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beckon vs Capterra: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of beckon vs. Capterra is based on a specific set of business needs and context. The comparison uses 4147 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing beckon and Capterra

beckon, Capterra, Marketing Cloud Intelligence (formerly Datorama), ChannelMix, etc., belong to a category of solutions that help Marketing Data Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

beckon covers Social Media Management with E-Mail, Channel Marketing with Omnichannel, Campaign Management, Collaboration with E-Mail, etc.

Capterra focuses on Rating And Review Management with Review Sites, Loyalty Management, Engagement Management, Helpdesk Management with User Generated Content, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo beckon

Focus area

beckon is better than Capterra for

Software Failure Risk

  • low

logo Capterra

Focus area

Capterra is better than beckon for

Software Failure Risk

  • medium

About

Marketing Intelligence, Analytics, Reports & Dashboards

Advanced Analytics Software | SAS

Age

2000

Financials

SERIES E

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

121

Total Goals
(we found evidences for)

9

18

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics



campaign management

campaign analytics



competitive intelligence



communication management

sending & publishing communications


engagement management

engaging and following up


performance management



international marketing



loyalty management

customise loyalty program

identify target customers



channel management



workflow management


content management


helpdesk management


referral management


segmentation and targeting


generation of new leads




calendar management


training & onboarding




lead qualification

lead qualification: technographic




rating and review management


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


relationship management


proposal & quote management


contract management




sales document management

proposal & quote management

contract management


products & pricelist management


social media marketing





contact list management



account management



knowledge management


sales call management



lifetime value management


billing and invoice management


influencer marketing


category management


membership management


sales review & feedback






subscription management


conversion management


pipeline management


Top Goals

Goals Achieved

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Grow market share

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Launch new products

  • Increase sales & revenue

  • Improve internal communications

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Improve stakeholder relations

  • Improve brand engagement

  • Manage risk

  • Establish thought leadership

  • Improve internal communications

  • Reduce bounce

  • Improve navigation

  • See 15 more

Top Channels

Channels Used

  • social media

  • website

  • e-mail

  • phone calls

  • review sites

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • point of sale

  • Facebook

  • G2crowd

  • promotions

  • LinkedIn

  • Facebook page

  • chat

  • Twitter

  • on premises

  • print media

  • magazine

  • mobile app

  • Slack

  • text SMS

  • omnichannel

  • Amazon

  • Yelp

  • Instagram

  • Youtube

  • events

  • trade shows

  • newsletter

  • Glassdoor

  • See 30 more
  • social media

  • website

  • e-mail

  • phone calls

  • review sites

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • point of sale

  • Facebook

  • G2crowd

  • promotions

  • LinkedIn

  • Facebook page

  • chat

  • Twitter

  • on premises

  • print media

  • magazine

  • mobile app

  • Slack

  • text SMS

  • omnichannel

  • Amazon

  • Yelp

  • Instagram

  • Youtube

  • events

  • trade shows

  • newsletter

  • Glassdoor

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting