve brand engagement

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • mobile

  • point of sale

  • promotions

  • Facebook

  • Instagram

  • omnichannel

  • website

  • on premises

  • coupons

  • phone calls

  • games

  • causes and charity

  • text SMS

  • See 13 more
  • e-mail

  • social media

  • offline

  • mobile

  • point of sale

  • promotions

  • Facebook

  • Instagram

  • omnichannel

  • website

  • on premises

  • coupons

  • phone calls

  • games

  • causes and charity

  • text SMS

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting