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Alfresco RM vs Manthan Customer360: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Alfresco RM low Failure Risk for Manthan Customer360 medium
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Comparison Summary

This comparison report of Alfresco RM vs. Manthan Customer360 is based on a specific set of business needs and context. The comparison uses 1126 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alfresco RM and Manthan Customer360

Alfresco RM, Manthan Customer360, Reltio, Hive Marketing Cloud, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alfresco RM covers Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

Manthan Customer360 focuses on Communication Management, Campaign Management, Engagement Management, Lifetime Value Management, etc.

"SalesConnect would not be possible without our partnership with Alfresco. In the digital world, no one company can go it alone. We need to move fast with strong partnerships and Alfresco enabled us to build this transformative, scalable, open, easy ...to use platform and we did it very quickly. " - Chuck Robbins

"Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. " - The Forrester Wave, Customer Analytics Solutions, Q2 2018

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alfresco RM

Focus area

Alfresco RM is better than Manthan Customer360 for

Software Failure Risk

  • low

logo Manthan Customer360

Focus area

Software Failure Risk

  • medium

About

Records Management | Alfresco

Customer Analytics Software delivering a comprehensive understanding of customers behavior

Financials

SERIES D

SERIES D

Business Need

Total Processes
(we found evidences for)

40

21

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (52)

Read Reviews (2)

sales document management

Read Reviews (40)

Read Reviews (0)

contract management

Read Reviews (32)

Read Reviews (0)

digital signature

Read Reviews (5)

Read Reviews (0)

document sharing

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (37)

Read Reviews (0)

content publishing

Read Reviews (3)

Read Reviews (0)

content sharing

Read Reviews (3)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

collaboration

Read Reviews (36)

Read Reviews (0)

helpdesk management

Read Reviews (17)

Read Reviews (0)

engagement management

Read Reviews (12)

Read Reviews (3)

engaging and following up

Read Reviews (12)

Read Reviews (2)

communication management

Read Reviews (11)

Read Reviews (5)

sending & publishing communications

Read Reviews (10)

Read Reviews (5)

customer case management

Read Reviews (8)

Read Reviews (0)

social media management

Read Reviews (8)

Read Reviews (0)

social media analytics

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (6)

Read Reviews (0)

knowledge management

Read Reviews (5)

Read Reviews (0)

customer feedback management

Read Reviews (4)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (1)

performance management

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (1)

lead qualification: technographic

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (3)

lifetime value management

Read Reviews (1)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more

  • Enhance customer relationships

  • Increase average basket value

  • Improve ROI

  • Increase customer life time value

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting