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Autotask PSA vs Jama Connect: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Autotask PSA vs. Jama Connect is based on a specific set of business needs and context. The comparison uses 2989 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Autotask PSA and Jama Connect

Autotask PSA, and Jama Connect belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Autotask PSA covers Sales Document Management, Workflow Management, Helpdesk Management, Contact List Management, etc.

Jama Connect focuses on Collaboration, Training & Onboarding, Workflow Management, Products & Pricelist Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Autotask PSA

Focus area

Autotask PSA is better than Jama Connect for

Software Failure Risk

  • low

logo Jama Connect

Focus area

Jama Connect is better than Autotask PSA for

Software Failure Risk

  • medium

About

Autotask PSA -A Complete IT Business Management Platform..

Product development platform for requirements, test and risk management

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

40

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


workflow management


helpdesk management


contact list management


billing and invoice management


engagement management

engaging and following up


knowledge management


training & onboarding



community building



products & pricelist management


communication management

tracking & monitoring communications


social media management

social media analytics


generation of new leads


conversion management


opportunity management


performance management



competitive intelligence


rating and review management


customer case management





sales review & feedback




Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • See 1 more
  • Manage risk

  • Scale best practices

  • Improve internal communications

  • Launch new products

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Improve ROI

  • Improve visibility

  • Improve stakeholder relations

  • See 7 more

Top Channels

Channels Used

  • website

  • promotions

  • offline

  • point of sale

  • e-mail

  • See 2 more
  • website

  • promotions

  • offline

  • point of sale

  • e-mail

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting