Comparison Summary
This comparison report of Batch vs. TrueContext (formerly ProntoForms) is based on a specific set of business needs and context. The comparison uses 9378 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Batch and TrueContext (formerly ProntoForms)
Batch, and TrueContext (formerly ProntoForms) belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Batch covers Engagement Management with Mobile, Loyalty Management with Mobile, Communication Management with Website, Personalized Marketing with Website, etc.
TrueContext (formerly ProntoForms) focuses on Helpdesk Management with Mobile, Workflow Management with Mobile, Sales Document Management, Collaboration, etc.
"While Batch has built an amazing tech & CRM platform, their customer support might be what's most impressive with them. " - Yan Hascoet
"We’ve had these [digital] initiates for a while now. It’s no longer a nice to have or something that a customer thinks about. They’re table stakes now. " - Chris Westlake
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
TrueContext (formerly ProntoForms)
Focus area
TrueContext (formerly ProntoForms) is better than Batch for
Software Failure Risk
About
Mobile Engagement Platform for better communication with your mobile customers
The field workflow platform designed for productivity
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
14
68
Total Goals
(we found evidences for)
6
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Enter new markets internationally or locally
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Scale best practices
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Increase sales & revenue
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Improve internal communications
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Acquire customers
- See 3 more
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Enhance customer relationships
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Improve ROI
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Scale best practices
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Acquire customers
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Improve efficiency
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Launch new products
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Improve internal communications
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Build brand awareness
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Establish thought leadership
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Manage risk
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Increase sales & revenue
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Improve digital and social presence
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Improve stakeholder relations
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Improve consistency
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Improve visibility
- See 12 more
Top Channels
Channels Used
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mobile
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e-mail
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mobile app
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offline
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video
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website
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point of sale
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phone calls
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text SMS
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on premises
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social media
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Twitter
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games
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chat
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review sites
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Amazon
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trade shows
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user generated content
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blogs
- See 16 more
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mobile
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e-mail
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mobile app
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offline
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video
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website
-
point of sale
-
phone calls
-
text SMS
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on premises
-
social media
-
Twitter
-
games
-
chat
-
review sites
-
Amazon
-
trade shows
-
user generated content
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blogs
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High