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AskNicely vs Qualtrics: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of AskNicely vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 16023 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing AskNicely and Qualtrics

AskNicely, Qualtrics, GetFeedback, Delighted platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

AskNicely covers Collecting Feedback, Engaging Conversational Surveys, Rating And Review Management with Mobile, Automated Workflows, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

"AskNicely is integral to my day-to-day. Love how it helps me keep a pulse on customers. " - Caity Neighbor

"Qualtrics allows us to collect feedback from our customers wherever they are interacting with a product. " - Margaret Wilhelm

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo AskNicely

Focus area

AskNicely is better than Qualtrics for

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than AskNicely for

Software Failure Risk

  • low

About

Customer Feedback tool to win on customer experience

Survey, Research & Experience Management Software | Qualtrics

Age

2014

2002

Financials

SERIES B

SERIES C

Business Need

Total Processes
(we found evidences for)

75

109

Total Goals
(we found evidences for)

16

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


workflow management


rating and review management



communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding


contact list management



competitive intelligence


sales document management

proposal & quote management

contract management


campaign management

campaign analytics


sales review & feedback



lifetime value management



loyalty management

customise loyalty program

identify target customers



products & pricelist management


customer case management



sales call management

meeting management




conversion management


generation of new leads


motivation management


community building



segmentation and targeting


content management


reputation management


promotion management


relationship management


follower management




advocacy management



courses & assessment


performance management


business development




lead qualification: technographic


lead qualification

lead qualification: technographic


category management




knowledge management


international marketing


trade show marketing




conference call management


account management






sales quota management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Grow market share

  • Build brand awareness

  • Improve efficiency

  • Improve digital and social presence

  • Establish thought leadership

  • Launch new products

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting