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Compare Batch vs TrueContext (formerly ProntoForms)

Comparison Summary

For Batch vs TrueContext (formerly ProntoForms) comparison, Our AI algorithm looked at 9378 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Batch and TrueContext (formerly ProntoForms) to solve their respective business needs.

Pros and cons of Batch and TrueContext (formerly ProntoForms)

Batch is more suited to businesses that require Engagement Management with Mobile and Loyalty Management with Mobile where as TrueContext (formerly ProntoForms) is focused towards Helpdesk Management with Mobile and Workflow Management with Mobile .

Both Batch and TrueContext (formerly ProntoForms) are Mobile Marketing software, peers recommend Batch for engagement management and engaging and following up where as TrueContext (formerly ProntoForms) is more known for social media analytics and social media management .

logo Batch

Focus area

Batch is better than TrueContext (formerly ProntoForms) for

Software Failure Risk

  • medium

logo TrueContext (formerly ProntoForms)

Focus area

TrueContext (formerly ProntoForms) is better than Batch for

Software Failure Risk

  • low

About

Mobile Engagement Platform for better communication with your mobile customers

The field workflow platform designed for productivity

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

14

68

Total Goals
(we found evidences for)

6

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


loyalty management

identify target customers


communication management

sending & publishing communications


helpdesk management


rating and review management


training & onboarding


competitive intelligence


workflow management



contract management


proposal & quote management



sales document management

contract management

proposal & quote management





social media analytics


social media management

social media analytics


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


customer case management



content management


contact list management


products & pricelist management


generation of new leads




account management


knowledge management





sales call management



relationship management


business development



performance management


lead qualification


conversion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • See 3 more
  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Launch new products

  • Improve internal communications

  • Build brand awareness

  • Establish thought leadership

  • Manage risk

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve consistency

  • Improve visibility

  • See 12 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • offline

  • video

  • website

  • point of sale

  • phone calls

  • text SMS

  • on premises

  • social media

  • Twitter

  • games

  • chat

  • review sites

  • Amazon

  • trade shows

  • user generated content

  • blogs

  • See 16 more
  • mobile

  • e-mail

  • mobile app

  • offline

  • video

  • website

  • point of sale

  • phone calls

  • text SMS

  • on premises

  • social media

  • Twitter

  • games

  • chat

  • review sites

  • Amazon

  • trade shows

  • user generated content

  • blogs

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting