Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Enter new markets internationally or locally
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Launch new products
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Improve digital and social presence
- See 6 more
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Enhance customer relationships
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Acquire customers
-
Improve digital and social presence
-
Launch new products
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Grow market share
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Improve ROI
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Improve internal communications
- See 4 more
Top Channels
Channels Used
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phone calls
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user generated content
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blogs
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offline
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social media
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chat
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on premises
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website
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e-mail
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omnichannel
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mobile
-
point of sale
-
trade shows
-
review sites
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Amazon
-
video
- See 13 more
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phone calls
-
user generated content
-
blogs
-
offline
-
social media
-
chat
-
on premises
-
website
-
e-mail
-
omnichannel
-
mobile
-
point of sale
-
trade shows
-
review sites
-
Amazon
-
video
- See 13 more
