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Compare Bazaarvoice vs TargetBay

Comparison Summary

For Bazaarvoice vs TargetBay comparison, Our AI algorithm looked at 5482 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Bazaarvoice and TargetBay to solve their respective business needs.

Pros and cons of Bazaarvoice and TargetBay

Bazaarvoice is more suited to businesses that require Rating And Review Management with Website and Engagement Management with Website where as TargetBay is focused towards Engagement Management with E-Mail and Rating And Review Management with Social Media .

Both Bazaarvoice and TargetBay are Reviews and Reputation software, peers recommend Bazaarvoice for customer feedback management and social media analytics where as TargetBay is more known for ad retargeting .

logo Bazaarvoice

Focus area

Bazaarvoice is better than TargetBay for

Software Failure Risk

  • medium

logo TargetBay

Focus area

TargetBay is better than Bazaarvoice for

Software Failure Risk

  • low

About

Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites

TargetBay - Reviews And Q&A, Behavioral Pop Up, Email ...

Age

2005

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

88

58

Total Goals
(we found evidences for)

18

11

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


social media management

scheduling post to social media

engaging on social media

social media analytics

managing social media account


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction

measuring net promoter score


content publishing

searching for content



generation of new leads


customise loyalty program

identify target customers

create engagement based loyalty


campaign management


sales review & feedback





training & onboarding


lifetime value management


competitive intelligence


personalized marketing



lead qualification

lead qualification: technographic

lead qualification: demographic




social media marketing



workflow management


sales document management

proposal & quote management


category management


helpdesk management



conversion management


business development




reputation management



products & pricelist management


influencer marketing



trade show marketing


relationship management


contact list management


advocacy management


segmentation and targeting


discount management


promotion management



meeting management


sales call management

meeting management





Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Increase average basket value

  • Grow market share

  • Establish thought leadership

  • Improve internal communications

  • Improve visibility

  • Increase customer life time value

  • See 15 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • promotions

  • point of sale

  • offline

  • user generated content

  • coupons

  • Facebook

  • Instagram

  • display advertisement

  • review sites

  • blogs

  • mobile

  • games

  • video

  • phone calls

  • Facebook page

  • Twitter

  • See 16 more
  • e-mail

  • social media

  • website

  • promotions

  • point of sale

  • offline

  • user generated content

  • coupons

  • Facebook

  • Instagram

  • display advertisement

  • review sites

  • blogs

  • mobile

  • games

  • video

  • phone calls

  • Facebook page

  • Twitter

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting