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Algolia vs Smartlook: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Algolia vs. Smartlook is based on a specific set of business needs and context. The comparison uses 5494 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Algolia and Smartlook

Algolia, Smartlook, Amplitude Analytics, FullStory, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Algolia covers Engagement Management, Training & Onboarding, Merchandising, Content Management with Website, etc.

Smartlook focuses on Engagement Management with Website, Training & Onboarding with Mobile, Products & Pricelist Management with Website, Helpdesk Management, etc.

"We created Steun Ze to offer a better way for people to search how they can help others during this crisis. " - Dries Vints

"We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in... terms of development are real time-savers. We can also recommend your customer service – whenever we faced a problem, someone from support helped us a lot. " - Hazal Bulut

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Algolia

Focus area

Algolia is better than Smartlook for

Software Failure Risk

  • medium

logo Smartlook

Focus area

Smartlook is better than Algolia for

Software Failure Risk

  • medium

About

Algolia: Fast, reliable and modern search and discovery

Smartlook: Free Session Replay Tool with Web, Mobile, & App ...

Age

2012

2016

Financials

SERIES D

SERIES A

Business Need

Total Processes
(we found evidences for)

56

55

Total Goals
(we found evidences for)

17

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding



searching for content

content publishing


products & pricelist management


communication management

sending & publishing communications


lead qualification

lead qualification: technographic


social media management

social media analytics



workflow management



business development


knowledge management


customer feedback management


competitive intelligence


sales call management


generation of new leads


sales document management

proposal & quote management

contract management


community building


conversion management


courses & assessment



rating and review management


helpdesk management





campaign management



contact list management



trade show marketing




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve digital and social presence

  • Improve efficiency

  • Increase average basket value

  • Launch new products

  • Grow market share

  • Improve internal communications

  • Improve brand engagement

  • Reduce bounce

  • Improve visibility

  • Establish thought leadership

  • Improve navigation

  • See 14 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve navigation

  • Reduce bounce

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 8 more

Top Channels

Channels Used

  • website

  • mobile

  • social media

  • mobile app

  • games

  • user generated content

  • e-mail

  • offline

  • video

  • blogs

  • Facebook

  • trade shows

  • phone calls

  • events

  • promotions

  • See 12 more
  • website

  • mobile

  • social media

  • mobile app

  • games

  • user generated content

  • e-mail

  • offline

  • video

  • blogs

  • Facebook

  • trade shows

  • phone calls

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting