Capterra Overview
Capterra is a marketing data intelligence platform that assists businesses in selecting software through research and user reviews. Its features include software categories, productivity guides, and review filtering.
Use Cases
Customers recommend Rating And Review Management, Loyalty Management, Engagement Management, as the business use cases that they have been most satisfied with while using Capterra.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Capterra.
Capterra Use-Cases and Business Priorities: Customer Satisfaction Data
Capterra works with different mediums / channels such as Review Sites. Website. User Generated Content etc.
Capterra's features include Feedback Surveys, Personalization, Gamification, etc. and Capterra support capabilities include Chat Support, Email Support, AI Powered, etc. also Capterra analytics capabilities include Analytics, and Custom Reports.
Reviews
"...As an administrative assistant my functions in the company are many and at the same time unlimited, so I always like to have a program that supports me and helps in every job thanks to the discovery of very useful programs in my area of work in general and how to use it in my day, capterra is responsible for investigating by me how any program works, but in addition to research is another person who uses the program therefore the opnicon is more true..." Peer review by Yelitza B, Asistente administrativo ejecutivo
Peer review evidence (same sources as the product rating summary)
"...According to the customer review site Capterra, here are some of the most popular referral marketing platforms on the market: AdvocateHub by Influitive ReferralCandy ReferralRock ..." How to Create a Customer Referral Program: A Step-by-Step Guide
"...The system offers points and rewards for excellent service, to help boost service desk employee engagement and morale...." The 8 Best Free and Open Source Help Desk Software Tools
"...The auto campaign keeps customers engaged and reminded about our store without being intrusive...." 18 Customer Loyalty Program Software Options For Your Business
Capterra, OWOX, Everflow, AiTrillion, Upwave, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Capterra
Top Industries
- Internet
- Computer Software
- Food & Beverages
Popular in
- Mid Market
- Enterprise
- Small Business
Capterra is popular in Internet, Computer Software, and Food & Beverages and is widely used by Mid Market, Enterprise, and Small Business.
Capterra Customer wins, Customer success stories, Case studies
How efficiently Does Capterra manage your Rating And Review Management?
How can Capterra optimize your Loyalty Management Workflow?
What benefits does Capterra offer for Engagement Management?
What solutions does Capterra provide for Helpdesk Management?
What solutions does Capterra provide for Communication Management?
99 buyers and buying teams have used Cuspera to assess how well Capterra solved their Marketing Data Intelligence needs. Cuspera uses 2903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.
Find top business software and services with Capterra
Frequently Asked Questions(FAQ)
for Capterra
What is Capterra?
Capterra is a marketing data intelligence platform that helps to search, compare, and choose the right software for the businesses. It helps to acquire customers.
Capterra provides research and user reviews on software applications for businesses and assists consumers with selecting software for their needs.
Its features include providing popular software categories, boost productivity with guides and resources, ability to search and filter product reviews depending on requirements, and so on.
What is Capterra used for?
What are the top features of Capterra?
Who uses Capterra?
What are Capterra alternatives?
Where is Capterra located?
Peers used Capterra for rating and review management and loyalty management
Capterra Competitors
Capterra Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (31) |
| Analytics | Read Reviews (142) |
| Custom Reports | Read Reviews (352) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (31) |
| Analytics | Read Reviews (142) |
| Custom Reports | Read Reviews (352) |
Capterra Integrations
Capterra integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Capterra
Overall Risk Meter
Top Failure Risks for Capterra
Capterra Inc News
Capterra lists 2026's top vacation rental software
Capterra has released its list of the top vacation rental software for 2026, highlighting leading solutions in the industry.
Nutshell Earns Spot on Capterra's 2026 CRM Shortlist for User-Rated Value - PRWeb
Nutshell has been included in Capterra's 2026 CRM Shortlist for its user-rated value, highlighting its recognition in the CRM industry.
DoseSpot's pVerify Achieves Multiple 2025 Recognitions from Gartner Digital Markets' Capterra, Software Advice and GetApp
DoseSpot's pVerify solution received multiple 2025 recognitions from Gartner Digital Markets' platforms, including Capterra's Shortlist for Medical Billing, Software Advice's Frontrunner, and GetApp's Category Leaders in Medical Billing. These accolades highlight pVerify's value in streamlining insurance verification and revenue cycle management for healthcare providers.
Phreesia Earns Spot on 2025 Capterra Shortlist for Patient Engagement and Scheduling
Phreesia Earns Spot on 2025 Capterra Shortlist for Patient Engagement and Scheduling
Capterra Inc Profile
Company Name
Capterra Inc
Company Website
//capterra.comHQ Location
Arlington, VA 22203, US
Employees
51-200
Social
Financials
PRIVATE
