Ascent360 Overview

Ascent360 leverages enriched, unified data to boost direct revenue for hotels and resorts. This Customer Data Platform excels in segmentation and automation, enabling targeted marketing strategies that enhance guest engagement and increase return visits. By integrating over 100 data sources, Ascent360 empowers hospitality businesses to harness omnichannel marketing, resulting in measurable business growth. The platform's intuitive design, crafted by marketers, provides actionable insights and facilitates seamless campaign automation. Ascent360 addresses the challenge of scattered customer data, offering a strategic advantage in the competitive hospitality sector.

Use Cases

Customers recommend Engagement Management, Campaign Management, Communication Management, as the business use cases that they have been most satisfied with while using Ascent360.

Other use cases:

  • Advertisement
  • Loyalty Management
  • Channel Marketing
  • Lifetime Value Management
  • Digital Marketing
  • Community Building
  • Direct Marketing
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Ascent360.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Brand Engagement
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Ascent360 Use-Cases and Business Priorities: Customer Satisfaction Data

Ascent360 works with different mediums / channels such as E-Mail. Mobile. Social Media etc.

Ascent360's features include Personalization, Micro Customer Segmenting, and Feedback Surveys. and Ascent360 support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Ascent360 analytics capabilities include Analytics, and Custom Reports.

Reviews

"Ascent360 is an important partner for Mike’s Bikes. Their staff, software and strategic thinking help us better know and communicate with our customers." - Eric Lucan

Peer review evidence (same sources as the product rating summary)

"...Use our intuitive email design editor to easily create engaging and effective templates and customized emails. ..." Send Messages That Matter
"...Mike s Bikes, North America s leading bike retailer, was ahead of the game by partnering with Ascent360 to deliver proven, automated marketing campaigns...." Mike s Bikes Thrives in the New Normal With Ascent360
"...In a successful return-traffic campaign, Mike s Bikes sends automated emails 90 and 120 days after purchase to customers who haven t returned, with dynamic email content updated to match the customer s local store...." Mike s Bikes Thrives in the New Normal With Ascent360

Ascent360, Hyland Governance, Openprise RevOps Performance Platform, Klaviyo, Stackadapt, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Ascent360, a cloud-based marketing software, offers Harmonize, Humanize, and Realize modules for data consolidation, personalized campaigns, and automated omni-channel marketing with performance insights. It enables targeted B2C marketing strategies.

Popular Business Setting

for Ascent360

Top Industries

  • Consumer Goods
  • Retail
  • Information Technology and Services

Popular in

  • Small Business

Ascent360 is popular in Consumer Goods, Retail, and Information Technology And Services and is widely used by Small Business,

Ascent360 Customer wins, Customer success stories, Case studies

How efficiently Does Ascent360 manage your Engagement Management?

How efficiently Does Ascent360 manage your Campaign Management?

How does Ascent360 facilitate Communication Management?

How can Ascent360 optimize your Loyalty Management Workflow?

10 buyers and buying teams have used Cuspera to assess how well Ascent360 solved their Customer Data Platform needs. Cuspera uses 640 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Ascent360 testimonial

Eric Lucan

CMO

MIKE'S BIKES

Ascent360 is an important partner for Mike’s Bikes. Their staff, software and strategic thinking help us better know and communicate with our customers. Testimonial By Eric Lucan
Ascent360 testimonial

Sarah Seifert

DIRECTOR OF ECOMMERCE

Smartwool®

Ascent360 has made it possible for Smartwool to get a complete view of our customer, no matter what the touchpoint. Testimonial By Sarah Seifert
CUSTOMERS TESTIMONIALS
Ascent360 testimonial

Eric Lucan

CMO

MIKE'S BIKES

Ascent360 is an important partner for Mike’s Bikes. Their staff, software and strategic thinking help us better know and communicate with our customers. Testimonial By Eric Lucan
Ascent360 testimonial

Sarah Seifert

DIRECTOR OF ECOMMERCE

Smartwool®

Ascent360 has made it possible for Smartwool to get a complete view of our customer, no matter what the touchpoint. Testimonial By Sarah Seifert
 

Mammoth Mountain - Hospitality - Hospitality

Ascent360 CDP helped Mammoth Mountain boost marketing ROI by 1,900%. The team used data consolidation to target high-value guests. Personalized campaigns included booking anniversaries and gift card ...incentives. Each redeemed gift card delivered 400% ROI. Web revenue goals were exceeded by 150% on average. The solution focused on maximizing revenue from the most valuable customers.

