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Compare Alida vs IFS Cloud

Comparison Summary

For Alida vs IFS Cloud comparison, Our AI algorithm looked at 1360 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Alida and IFS Cloud to solve their respective business needs.

Pros and cons of Alida and IFS Cloud

Alida is more suited to businesses that require Engaging Conversational Surveys and Collecting Feedback where as IFS Cloud is focused towards Sales Document Management with Mobile and Engagement Management .

logo Alida

Focus area

Software Failure Risk

  • medium

logo IFS Cloud

Focus area

Software Failure Risk

  • low

About

Customer experience and insights platform for broad feedback and deep insights from the customers.

Cloud software for companies who want to differentiate on service

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

50

25

Total Goals
(we found evidences for)

15

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score





generation of new leads



loyalty management

identify target customers


communication management

sending & publishing communications


helpdesk management


lifetime value management


campaign management


social media management

engaging on social media


content management

content publishing


relationship management


community building



business development



category management


products & pricelist management


contact list management


sales document management


knowledge management


competitive intelligence


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve brand engagement

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Grow market share

  • Establish thought leadership

  • Improve digital and social presence

  • Increase customer life time value

  • See 12 more
  • Enhance customer relationships

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • mobile

  • mobile

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting