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Apptivo vs FreeAgent CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Apptivo vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 3823 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Apptivo and FreeAgent CRM

Apptivo, FreeAgent CRM, Vtiger all-in-one CRM, Bullhorn ATS & CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Apptivo covers Helpdesk Management, Contact List Management with E-Mail, Sales Document Management with E-Mail, Engagement Management, etc.

FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

"First and foremost, customer service is awesome. " - Eryn Swenson

"I know from my experience adoption rates with CRM systems can be a difficult thing. I think the industry average is 65% but my folks have a 99% adoption rate using FreeAgent. In our industry, it’s competitive. Differentiation is tough. FreeAgent gi...ves you differentiation. FreeAgent is built with the sales person in mind. It’s built to enable them to do their job and you can’t ask for more from a CRM than that. " - Anthony Hegarty

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Apptivo

Focus area

Apptivo is better than FreeAgent CRM for

Software Failure Risk

  • medium

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

Cloud Business Management Software Suite

CRM and Work Management

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

76

35

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management

creating contact list


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


workflow management


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics




billing and invoice management



relationship management


generation of new leads


opportunity management


pipeline management


conversion management


products & pricelist management


sales call management

meeting management



training & onboarding



customer case management


distribution management


customer feedback management

measuring customer satisfaction


trade show marketing





social media management

social media analytics


lead qualification

lead qualification: demographic



performance management


touchpoint management


channel management


follower management


lifetime value management


sales review & feedback


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 3 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more
  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting