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Compare Appian vs Pega Platform

Failure Risk Guidance Security Report ?

Failure Risk for Appian low Failure Risk for Pega Platform medium
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Comparison Summary

This comparison report of Appian vs. Pega Platform is based on a specific set of business needs and context. The comparison uses 7129 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Appian and Pega Platform

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo Appian

Focus area

Appian is better than Pega Platform for

Software Failure Risk

  • low

logo Pega Platform

Focus area

Software Failure Risk

  • medium

About

Appian: Low-Code - Enterprise Application Development - BPM ...

Pega: Customer Engagement and Digital Process Automation ...

Age

1999

2017

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

73

70

Total Goals
(we found evidences for)

18

14

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (304)

Read Reviews (97)

sales document management

Read Reviews (134)

Read Reviews (18)

contract management

Read Reviews (100)

Read Reviews (8)

proposal & quote management

Read Reviews (22)

Read Reviews (8)

digital signature

Read Reviews (9)

Read Reviews (1)

engagement management

Read Reviews (130)

Read Reviews (111)

engaging and following up

Read Reviews (84)

Read Reviews (57)

collaboration

Read Reviews (118)

Read Reviews (14)

customer case management

Read Reviews (97)

Read Reviews (76)

training & onboarding

Read Reviews (90)

Read Reviews (24)

social media management

Read Reviews (23)

Read Reviews (9)

social media analytics

Read Reviews (20)

Read Reviews (8)

helpdesk management

Read Reviews (20)

Read Reviews (21)

customer feedback management

Read Reviews (19)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (16)

Read Reviews (4)

communication management

Read Reviews (16)

Read Reviews (8)

sending & publishing communications

Read Reviews (11)

Read Reviews (1)

products & pricelist management

Read Reviews (13)

Read Reviews (3)

compliance & governance

Read Reviews (12)

Read Reviews (0)

competitive intelligence

Read Reviews (10)

Read Reviews (7)

generation of new leads

Read Reviews (9)

Read Reviews (1)

contact list management

Read Reviews (7)

Read Reviews (5)

loyalty management

Read Reviews (7)

Read Reviews (2)

customise loyalty program

Read Reviews (4)

Read Reviews (1)

relationship management

Read Reviews (5)

Read Reviews (10)

business development

Read Reviews (4)

Read Reviews (11)

lifetime value management

Read Reviews (4)

Read Reviews (4)

content management

Read Reviews (4)

Read Reviews (7)

trade show marketing

Read Reviews (3)

Read Reviews (1)

follower management

Read Reviews (3)

Read Reviews (0)

revenue cycle management

Read Reviews (2)

Read Reviews (1)

campaign management

Read Reviews (2)

Read Reviews (6)

sales review & feedback

Read Reviews (2)

Read Reviews (0)

courses & assessment

Read Reviews (2)

Read Reviews (0)

create learning path

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (1)

Read Reviews (2)

lead qualification

Read Reviews (1)

Read Reviews (2)

rating and review management

Read Reviews (1)

Read Reviews (5)

community building

Read Reviews (1)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (6)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Manage risk

  • Enhance customer relationships

  • Improve ROI

  • Improve visibility

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Improve internal communications

  • Improve digital and social presence

  • Improve stakeholder relations

  • Establish thought leadership

  • Build brand awareness

  • Improve consistency

  • Improve brand engagement

  • See 15 more

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Establish thought leadership

  • See 11 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • trade shows

  • e-mail

  • text SMS

  • omnichannel

  • social media

  • user generated content

  • blogs

  • chat

  • website

  • point of sale

  • Instagram

  • events

  • See 14 more

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • trade shows

  • e-mail

  • text SMS

  • omnichannel

  • social media

  • user generated content

  • blogs

  • chat

  • website

  • point of sale

  • Instagram

  • events

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting