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Balto vs SmartFunnel: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Balto vs. SmartFunnel is based on a specific set of business needs and context. The comparison uses 466 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Balto and SmartFunnel

Balto, and SmartFunnel belong to a category of solutions that help Sales Coaching. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Balto covers Sales Coaching with Phone Calls, Sales Call Management with Phone Calls, Contact Center Performance Management with Phone Calls, Training & Onboarding with Phone Calls, etc.

SmartFunnel focuses on Forecasting, Communication Management with E-Mail, Sales Coaching, Collaboration with Games, etc.

"Balto just brings us all confidence. I'm confident that my representatives are representing Accelerated Receivables Solutions in a way I want them to do so. With Balto, we bring our clients reassurance and communicate with them in the most empatheti...c way. " - Randi Gabel

"We've got over 1700 contacts and I'd say the speed of SmartFunnel 2.0 is quite good. Latency is not an issue - better than others I have experienced for an on-line user experience - so keep it up! " - Rick White

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Balto

Focus area

Balto is better than SmartFunnel for

Software Failure Risk

  • medium

logo SmartFunnel

Focus area

Software Failure Risk

  • medium

About

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

Technology Platform with Management skills to engage market growth with proven B2B techniques

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

14

Total Goals
(we found evidences for)

7

0

Top Processes

Evidences indicate better relative satisfaction



sales call management

objection handling

call transcription


helpdesk management


training & onboarding


customer feedback management

measuring customer satisfaction



contact list management


sales review & feedback


engagement management

engaging and following up


communication management

tracking & monitoring communications


sales document management

proposal & quote management


workflow management


lead qualification



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Shorten ramp up time

  • Improve internal communications

  • Grow market share

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • games

  • e-mail

  • games

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting