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Compare Apptivo vs Act!

Comparison Summary

For Apptivo vs Act! comparison, Our AI algorithm looked at 7482 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Apptivo and Act! to solve their respective business needs.

Pros and cons of Apptivo and Act!

Apptivo is more suited to businesses that require Helpdesk Management and Contact List Management with E-Mail where as Act! is focused towards Contact List Management and Engagement Management with E-Mail .

Both Apptivo and Act! are CRM software, peers recommend Apptivo for helpdesk management and billing and invoice management where as Act! is more known for social media management and drip marketing .

logo Apptivo

Focus area

Apptivo is better than Act! for

Software Failure Risk

  • medium

logo Act!

Focus area

Act! is better than Apptivo for

Software Failure Risk

  • medium

About

Cloud Business Management Software Suite

Act! CR

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

76

84

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction



contact list management

creating contact list


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


workflow management


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics




billing and invoice management



relationship management


generation of new leads


opportunity management


pipeline management


conversion management


products & pricelist management


sales call management

meeting management



training & onboarding



customer case management


distribution management


customer feedback management

measuring customer satisfaction


trade show marketing





social media management

social media analytics

scheduling post to social media


lead qualification

lead qualification: demographic



performance management


touchpoint management


channel management


follower management



knowledge management


rating and review management


loyalty management



business development


promotion management




calendar management




talk track creation


talk track creation




content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Improve consistency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more
  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting