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Compare Algolia vs Hotjar

Comparison Summary

For Algolia vs Hotjar comparison, Our AI algorithm looked at 8842 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Algolia and Hotjar to solve their respective business needs.

Pros and cons of Algolia and Hotjar

Algolia is more suited to businesses that require Engagement Management and Training & Onboarding where as Hotjar is focused towards Engagement Management with Website and Customer Feedback Management with Website .

Both Algolia and Hotjar are Conversion Rate Optimization software, peers recommend Algolia for merchandising where as Hotjar is more known for helpdesk management and funnel analysis .

logo Algolia

Focus area

Algolia is better than Hotjar for

Software Failure Risk

  • medium

logo Hotjar

Focus area

Hotjar is better than Algolia for

Software Failure Risk

  • medium

About

Algolia: Fast, reliable and modern search and discovery

Hotjar - Heatmaps, Visitor Recordings, Conversion Funnels, Form ...

Age

2012

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

86

Total Goals
(we found evidences for)

17

17

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding



searching for content

content publishing


products & pricelist management


communication management

sending & publishing communications

tracking & monitoring communications


lead qualification

lead qualification: technographic


social media management

social media analytics



workflow management



business development


knowledge management


customer feedback management

measuring customer satisfaction


competitive intelligence


sales call management


generation of new leads


sales document management

contract management


community building


conversion management


courses & assessment



rating and review management


helpdesk management





loyalty management

customise loyalty program




campaign management





contact list management


social media marketing






referral management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve digital and social presence

  • Improve efficiency

  • Increase average basket value

  • Launch new products

  • Grow market share

  • Improve internal communications

  • Improve brand engagement

  • Reduce bounce

  • Improve visibility

  • Establish thought leadership

  • Improve navigation

  • See 14 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve consistency

  • Improve stakeholder relations

  • Build brand awareness

  • Reduce bounce

  • Improve visibility

  • See 14 more

Top Channels

Channels Used

  • website

  • phone calls

  • promotions

  • video

  • social media

  • user generated content

  • e-mail

  • blogs

  • mobile

  • chat

  • offline

  • Facebook

  • on premises

  • display advertisement

  • point of sale

  • LinkedIn

  • Instagram

  • Skype

  • coupons

  • print media

  • magazine

  • Twitter

  • mobile app

  • review sites

  • Amazon

  • Whatsapp

  • Doubleclick

  • Pinterest

  • See 25 more
  • website

  • phone calls

  • promotions

  • video

  • social media

  • user generated content

  • e-mail

  • blogs

  • mobile

  • chat

  • offline

  • Facebook

  • on premises

  • display advertisement

  • point of sale

  • LinkedIn

  • Instagram

  • Skype

  • coupons

  • print media

  • magazine

  • Twitter

  • mobile app

  • review sites

  • Amazon

  • Whatsapp

  • Doubleclick

  • Pinterest

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting