Ascent360: Product updates, Customer stories, and Insights | 2026 Cuspera

Ascent360 CDP helped Mammoth Mountain improve its marketing. The team used the platform to find their best customers and target them with special campaigns. These included booking anniversary emails,... gift card incentives, and retargeting for lodging and lift tickets. The solution helped Mammoth Mountain increase revenue and reduce costs. The marketing team could now see which campaigns worked best and focus on high-value guests.
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Ascent360 CDP helped Wachusett Mountain improve its learn to ski and ride program. The resort used real-time data and omni-channel marketing to reach beginners. The campaign included text, email, and... direct mail offers after lesson packages. Automated reminders encouraged guests to return. Wachusett Mountain won the NSAA Conversion Cup for its success with Ascent360.
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Ascent360 helped Mt. Hood Meadows improve guest experience with better audience segmentation. Before, they struggled to send relevant emails and could not target different guest groups. With Ascent36...0, they unified guest data and built targeted campaigns. They generated $600K from a segmented Pass Renewal campaign. Event-based email click-through rates rose to over 50%. Event registrations increased by 50-75% after targeted emails. Mt. Hood Meadows now tracks key metrics and delivers more personalized communications.
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Ascent360 helped Crystal Mountain Ski, Golf & Spa Resort unify their guest data and automate marketing. Before, their data was scattered and marketing was less effective. With Ascent360, they combine...d data from many systems and created targeted campaigns. One pre-arrival campaign generated over $400K in revenue. A golf package campaign brought in $315K in just five days. They also saw a 35%+ increase in click-through rates across all automated campaigns.
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Ascent360 helped Powder Mountain, a ski resort in Utah, unify complex guest data from multiple systems. The platform enabled Powder Mountain to automate email and SMS campaigns, build targeted guest ...segments, and track marketing performance. After 6 months, their database grew by 8%, and a targeted SMS campaign gained 500+ new subscribers in one week. An automated Abandoned Browse campaign achieved a 14% click-through rate and a 70% open rate. Powder Mountain now delivers more personalized guest experiences and increased pass sales.
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Ascent360 helped Mirror Lake Inn, a luxury resort and spa, improve guest retention and direct revenue. The Inn switched from a basic email tool to Ascent360's customer data platform. They automated a...nd personalized their marketing campaigns. One guest retention campaign drove $200,000 in revenue. A pre-arrival campaign had a 76% open rate and 31% click rate. A lapsed-purchase email generated over $15,000 in revenue.
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