Read on →
 

Alpine Shop - Retail - Retail

Alpine Shop used Ascent360 to boost repeat sales with data-driven marketing. Nearly 50% of event attendees made a purchase after their first event. Customers who attended events spent 70% more than t...hose who did not. Alpine Shop used post-event email campaigns and survey data to segment customers and send relevant content. 41% of repeat sales happened within 30 days. 73% of revenue came from just 20% of customers.

Read on →
 

Steamboat Resort - Hospitality - Hospitality

Ascent360 helps Steamboat Resort combine guest data from many sources into one dashboard. The resort uses this data to segment guests and personalize marketing. A pre-arrival campaign doubled attribu...ted revenue. Email-attributed revenue grew by over 50% each year. Their guest database increased by 7% annually. Steamboat ensures data privacy and compliance with Ascent360.

Read on →
 

Wachusett Mountain - Hospitality - Hospitality

Ascent360 CDP helped Wachusett Mountain boost beginner skier retention. The resort used real-time data to run an automated 'Learn to Turn Program.' This included omni-channel campaigns with text, ema...il, and direct mail offers. 85% of 3-day lesson takers upgraded to 3-day passes. 1-day to 3-day conversions rose by 65%. Wachusett won the NSAA Conversion Cup for these results.

Read on →
 

Mt. Hood Meadows - Hospitality - Hospitality

Ascent360 helped Mt. Hood Meadows unify guest data and build targeted audience segments. The resort used the platform to send personalized emails and automate pre-arrival campaigns. A segmented Pass ...Renewal campaign generated $600,000 in revenue. Event-based email click-through rates rose to over 50%. Event registrations increased by 50-75% after targeted announcements. Mt. Hood Meadows improved guest retention and satisfaction with data-driven marketing.

Read on →
 

Sims Music - Retail - Retail

Ascent360 helped Sims Music boost email open rates to 34% by using audience segmentation. The welcome email series brought in over $60,000 in revenue. Each ad-hoc email campaign now generates about $...12,000. Sims Music switched from batch-and-blast emails to personalized, automated campaigns. This improved customer feedback and made campaign management faster and easier.

Read on →

Ascent360 Product Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for Ascent360

What is Ascent360?

Ascent360 is a Customer Data Platform for B2C companies enabling businesses to grow revenue and create authentic relationships with prospects and customers..

Ascent360 features 3 main modules - Harmonize, Humanize and Realize. The Harmonize module enables data consolidation, data enrichment by standardising, deduplication and other processes,, and provides a 360 degree view of the data with insights.

The Humanize module enables insights into customer data for personalized campaigns guided by a playbook on running campaigns, and data segmentation. The Realize module provides tools for automated omni-channel campaigns, revenue attribution, and Reporting and Analytics for insights on business performance and ROI

What is Ascent360 used for?

Ascent360 is a Customer Data Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Campaign Management and Communication Management .

What are the top features of Ascent360?

Personalization, Micro customer segmenting and Feedback surveys are some of the top features of Ascent360.

Who uses Ascent360?

Ascent360 is used by Consumer Goods, Retail and Information Technology And Services among other industries.

What are Ascent360 alternatives?

Hyland Governance, Openprise RevOps Performance Platform, Klaviyo and Stackadapt are popular alternatives for Ascent360.

Where is Ascent360 located?

Ascent360 is headquartered at 651 Corporate Circle Ste. 204 Golden, CO 80401.
lightning

Peers used Ascent360 for engagement management and campaign management

Ascent360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.93/5

Read Reviews (41)
Custom Reports

4.86/5

Read Reviews (63)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

4.93/5

Read Reviews (41)
Custom Reports

4.86/5

Read Reviews (63)

Ascent360 Integrations

Ascent360 integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for Ascent360

Overall Risk Meter

Low Medium High

Top Failure Risks for Ascent360

ASCENT360, INC News

Product

Ascent360 Now Available on Oracle Cloud Marketplace

Ascent360 is now available on Oracle Cloud Marketplace, offering integrations for industries like hospitality, ski, bike/outdoor, and retailers to unify customer data and drive sales.

ASCENT360, INC Profile

Company Name

ASCENT360, INC

Company Website

https://ascent360.com/

HQ Location

651 Corporate Circle Ste. 204 Golden, CO 80401

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